Business Analyst
What You'll Do
- Manage CRM data integrity and continued hygiene of our operations
- Serve as the point of contact and subject matter expert on deal constructs, special pricing, operations, approval policies, and troubleshooting of deal issues and sales escalations
- Partner with cross-functional teams including Finance and Legal to review or address revenue recognition concerns for non-standard deal structures
- Develop best practices that align company data quality and process with company initiatives
- Liaison with internal departments to obtain answers to process related questions and issues
- Lead process redesign, automation, and data integrity projects on a continual basis under the guidance of our Salesforce Administration Team Lead
- Partner with cross-functional teams including Finance and Legal to review or address revenue recognition concerns for non-standard deal structures
- Ensure adherence to our quote-to-contract processes and policies for our commercial engine, while effectively escalating new use-cases outside of current approval matrix
- Ensures compliance with company revenue recognition and bookings policies for booking and provisioning of orders
- Manage updates to contract/agreement templates stored in CRM systems
- Provides ongoing support for training and sales enablement
- Bachelor's degree
- Ability to sift through large amounts of data and make recommendations/improvements
- Excel experience
- Ability to work in fast-paced, dynamic environment with confidence
- Excellent interpersonal and diplomacy skills; ability to build strong professional relationships at all levels and cross functionally and effectively manage differences of opinions
- Strong sense of urgency, including the ability to meet or exceed deadlines and set priorities
- CRM (Salesforce) and Quoting administration (CPQ, Steelbrick, Oracle, Big Machines) experience preferred
- Available to work a full time, 40hr/week schedule
Why We're Awesome
Recently named one of Built In Austin's Best Places to Work for in Austin. At Social Solutions, we're mission focused and results oriented! We're a diverse team of innovators, creatives, and digital architects that come together to help organizations transform lives. Our clients affect countless lives every day. That's why we go above and beyond to provide tools to get the job done. We help non-profits get to the heart of their data so they can maximize their efforts to do even more good. We help those that are changing the world.
What You'll Get
- Amazing coworkers
- 100% employer paid benefits for employees
- 8 hours per quarter of volunteer time
- Company sponsored events and happy hours
- Career advancement opportunities
- That's not all, folks!
In order fulfill Social Solutions' mission to "help people transform lives," we seek to build teams that leverage diverse perspectives to create an innovative and welcoming environment.
To that end, we make employment decisions based on qualifications, merit, and business need. Social Solutions does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.