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Sr. UX Designer

| Austin

Want to improve the lives of a couple million people?

We’re looking for a passionate designer to join the team crafting tools used by millions of people around the world. You’ll focus on the needs of a diverse set of people to help them prepare for the expected and handle the unexpected throughout the course of their day. You’ll be an important member of a team of Designers who actively support one another and love to solve problems, reporting into the Senior Director of Design as a part of the Product organization.

Sound exciting? Great, read on!

What You’ll Be Doing

Partner: you’ll work with product managers, developers and others throughout HotSchedules, to think through every aspect of core features, crafting solutions for the people that keep your favorite restaurants humming. The space we work in is deep, so you’ll learn and design for a wide array of customer needs, contexts and challenges.

Craft: you’ll own your projects from start to finish--initial concepts sketched out on a whiteboard with a PM through to the final pixel-level detail and everything in between, including regular user testing and feedback. We serve the people who rely on us.

Mentor: you’ll help design how our team works and proactively mentor other designers.

Grow: we’ll partner to help you move down your chosen career path. The Branching Career Path lays out how we see the possible opportunities for people on our team if you’re curious.

What We’re Looking For

  • At least 5+ years of experience as a professional Product or User Experience Designer. We love hiring and mentoring people new to the field, but this role requires someone senior. See What it Means to be “Senior” to understand what we mean.
  • A portfolio that showcases your UX chops and product design skills. We’re looking for product design work, not websites or marketing collateral. Please include a link with any needed passwords with your application.
  • A passion for user-centered design and an understanding of how to unite user goals with those of our business.
  • You enjoy helping other designers improve their work.
  • Mastery of Sketch or similar design tools (we use Sketch) and experience with InVision or similar prototyping tools.
  • A deep understanding of web and mobile design constraints.
  • Experience implementing and improving a design system.
  • Interest in user research and a desire to conduct, document and share your findings from in-context observations and user interviews.
  • The ability to jump from high-level concepts into detailed design conversations, and back again.
  • You are collaborative and communicative by nature. You know how to provide and receive constructive criticism.
  • You have opinions, but you leave your ego at the door.

Bonus Points for Restaurant Experience

You’ve worked in restaurants or bars--double bonus points if you’ve designed apps that focus on people who work in the service industry, such as scheduling systems or Point of Sales (POS) solutions.

Who We Are

We Are: HotSchedules provides the most trusted platform for empowering people and increasing their effectiveness as they serve others.

Our Mission:  We empower service-based organizations to master their operations, engage their teams and recapture work-life balance.

Our Vision:  Make the world a better place by spreading hospitality across the globe.

Our Values

  • Hospitality - We go beyond the expected to provide unparalleled experiences and help our customers do the same.
  • Empathy - We started in a restaurant.  Service of others - both externally and internally - is in our blood.
  • Innovation - We never give up seeking creative ways to solve tough problems.
  • Community - We believe in the power of the communities we create and serve, our community of team members, and in giving back to the communities we live in.
  • Fun - This isn’t just a job; it’s a calling, and we love it!
  • Accountability - We do what we say we’re going to do. If something happens to prevent that, we determine the new course and communicate quickly.
  • Learn more about us, our story, and how we became a part of the HotSchedules family of products and services. Visit the About Us page at HotSchedules.com.

HotSchedules provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HotSchedules complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

 

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • DynamoDatabases
    • S3Databases

Location

Our office overlooks the 360/Pennybacker Bridge in scenic Northwest Austin. From our rooftop deck you can see Lake Austin and beautiful downtown.
Employees say you'll join HotSchedules for the tech and stay for the people
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An Insider's view of HotSchedules

What are some social events your company does?

We have Culture Day, where everyone cooks something to eat and drink from different cultures, we also build out a booth and dress like that culture. Then we give everyone a passport that has to be stamped at all the different cultures. It's so fun and our teams really get into it, even making up cultures like The Shire and StarWars.

DeeDee

Sr. Technical Recruiter

What does your typical day look like?

Write some code for a new feature, bug fix, or dev/test tool. Attend a daily stand-up meeting. Sometimes attend a meeting or two. Review code pull requests. Answer questions and help somebody else out with a problem. Oh, and I open a lot of doors on the way to my desk in the morning!

Brandon

Software Engineer

What makes someone successful on your team?

To be successful at HotSchedules, you have to have an open mind, be self-driven, and willing to go the extra mile. Humility I think is what measures my success. Being able to own your mistakes, figuring out what you can do to improve yourself, and do it.

Jadyn

Project Manager

What kinds of technical challenges do you and your team face?

Every customer is unique and requires their own set of solutions to a wide range of challenges. No two days are alike. I love hearing about these challenges directly from our customers and diving deep to help them find the best path forward.

Vince

Solutions Architect

What are HotSchedules Perks + Benefits

Culture
Volunteer in local community
We give everyone 4 community service days per year to go and give back to the charity of their choice. We also have one day that we close the entire company down and give back together as a company.
Friends outside of work
Eat lunch together
Intracompany committees
We have a team that is responsible for our office culture. It's called the Torch Team. They plan all of our fun events throughout the year.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
3 different health insurance plans from United Healthcare. The HDHP premium is covered by the company for you and very small cost for dependents.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
We match .50 on the 1.00 up to 6%, so if you put in 6%, we'll match 3%.
Performance Bonus
We have an annual cash bonus that is based on both company and individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
HotSchedules offers 2 weeks of maternity and paternity leave.
Flexible Work Schedule
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We give everyone 4 community service days per year to go and give back to their favorite charity.
Paid Holidays
Paid Sick Days
Employees receive 40 hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Acme Co. hosts company outings Quarterly.
Game Room
Pool table, foosball table, ping pong table, Xbox and PlayStation.
Stocked Kitchen
Some Meals Provided
We cater in lunch every other Friday.
Happy Hours
Parking
We have free covered parking for everyone.
Fitness Subsidies
We actually have a free gym onsite.
Professional Development Benefits
Diversity Program
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Beautiful 2222/360 location with rooftop deck and outdoor patio.

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