We Are:

HotSchedules® provides mobile, cloud-based technology for the restaurant, retail and hospitality industries. Our world-class products include e-learning, comprehensive labor management, reporting, inventory, print and digital logbooks and various applications built on our self-publishing API platform.

Responsibility as a Product Manager:

HotSchedules is seeking an experienced integrations/API product manager to help bring its next generation reporting product to market. The product manager will be critical to the success of our integration strategy.  

The HotSchedules Product Manager drives and leads the product strategy / roadmap deployment based on market value and delivering an awesome user experience. In this role, you will be responsible for defining and managing the ongoing deployment of an API catalog that will allow customers and 3rd parties to integrate with HotSchedules core suite of applications. This role will also work with internal teams to manage and prioritize integration efforts for product engineering groups that include POS, HRIS, and OEM vendors in the food service technology and adjacent industries.

As a Product Manager you will be responsible for:

• Managing input from internal and external stakeholders
• Working with customers to understand integration / API needs and translate them into solutions
• Defining and managing new HotSchedules product features to domestic and international markets
• Prioritize input from forums, client services, sales and other internal/external sources
• Develop and maintain User Stories, Roadmap, Release Plans
• Create experience maps and wireframes as needed to complement user stories
• Managing partnerships with vendors

Feature Development Oversight:

• Manage major feature releases, coordinate discovery phase and user story prep
• Manage Backlog – Release and Sprint Planning
• Day to day ticket updates as needed
• Keep user stories up to date
• Develop product briefs and/or demonstrations with alpha/beta capabilities to educate internal and external audiences on the value of upcoming features/products

Desired Skills and Experience:

• 5+ years of experience in an agile environment deploying SaaS and Mobile software products
• 3+ years of experience as a product manager of API and/or integrations projects/products
• Relevant product experience in the restaurant operations industry
• Strong technical knowledge gained from implementing and delivering API documentation for both REST and SOAP protocols
• Experience working with systems integrators
• Bachelor's degree or equivalent experience (Computer Science or Engineering degree)
• Ability to write clear market-driven requirements, prioritize feature requests, and communicate trade-offs
• Ability to work closely with the engineering team to communicate detailed business and technical requirements, target customers, and key business value
• Self-starter, proactive, demonstrated self and team motivator with an ability to persuade and influence
• Demonstrated ability to consistently meet or beat assigned targets and deadlines
• Exceptional organizational skills and attention to detail, with an ability to manage multiple tasks and projects simultaneously while thriving in an entrepreneurial, fast-paced environment
• Demonstrated leadership ability, with strong communication, collaboration, influencing and writing skills