Senior Product Designer, Runner Lead at Favor

| Austin | Remote
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Favor is seeking a passionate Sr. Product Designer to join Favor’s Product team where you’ll help define how on-demand delivery works for Customers, Runners, and Merchants.

As a member of Favor’s product team, you will craft experiences that help tens of thousands of Runners earn a living on their own terms. You will deliver delight to consumers who are hangry for a taco or need a quick errand. You will empower thousands of Texas businesses to reach consumers in their city. We’re a small, close-knit team of designers and product managers guided by a collaborative, iterative, user-centered design process.

Responsibilities:

  • Own and lead the holistic Runner experience, working to make running Favors easy, lucrative, and fun for our tens of thousands of Runners across Texas. As the primary designer on one or more cross-functional teams devoted to improving the Runner experience, you’ll develop a deep and nuanced understanding of both Runner and Customer experiences. You’ll use this knowledge to design amazing experiences across a multitude of touch points.
  • Work with and mentor other designers who contribute to the Runner experience on their product development teams.
  • Deeply understand our service and how it works. You’re the expert in how our 15 distinct iOS, Android, Desktop Web, and Mobile Web products work.
  • Turn uncertainty into knowledge. Help find ways to inform the company about the needs of our users through research.
  • Identify and think through problems, mock up solutions, test with users. Lather, rinse, repeat until the product is great. 
  • Present your ideas regularly to creative peers, engineers, and key stakeholders (including senior leadership).
  • Work with cross-disciplinary partners to dig into issues, gather feedback, and design the right solutions.

Skills & Qualifications:

  • You have 6+ years of experience in Product Design, Experience Design, UI/UX Design, or a similar role.
  • You've worked 2+ years for a consumer product company or similar.
  • You are a Figma (or Sketch) expert and have experience applying established design patterns to your work.
  • You have excellent communication and persuasion skills with an ability to explain your work. You can describe the design choices you made in past projects. You naturally speak on behalf of the user.
  • You have a core design skill set that includes wireframing, whiteboarding, strategy, and information architecture. You can think in both low and high fidelity and understand the impact of design on user experience across an ecosystem of products.
  • You appreciate great product design and can evaluate what makes an experience good or bad.
  • You have an acute attention to detail and inconsistencies in products drive you crazy.
  • You crave constructive feedback because it makes you a better designer. Your portfolio demonstrates your user-centered designs across a variety of mobile and web applications and your experience designing products that users love (please include a link in your application + any applicable passwords).

Ideal Candidates:

  • Degree in product design, industrial design, digital design, graphic design, human-computer interaction (HCI), or a related discipline.
  • Experience with prototyping tools like InVision and Principle and production tools like Figma.

Please link your portfolio and any required passwords.

At Favor, we believe that to Run Texas, we need to represent Texas. By putting Community First, we honor the diversity of our backgrounds and experiences through sharing our unique voices. Our community grows when we challenge ourselves to learn and see the world from another’s view. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives and are an equal opportunity employer.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • RedisDatabases
    • RedshiftDatabases

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35.

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Especially with all of the challenges that last year brought, Favor created even more opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

How has your career grown since starting at the company?

Even after all these years, it’s amazing to know that career growth is really not just a bullet point at Favor, but an actual focus where steps for professional and personal development are provided from day one. I’ve only seen Favor’s dedication to career growth grow since the day I joined the team.

Arielle LaGuette

Sr. Manager, Sales

How do you empower your team to be more creative?

Open communication and continuous collaboration amongst team members are critical components to unlocking creativity and driving success. At Favor we value everyone’s input and perspective and know that our diversity and desire to constantly test, learn and improve helps us deliver our most impactful and creative work.

Matt Schmertz

Director, Integrated Marketing

What are Favor Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Stocked Kitchen
Happy Hours
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