Bonterra
We help the people who make social good possible drive more impact for more people, in less time.

Communications and Content Director

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Social Solutions is on a mission to transform the role that technology and data can play in advancing the mission of the social good landscape, and we are looking for a strategic and passionate leader who will be responsible for translating our company and product stories into compelling narratives that engage and inspire our key audiences. This role will be responsible for content and communications planning and execution to grow our awareness, engagement, adoption, loyalty and demand. The successful candidate will design and manage a plan to execute and deliver high quality communications outcomes across owned, earned, shared, and paid media channels. This role reports directly to the Head of Marketing and is based in Austin, TX.

 

 What You'll Do

 

  • Establish and execute against a strategic communications plan / editorial calendar that delivers high impact media moments that tell Social Solutions story in the right way, to the right audience at the right time
  • Lead our PR function to ensure proactive pitching, reactive handling and active monitoring of media to ensure that our messages are advancing while protecting and growing our reputation
  • Build and manage a high performing communications team that can execute on developing and executing communications and content strategies and plans across our core audiences
  • Develop internal and external-focused materials including communication/content strategy, case studies, white papers, leadership talking points, and presentations
  • Develop and execute strategy to secure targeted speaking engagements, industry appearances, podcasts, etc. for key company leaders
  • Own Social Solutions social media program with a focus on growing brand awareness and credibility
  • Build measurability into programs and gather insights to continuously improve programs that drive awareness and share of voice
  • Provide strategic counsel to senior leaders on communications approach, messaging and positioning, and influence internal stakeholders as needed to ensure communications are compelling and aligned to the needs of the business goals


  • 8-10 years of communications experience – in house or agency, journalism or elsewhere (3+ years of experience with B2B SaaS or technology is preferred)
  • Proven ability to develop and deliver strategic communications plans – successful candidate should be able to demonstrate proven outcomes from communications activities where they have conceptualized, developed and executed a communications plan
  • Genuine communications savvy – a strong understanding of media relations, solid copywriting and editing skills, and a strong acumen and experience with digital communications
  • Excellent presentation/advisory skills – clear, concise thinking and ability to deliver meaningful advice to senior leaders on communications strategy
  • Strong project management skills – must be able to organize work in a methodical and rigorous manner; comfortable in a deadline-driven, fast-paced environment
  • Comfortable talking to the market, gathering data and translating that into actionable insights
  • Demonstrated ability to develop trust and credibility with a sales organization
  • Understanding of how software is ideated, developed, sold, and supported
  • Demonstrated capability to research/understand a market and its priorities, challenges, opportunities, drivers and influencers
  • A strong self-starter who is willing to make their mark in a fast-paced, entrepreneurial organization
  • A track-record of pioneering strategies and techniques for communicating news and information to audiences in ways that inspire, inform, and engage
  • Familiarity with SEO best practices to improve our search engine rankings and drive organic web traffic
  • Ability to define key metrics and goals related to both functional and project level progress and success

 

Why We're Awesome

Recently named one of Built In Austin's Best Places to Work for in Austin. At Social Solutions, we're mission focused and results oriented! We're a diverse team of innovators, creatives, and digital architects that come together to help organizations transform lives. Our clients affect countless lives every day. That's why we go above and beyond to provide tools to get the job done. We help non-profits get to the heart of their data so they can maximize their efforts to do even more good. We help those that are changing the world.

 What You'll Get

  • Amazing coworkers
  • Flexible PTO
  • 100% employer paid benefits for employees
  • 8 hours per quarter of paid volunteer time
  • Company sponsored events and happy hours
  • Career advancement opportunities and more!

To ensure candidate and employee health, Social Solutions is conducting the interview process remotely via Zoom for the foreseeable future. Thank you in advance for your cooperation!

In order fulfill Social Solutions' mission to "help people transform lives," we seek to build teams that leverage diverse perspectives to create an innovative and welcoming environment.

To that end, we make employment decisions based on qualifications, merit, and business need. Social Solutions does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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What are Bonterra Perks + Benefits

Culture
Volunteer in local community
Receive up to 8 paid hours per quarter to volunteer with a non-profit organization of your choice.
Partners with nonprofits
Open door policy
Open office floor plan
Flexible work schedule
Bonterra employees are encouraged to work with their manager to establish a schedule that works both for them and for the business.
Remote work program
All employees will work from home will be until June 1st, 2021. Optional/reservable work from office is available.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
The Dependent Care FSA allows you to set aside up to $5,000 per plan year to cover expenses such as day care, after-school programs, and mroe so you and your spouse can work or go to school.
Disability insurance
Our benefits include short and long-term disability, as well as $50K of coverage provided by the company for employees.
Dental insurance
We pay 100% of medical insurance for employees. Dental and vision is free for employees and family. We offer an HSA match for employees and family.
Vision insurance
We pay 100% of medical insurance for employees. Dental and vision is free for employees and family. We offer an HSA match for employees and family.
Health insurance
We pay 100% of medical insurance for employees. Dental and vision is free for employees and family. We offer an HSA match for employees and family.
Life insurance
Our benefits include short and long-term disability, as well as $50K of coverage provided by the company for employees.
Pet insurance
Wellness programs
Our Wise and Well program offers monthly events incorporating physical, intellectual, emotion, financial and social well-being – like chair massages, financial planning workshops, and happy hours.
Mental health benefits
Financial & Retirement
401(K)
We offer a 401K match to help our employees invest in their future retirement.
401(K) matching
Social Solutions' 401(K) retirement plan matches 50% of an employee's contributions up to 3% of their annual base salary.
Performance bonus
Many individual contributor roles at Social Solutions are eligible for an annual performance bonus. Bonuses are based on a percentage of the employee's salary and are paid during performance reviews.
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We recognize the importance of bonding with a new baby, so new parents receive paid off for both birthing and non-birthing leave.
Family medical leave
Bonterra will provide up to 12 weeks of unpaid, job protected leave to eligible employees for a variety of reasons.
Vacation & Time Off Benefits
Unlimited vacation policy
To enhance our work hard, play hard culture we offer a Flexible PTO policy which means that employees are able to take as many days off as they need, provided they have pre-approval from their manager
Paid volunteer time
Bonterra provides each employee with 8 hours of paid volunteer time per quarter. Employees are encouraged to volunteer with an organization of their choice.
Paid holidays
Social Solutions offers all employees 9 paid holidays.
Paid sick days
Bonterra employees are able to take paid sick days as a part of our Flexible PTO policy.
Office Perks
Company-sponsored outings
Bonterra has an annual summer party and a holiday party for all employees and a guest. Past parties have included a casino night, a shrimp boil, and of course eating BBQ.
Company-sponsored happy hours
We work hard and we play hard. Bonterra hosts happy hours once per month either in our office break room or at a local bar.
Onsite office parking
We recognize that Austin isn't known for it's public transportation, so we have on-site parking for all employees.
Recreational clubs
Bonterra offers a variety of groups for employees to join that range from sports leagues to breakfast clubs and book clubs.
Home-office stipend for remote employees
Onsite gym
Our building, Braker Point, is currently building an onsite gym.
Professional Development Benefits
Job training & conferences
We offer a 2-Day New Hire Orientation, monthly professional development training, a High Potential program that accelerates growth of our top talent, and the LEAD program which is offered to managers.
Tuition reimbursement
Bonterra offers $1,500 per year toward role related graduate and undergraduate programs or $500 per year for continued education courses.
Promote from within
Continuing education stipend

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