Head of Physical Security, Data Centers at Cloudflare (Austin, TX or Remote)

| Austin | Remote
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About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Role

We are not looking for a “been there, done that” approach to physical security in our data centers. We are looking for someone excited about solving physical world challenges with next-generation technology on a global scale. You will be leading the overall strategy & implementation as well as partnering with other teams to unify physical and digital access into one cohesive security solution for Cloudflare’s global network powering our products.

What You’ll Do

  • Lead a global program focused on developing, then deploying innovative physical security technology & operations across our global network of data centers. This will require traveling to a variety of locations, leading a cross-functional team, building relationships with our partners and working in an agile environment. 
  • Work alongside our infrastructure partners to enhance their standard operating procedures ensuring compliance with physical security standards and controls.
  • Utilize Cloudflare products to secure our physical security technology and work with the product teams to create new features and products applicable to the IOT / physical security space. 
  • Continue to build and manage our global physical security program overall. This includes our physical access control system, video management system, and intrusion detection systems. 
  • Provide oversight to  a team of contracted employees to review & audit existing and new data centers.
  • Establish, implement, and automate our physical security standards, policies, and processes globally. Support implementation of operational metrics, project tracking, and status / blockers reporting as needed.
  • Run pilots to assess if new technologies and services are worthy of longer term investment.
  • Occasionally travel to Cloudflare locations to oversee and perform physical security control build outs.
  • Work alongside our Detection and Response (DnR) Team to identify ways to ingest video and access control event alarms into our DnR pipeline and process those through various stages of triage.   
  • Act as the physical security point of contact for emergency response (e.g. fire, earthquake, active shooter) and disaster recovery for our global network.
  • Work with the Security Compliance team on developing and implementing physical security controls as it relates to various compliance requirements including but not limited to FedRAMP, ISO 27001 and SOC 2; and support internal and external audits of physical security controls.
  • Drive security awareness and compliance across the business and support other Security organization initiatives as needed (i.e. security vendor management).

Examples of desirable skills, knowledge and experience

  • Experience managing large scale physical security projects with an emphasis on physical security controls inside data centers
  • Understanding of networking security as it relates to physical security technology
  • Experience building and leading globally distributed teams
  • Ability to effectively prioritize and manage a large number of projects simultaneously
  • Solid understanding of integrating and deploying systems at scale
  • Equally adept at strategy formulation and tactical execution
  • Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions
  • Ability to influence and motivate people across a broad variety of job functions
  • Experience communicating physical security risk plans to the executive leadership 
  • Ability to make decisions on acceptable physical security risk and drive risk mitigation. 
  • Experience in or desire to work with multiple time zones and ability to travel to all Cloudflare locations as required; roughly 35% travel required

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

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600 Congress Ave S, Austin, TX 78704

What are Cloudflare Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Cloudflare has many ERGs including Afroflare, Latinflare, Nativeflare, Asianflare, Desiflare, Womenflare, Women in Engineering, Proudflare, Vetflare, and more.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Online course subscriptions available

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