Product Design Lead
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Position Summary:
Utilize user experience skills to work with multi-disciplinary R&D program teams to define, design and test feature and functionality inventions and improvements. This role will lead projects to execution, guiding R&D teams and threads of work. Conduct foundational research, communicate/document workflows, facilitate ideation and sketching sessions, create strategy briefs, create design documentation (when appropriate), plan and execute experiments to test concepts.
Responsibilities include but are not limited to
- Provide UX leadership on projects
- Drive work through to execution
- Communicate and manage to project process and timeline
- Cooperate with cross-functional members of the team to ensure proper completion of work as it relates to the goals of the project or task at hand.
- Assume responsibility for outcomes and goal accomplishment.
- Utilize UX design skills in the execution of projects
- Design journey maps and other illustrations of the user experience
- Facilitate group ideation and sketching workshops
- Create experience strategy briefs
- Create low- to high-fidelity sketches, wireframes, and prototypes to communicate design ideas
- Utilize UX research skills in the execution of projects
- Plan and conduct foundational user research to understand user issues and needs
- Plan and execute research experiments to learn fast and prove/disprove product design hypotheses conducting usefulness and usability testing
Education, Experience, & Skills Required:
- Bachelor’s or Master’s Degree in Design, Human-Computer Interaction, Cognitive Psychology, Computer Science, Business or related disciplines
- At least 5 years of professional experience
- 2-4 years’ experience managing UX teams of at least 3 people
- Exceptional communication skills
- Advanced understanding of UX ideation and design techniques
- Experience observing users as part of field studies and evaluative testing
Behaviors and Abilities Required:
- Ability to forge strong working relationships; work collaboratively with multi-disciplinary teams including product managers and developers
- Ability to switch gears, juggle multiple projects and work within tight deadlines
- Confident workshop facilitator
- Ability to prioritize and to multi-task in a face paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to manager
- Ability to work independently as well as part of an extended, cross-functional team
- Ability to be an effective team member and display initiative and flexibility in team goal orientation in a fast paced, ever changing environment
- Ability to be flexible and change with environment, industry, and business demands
- Travel required, predicting 25%, but time may vary and will include client site visits
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