Product Designer, eCommerce at WP Engine

| Austin | Remote
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It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We're looking for an experienced Product Designer to join our rapidly growing distributed team. This is the perfect role for a logical, systems problem solver; someone who enjoys envisioning how a product could evolve and scale over time, and who maximizes user-centered design principles and practices. A designer whose strengths and passions are fueled and complemented by teamwork, collaboration, learning, and new challenges will find success here!
What's cool about this job
It's the perfect time to join the team! Our company and product portfolio are rapidly growing as we expand how we help agencies that use WordPress. As part of this effort, we're working to solve core problems agencies and brands experience while building and managing eCommerce stores on WordPress.
The right candidate is a strong product designer that strives to make simple, effortless user experiences from complex systems. They are analytical, passionate about UX trends, and standard methodologies. They enjoy discovering reusable patterns and frameworks for a better, faster design process. They understand the importance of including others, sharing wins, and have developed techniques for effective collaboration and consensus-building across Product, Engineering, and cross-functional partners. These are new product teams, and so require a Product Designer comfortable owning outcomes and taking the reins as they push their teams to success.
Your day-to-day
  • Help us bring our company core value "Design Matters" to life every day
  • Help establish a product vision and define the incremental path to get there, assisting in the planning and prioritization of design efforts
  • Identify key risks, and collaborate with the UX Research team to test customer sentiment and behavior
  • Participate in and facilitate brainstorms, design reviews, and other collaboration sessions that help the team win together
  • Design thoughtful, meticulous end-to-end experiences that consider the happy path and where users are most likely to stray from it
  • Iterate from "version 1" to "version right" with rapid prototyping and usability tests
  • Delight Developers, Agencies, and business owners with beautiful, intuitive designs that make tasks quicker and easier
  • Recommend product improvements and pitch new product opportunities based on your observations and data measurements
  • Promote UX standardization by using and contributing to the Design Language System and other internal initiatives
  • Promote the value of design by sharing successes, things you've learned, etc.

Your passion and expertise
  • Portfolio demonstrates an iterative design process, sophisticated problem solving, and successful outcomes
  • You love building products and the puzzle of making "the right thing"
  • Basic user research skills such as interviews and usability testing
  • Are as comfortable in Figma and Miro as you are in a Google Doc.
  • You're comfortable analyzing user behavior in tools such as Google Analytics and Pendo
  • You've worked in a product design setting before and understand how to work with Designers, Researchers, Engineers, and Product Managers
  • You've got experience shipping creative, human-centered products
  • Experience working remotely with teammates across the globe

Perks and benefits
  • Stock Options (Every employee is an owner in the company)
  • Health Benefits (100% Paid Employee Medical, Dental, and Vision)
  • Fertility Benefits (IVF/Fertility drug coverage)
  • 401(k) Retirement Savings Plan with a match
  • Life and Disability Insurance
  • Paid Family and Caregiver's Leave
  • Employee Assistance Program
  • Generous Vacation Time (Who doesn't like time off)
  • One-time $500 Home Office Stipend
  • Company Wellness Days
  • Wellness Program

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RubyLanguages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Constant ContactEmail
    • SendGridEmail
    • MarketoLead Gen

Location

WP Engine is on the corner of 5th and Lavaca, blocks away from the Colorado River and Congress Avenue.

What are WP Engine Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

100% Employee Paid Medical, Dental, and Vision. Lunch provided Monday - Thursday. Equity - Every employee is an owner in the company. Paid downtown parking.

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