Manager, UX Design

| Austin
The UX Design Manager focuses on designing simple, meaningful, and creative solutions to a wide range of UX challenges. They are comfortable across the design spectrum from visual and interaction design to user testing and research. This role requires a passionate, yet pragmatic design leader who can lead a team to analyze customer needs and behaviors, identify problem solving opportunities, and successfully transform requirements into intuitive and elegant user experiences. They incorporate both quantitative and qualitative analysis to develop strategic content recommendations and drive the overall digital user experience. Experience working with product managers, engineers, and marketers make the UX Design Manager a key player in improving the digital experience for customers.

YOUR RESPONSIBILITIES

  • Execute user experience, interaction and visual design as a part of a multi-disciplinary team.
  • Recruit, hire and train new team members.
  •  Monitor and guide team efforts, providing coaching and development to team members.
  •  Collaborate directly with product managers and engineers to define and implement solutions for the experience of our digital properties.
  •  Conceptualize original ideas that bring simplicity and user friendliness to complex design challenges.
  • Lead usability and conversion optimization through standard methods and tools (e.g., analytics, testing, surveys, focus groups).
  • Produce wireframes, user flows, mockups, visual design comps, and interactive prototypes of your UX ideas.
  • Iterate designs, adjusting to technical requirements, and incorporate usability improvements into design.
  • Lead site IA and recommend content creation opportunities.
  • Present and defend designs and key milestone deliverables to peers and team leaders.
  • Evaluate stakeholder, team, and user feedback, and implement findings through continuous iteration.
  • Plan and execute website and digital product design stages from concept to hand-off, followed by continuous improvement cycles.
  • Partner with various teams to analyze findings, distill insights into actionable opportunities, and help prioritize product roadmaps.
  • Drive adoption of and evolve our design system, best practices, and standards in coordination with marketing and brand initiatives.
  • Other duties and responsibilities as assigned.

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • Bachelor’s degree in graphic design/arts, communications design, new media, web design, user experience design, or related field or equivalent experience is required.
  • Five (5) or more years User Experience design.
  • Three (3) or more years of management experience.
  • Fluency in Adobe CC software, Sketch, and other related design tools.
  • Understanding of modern front-end code HTML/CSS/JS is a must, ability to code is a bonus but not required.
  • Working knowledge of common user testing software: Usertesting.com, Optimal Workshop, Hotjar, etc.
  • Fundamental understanding and competency with user-centered design methodologies, enterprise software, and working with complex experiences.
  • Ability to present your designs and back up your solutions in a positive manner and expertly handle critique.
  • Ability to solve problems creatively and effectively, taking input from multi-disciplinary teams.

ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
 
Bright Health is tripling its footprint in 2019 to offer a variety of health insurance plans to more individuals. Bright Health operates health insurance offerings across Individual and Family Plan segments and the Medicare Advantage space in Alabama, Arizona, Colorado, Ohio, New York and Tennessee.
 
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
BRIGHT ON!

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • ReactFrameworks
    • MongoDBDatabases
    • TSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We are downtown at 515 Congress Avenue, right in the middle of the heart of downtown! Tons of restaurants and close to public transportation.

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

Our team works within an Agile framework with 2 week sprints. Tasks in my sprint that I tackle daily range from ideation, research, designing wires and mocks in Sketch, UI kit updates, prepping for an engineering handoff, etc.

Diane

Digital Product Designer

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Full Stack Software Engineer

How do you make yourself accessible to the rest of the team?

Modeling after my manager, I like to provide both regularly scheduled one-on-one meetings, where developers and engineers get to set the agenda. We can talk about career development, design and architecture ideas, industry trends, or traditional HR topics like goal setting. It’s up to them. I also have begun setting regular “office hours.”

Amy

VP & Data Platform Architect

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have an open PTO program. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Stocked Kitchen
Happy Hours
Happy hours are hosted On occasion .
Parking
We offer employees A parking subsidy.
Professional Development Benefits
Promote from within
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