Overview:
Transform the future of Business Aviation flight planning by working with a talented team of designers & engineers to thoughtfully craft new products and features for ForeFlight Dispatch. This person will be responsible for researching, planning, organizing, triaging, and leading a variety of features and products to market to move the needle on key business objectives for our Dispatch product as a member of the Business Aviation Product Team. Used by some of the biggest names in Business Aviation, ForeFlight Dispatch streamlines planner & crew flight planning workflows with its seamless integration with ForeFlight Mobile and powerful feature set.
Applicants for this position should be able to point to specific examples of software products and projects they have led that showcase their unique and brilliant analytical & customer-oriented problem-solving capabilities. Please note that this position requires applicants to reside in either Central or West Coast time zones.
Job Duties:

• Take feedback and requests from customers and distill into thoughtful, problem-oriented product requirements
• Build and maintain relationships with customers to identify key needs & trends
• Identify opportunities for business growth, develop compelling quantitative and qualitative presentations for these opportunities to present to product and business leadership
• Lead products and features to market with a keen focus on scope, agile, iterative delivery, customer discussions and cross-functional collaboration
• Write rich JIRA tickets focus on communicating the customer context & problem we're trying to solve targeted towards designers and engineers
• Develop multi-phase project plans and requirements around key business products and features and work with cross-functional teams to execute
• Perform thoughtful and thorough market research to inform product decisions
• Know how to bring the right people into the right room to execute on the right task
• Work with a team of engineers, designers, support staff, and stakeholders to iteratively ship new features and improvements that move the needle on key business objectives
• Triage new ideas and feature requests and prioritize them appropriately against a roadmap and team backlog
• Maintain projects and features on schedule and within the prescribed budget
• Develop Key Progress Indicators (KPIs) and other valuable metrics to monitor product & project success and identify opportunities for further investment
• Develop documentation, feature demos, and usage guides for new products & features to circulate with staff

Job Requirements:

• At least 2 years of experience working in SAAS software required
• At least 2 years of experience working as a Product Manager in software required, 3-4 years preferred.
• Pilot's license, or equivalent aviation experience required. Experience in Business Aviation is a strong plus.
• Dispatcher's certificate or equivalent flight ops experience a strong plus
• Experience leading product or shipping features for highly technical products a strong plus
• Excellent written and oral communication skills, is able to actively listen to customers and stakeholders to articulate problems and perspectives
• Analytical mindset, knows that underneath every customer request and new product is a "why," and knows how to ask the right questions to unearth it
• Excellent project administration skills, is able to bring together stakeholders and engineers across teams, set and lead meetings, build a development and release plan with clear milestones, and coordinate and direct resources through project launch
• Can speak engineer - is able to articulate the what and why to a team of software, front-end and iOS engineers so they can be effective at offering solutions to solve key customer problems
• Experience working with data-driven quantitative analysis used for KPI/OKR monitoring and developing business proposals
• Helpful customer service attitude, is able to work with internal staff and team members to troubleshoot issues and answer questions on Enterprise features & products

About ForeFlight, LLC:
ForeFlight produces the best-selling iPad and iPhone app for pilots flying personal and business aircraft, corporate flight departments, and aircraft operators. Customers include individual pilots worldwide, Fortune 500 corporate flight departments, state and federal agencies, leading operators, the military, and leading aircraft OEMs. We have been in the App Store since its grand opening in July, 2008 and are consistently ranked in the top 50 grossing iPad apps in the App Store.
We are known for our exceptional software user interface design and responsive, customer support. ForeFlight Mobile, our flagship application, was named Aviation Consumer's 2011 App of the Year and received Flying Magazine's Editors' Choice Award for 2011, 2012, and 2013.
Why You Should Join:
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:

• Medical, dental, vision insurance with Employer paid health premiums
• Open PTO Policy
• 401(k) with up to 10% company matching and immediate vesting
• 12 Weeks Paid Maternity Leave
• 4 Weeks Paid Paternity Leave
• Flight Training Rewards
• Tuition Stipend