Salesforce Administrator
Join us. Let's directly impact healthcare.
Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care.
Who we are:
Iodine is an enterprise AI company that is championing a radical rethink of how to create value for healthcare professionals, leaders, and their organizations: automating complex clinical tasks, generating insights and empowering intelligent care. Powered by one of the largest sets of clinical data and use cases available, our groundbreaking clinical machine-learning engine, Cognitive ML, constantly ingests the patient record to generate real-time, highly focused, predictive insights that clinicians and hospital administrators can leverage to dramatically augment the management of care delivery.
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What we're looking for:
The Salesforce Administrator will be responsible for management, configuration, development, testing, and maintenance of Iodine's Salesforce instance, including managing the flow of data between internal systems and Salesforce, platform integrations, reporting and dashboard creations, etc. The successful candidate will work closely with the sales team to identify needed areas of support and develop CRM functionality that enables a successful sales function in the company.
What you'll do:
Your expertise as a Salesforce Administrator will make you an important member of the Revenue Operations (RevOps) team. Your contributions will include:

• Restructure the main Salesforce platform to increase usability, scalability, and efficiency for accounts, opportunities, quotes, etc.
• Assess usage and customize standard and custom objects, formula fields, process automation, reports/dashboards, and use data tools (Excel + Data Loader or similar)
• Perform basic Salesforce administration (Data maintenance/integrity, dashboards, reports, fields, page layouts, templates, manage workflows, data loader, etc.)
• Assist with new configurations as needed, including creating custom objects and fields, workflow rules, process builder, flow, templates, and more.
• Work with internal stakeholders and RevOps analysts to create, maintain, and distribute performance dashboards for KPIs, measurable through Salesforce.
• Participate in cross-functional teams that address issues involving CRM and business operations, act in a consultative capacity to ensure Salesforce optimization.
• Administer and build out solutions on the Sales Cloud to support evolving business processes.
• Contribute to projects to improve our Salesforce instances, such as deduplication, customizations to improve/scale and business processes.
• Assist RevOps Analysts with weekly reporting across business units.
• Support third-party applications integrated with Salesforce.com used by the business such as Nue (CPQ), LinkSquares, Hubspot, Gainsight, etc.
• Interface with 3rd party vendors to ensure the ongoing health of our 3rd party applications, reporting to the management regularly.
• Work cross-functionally and amongst the team to maintain, support and improve upon integrations with different systems
• Provide day to day system admin user support with user requests or issues, as well as admin work to further develop and scale the system through minor improvements.
• Manage security settings and user profiles.
• Create new user profiles and monitor access levels.
• Assist with implementing and unit testing all-new enhancements and add-ons from Salesforce releases and custom internal enhancements.

What we'd love to see:

• A minimum of 3 years of Salesforce experience, both in configuration, flows, object creation, data organization, and external platform integration. CPQ experience is preferred.
• Salesforce certifications: Administrator or Advanced Administrator
• Experience working on operational projects for sales, channel and/or support organizations.
• Superior time management, prioritization and communication skills.
• Basic project management skills, with scrum-style release management exposure
• Extremely detail oriented
• Ability to handle last-minute, urgent requests

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.
What we offer:

• Health Benefits Package: Medical, Vision, Dental
• Telehealth
• Pharmacy Resources
• Savings and Spending Accounts
• Life & AD&D Insurance
• Disability Insurance
• Travel Assistance and ID Theft Protection
• Accident Insurance
• Critical Illness Insurance
• Pet Insurance
• Employee Assistance Program
• Lifestyle Spending Benefit
• Legal Plan
• 401(k) Retirement Savings Plan and Match

Why should you join Iodine?
This is a unique opportunity to join a close-knit, rapidly growing team and help us improve a key piece of the organization. You will have the opportunity to drive smarter healthcare processes through technology, so hospitals can stay focused on patient care. You will join a passionate and ambitious team, with a proven record of success building multiple companies. Learn more about our company culture on Built In Austin and on our website at www.iodinesoftware.com.