What we do:

TrendKite is transforming the way the world views earned media - and we’re making life better for PR professionals in the process. Our platform harnesses big data and analytics to easily measure the impact news coverage has on a brand’s reputation, website traffic, and business goals. As a venture backed, high traction startup, we’re disrupting a huge existing market while helping companies like Nike, Google, Delta, SXSW and hundreds more turn PR coverage into real business impact.

Our Culture:

The TrendKite team is smart, passionate, and loves the hands-on hard work it takes to build a great company. As a company, we work hard, play hard, and do everything we can to make our customers wildly successful. We're a motivated group with a passion for start-ups and the wild but rewarding ride they entail. Enjoy doing stuff outside of the office? Us too! We celebrate our successes outside of work and take care of our people with solid benefits. 

Do you make the data trains run on time? Come put your skills to use at one of the most advanced data operations in SaaS, where we are creating the Intelligent Communications Platform for earned media. Lead the team responsible for the quality and completeness of all data in the production environment. Maintain master data and metadata in support of data products. Optimize operations of the data value chain from data sourcing, to gathering, ingestion, enrichment and indexing.

Essential Function of the Director, Data Ops

• Data sourcing - Identify new sources of data, build data partnerships, maintain schedules of data updates and monitor/manage backlogs of data needs/requests.
• Data production - Work with our highly talented team of developers as you build requirements for technical tools. Work with your own team to create documentation and processes for implementing data from 3rd party vendors. Establish and maintain processes for adding master data and define requirements for data ingestion.
• Data quality - Establish metrics to define quality, and measure continuously. Instrument a system to alert on emerging quality issues, and maintain a quality process for every data type. Design and implement quality processes.

Skill Requirements:

• 3+ years of people management experience, with a proven track record of developing leaders
• Experience managing outsourced teams
• Working knowledge of statistics and analytical evaluation of data
• Proficiency in working with relational databases and query authoring (SQL)
• Elasticsearch experience
• Strong project management, organizational, and prioritization skills
• Experience documenting and standardizing workflow processes
• Ability to design and implement operational metrics
• Experience managing vendors to deliver high quality work
• Strong strategic business acumen and understanding of organization strategy and ability to delivery on that strategy
• Experience successfully partnering with product and engineering teams to meaningfully impact product development
• Self-driven to learn new technology and build technical skill sets
• Ability to convey complex concepts to business stakeholders in terms relevant to the business
• Strong written, oral communication, and interpersonal skills required

How we value you as a team member:

• Competitive pay- work hard and we'll take care of you
• Medical, Dental & Vision for you and your family- we help you out with the cost!
• Company paid life insurance - just in case
• Stock Options- we're all owners in the company
• Enjoy our vacation policy – there is no policy, balance matters
• Bites and Bytes Fridays - enjoy catered lunch while learning about our company and our industry 
• Stay fueled up with snacks, gourmet coffee, fancy beer (two on tap along with cold brew coffee and kombucha) and a stocked fridge and pantry for a quality meal
• Free Parking- worth its weight in gold in downtown Austin
• Celebrate wins with us- we've rented out a theatre for Star Wars, a party boat on Lake Austin, a custom-cocktail bar over the holidays and plenty more
• Results-oriented culture in a casual work environment
• Employee referral program- work alongside people you know are great

This job is located in our HQ office in downtown Austin, TX. TrendKite is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.