Fundraising Analytics Consultant at Blackbaud

| Austin
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Analytics ConsultantJob Description

Blackbaud Target Analytics is seeking a Consultant to join our team. This is an ideal position for a fundraiser or development professional looking to take their career in a new direction. The ideal candidate is highly inquisitive and analytical, an exceptional communicator, a proven presenter, goal oriented and is looking to leverage their experience in the non-profit field to work collaboratively with clients to help them improve their fundraising programs. 

Candidates must be able to demonstrate experience and expertise in working in strategic direct marketing fundraising roles at non-profit organizations. The candidate must also have a working understanding of all other key development functions including: prospect research, annual giving, major giving, planned giving, constituent data management, and management reporting/business intelligence. Ideal candidates will have had experience working in/with multi non-profit sectors, have a strong analytic ability and be able to convey detailed, sometimes complex analytic information to a wide range of client personas.


Responsibilities Include:

The main purpose of this role is to support our donorCentrics product line by:

  • Reviewing client deliverables for quality and accuracy prior to returning final products to our clients
  • Analyzing past giving performance metrics using static reports and interactive software systems
  • Translating past giving analyses to written summaries and through both web and onsite meetings with clients
  • Over time, the successful candidate will also become a facilitator of our collaborative benchmarking meetings where clients meet together to review donorCentrics reports and discuss best practices
  • Building and maintaining strong partner relationships with clients
  • Achieving budgeted utilization targets as they relate to the revenue and profitability of Target Analytics
  • Maintaining acceptable client satisfaction levels as measured by standard measurement tools
  • Supporting the sales division by serving as a subject matter expert to drive business development
  • Providing feedback to product development to innovate new service offerings, introduce new product features, or request enhancements to existing functionality as learned in the field and which address market needs
  • Participating in conferences and thought leadership activities as required
  • Working collaboratively in a team environment to meet team goals and objectives yet be independent and self-motivated to navigate between a high volume of client deliverables
 

Requirements:

  • BA/BS degree from an accredited four-year college or university preferred
  • 5 or more years of experience in direct marketing or annual fund required
  • Demonstrated analytic ability in using fundraising data and analytics to drive strategy decisions
  • Demonstrated ability to synthesize large volumes of detailed quantitative information and convey findings through written reports and presentations
  • Strong written and oral presentation skills with both small and large groups and to diverse audiences at various skill levels
  • Proven ability to organize, prioritize and manage multiple tasks simultaneously
  • Exceptional customer service skills
  • Experience with standard Microsoft Office product suite, plus Adobe PDF and Tableau
  • Familiarity with donorCentrics benchmarking products strongly preferred
  • Ability to travel up to 30%

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

Located in the Domain area, just steps from the Metro station and access to all that Austin has to offer!

An Insider's view of Blackbaud

What are some social events your company does?

We try to do at least one event per month that caters to all interest areas, whether that’s our Pinewood Derby, our May the 4th Be With You Movie Marathon or Progressive Potlucks, where employees tour the office to pick up different parts of the meal. We also championed having a float in the Austin Pride Parade this year for the first time ever.

Stefanie Greene

HR Manager

What kinds of technical challenges do you and your team face?

The biggest technical challenge has been around consolidating data across all of our various legacy applications. This has been as much about changing the culture and tearing down historical silos as it has been about the tech. We have made huge strides in changing the organization’s culture and moving it forward.

Steve Merritt

Senior Distinguished Engineer

How does the company support your career growth?

We have a very employee-focused environment. Our managers and team leads will often discuss career development strategies with us and offer opportunities to connect with people who can give us firsthand information about a role or experience. To help us be as successful as possible, they suit our strengths and the company's needs.

Kristin Nelson

Team Lead, Sales

How do your team's ideas influence the company's direction?

We have changed our fundamental offering from a software solution to a series of capabilities and analytics that have an immediate and measurable impact on customer outcomes. This allows our sales team to be highly consultative with clients, introduce them to a broader community and have confidence that the outcomes we promise will be delivered.

Brandon Phipps

VP of Sales and Market Development

What are some things you learned at the company?

It’s amazing how Blackbaud listens to each individual customer to cater to their needs and help them reach their goal. I have also always admired Blackbaud’s devotion to giving back to the social good and local communities. From employer-sponsored volunteer days to community grants, Blackbaud allows its employees to give back to our clients!

Andrei Rogers

Cybersecurity Engineer

What are Blackbaud Perks + Benefits

Blackbaud Benefits Overview

At Blackbaud, we know how important it is to have good, affordable health and group benefits
and a retirement program that helps you save for your future. That’s why we offer competitive benefits that
can provide protection, peace of mind, and savings. Whether it’s health care, income protection, retirement savings, or other benefits, we’ve got you covered!

Culture
Volunteer in local community
Helping good take over is fundamental to Blackbaud. It can be as simple and personal as contributing to low waste in the office or leading a food/toy drive or championing a volunteer activity.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
The B-Healthy Incentive rewards our employees for participating in important wellness activities.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
We recognize the need to balance work and life priorities. Starting off, we offer 4 weeks of paid time off, with up to 6 weeks for tenured employees.
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Blackbaud recognizes that an educated workforce is a strong workforce. We offer ​a $3000 per year tuition reimbursement to assist with the costs incurred from continuing education.
Diversity Program
We are committed to creating a diverse and inclusive workplace (Recognized by Forbes in 2019) through cultural awareness and competency training programs, as well as Affinity group representation.
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Volunteer for vacation time earning an additional 3 days per year PTO.
Endless volunteer & community involvement opportunities.
Matching gifts for donations.
9 paid holidays
Inclusive work environment as recognized by Anitab.org as Top Company for Women Technologists.

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