Responsibilities

• Apply conceptual thinking to create digital products and services across multiple platforms, thoughtfully bringing together user and customer needs, business goals and technical realities

• Develop well-formed UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases
• Translate concepts into designs that illustrate simplicity despite system complexity 

• Clearly communicate concepts to Foxtrot team and the client through storytelling and rapid prototyping methods, ranging from paper sketching to digital prototyping

• Define the User Interface Design through information architecture, wireframes and user flows 

• Create lightweight specifications and style guides to supplement prototypes for our implementation partners
 

• Work directly with customers and prospects to design end-to-end experiences using participatory and iterative design techniques including observational studies customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behavior and verify design concepts
 

• Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
 

• Work closely with development teams to ensure that design specifications are implemented
 

• Participate as a contributor to interdisciplinary teams that includes other designers, engagement managers, business and brand strategists and developers
 

• Seek out opportunities for self-development
 

• Effectively manage administration such as time reporting, expense submission etc. 

• Engage with and work within changing multi-disciplinary teams 

• Develop and maintain direct, honest and trusting relationships with both internal teams and clients


• Continually strive to exceed client expectations 

• Communicate in a clear, consistent and transparent manner

Qualifications

• Minimum 5 years experience of interaction design/user interface design with consumer applications, web apps/sites and mobile devices.

Requirements

• Extensive knowledge and experience with driving and applying user-centered design processes while working collaboratively with customers, along with cross-functional teams including engineering, product management, and user research 

• Working knowledge of design and prototyping tools, such as Photoshop, Illustrator, Sketch, UX pin, Marvel, etc. 

• Proficient in a variety of methods to convey ideas and concepts (e.g. storyboards, wireframes, prototypes, etc) 

• Knowledge of web-based technologies and their impact on the feasibility of design solutions, including the capabilities and limitations of Web technologies Flex, Ajax, Flash, DHTML, CSS, scripting, and various other technologies a plus 

• Strong knowledge of design process 

• Ability to cope with stress 

• Strong influencing, negotiation and communication skills (written, verbal, presentation) 

• Must be organized, analytical, and dynamic 

• A passion for design and people

About Foxtrot

Founded in 2008, Foxtrot is a modern design and strategy agency that helps forward-thinking businesses thoughtfully connect with people. We believe that there are endless opportunities to create unique experiences, build brands, and design products that build meaningful relationships between companies and their customers.

We are a tight-knit team of curious, creative, collaborative people that see each day as an opportunity to bring clarity to the complex and make things better for people and businesses. We are looking for team-minded people that are self-motivated, innately curious, flexible and remain undaunted when faced with difficult design challenges.