Claims Research Associate

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Job Description Summary

Conduct research to determine the fair, local-market value for vehicles involved in a potential total loss using the Internet and our proprietary database. This position works closely with claim adjusters from top insurers and auto deal­erships across the United States. Starting wage is $17.00 per hour.

Job Duties

  • Establish fair market value of vehicles assisting insurers in claim settlement
  • Update vehicle information and determine the availability and price of new or used vehicles
  • Some outbound calling (non-sales related) required to automobile dealerships
  • Maintain relationships with dealers and claim adjusters
  • Provide supplemental research as requested

Qualifications

  • High school diploma
  • Some college preferred or equivalent work history
  • 1-2 years prior customer facing experience required
  • Strong analytical and problem solving skills
  • Exceptional organizational skills with attention to detail
  • Effective verbal and written communication skills
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Location

We're located within walking distance of The Domain. This is an open-air center located in Austin and is one of the area's top destinations.

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