Sr. UX Product Designer at Bright Health

| Austin
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At Bright Health we’re trying to make healthcare simple, personal and more affordable. To do that, we need an amazing user experience in the products used by consumers, providers, and Bright employees! We have ambitious plans that will require a user experience designer who can drive “delightful” progress. In addition to the users of our products (both internal and external), you’ll collaborate closely with Product and Engineering, to discover, define, and build the future of Bright Health. 

YOUR RESPONSIBILITIES

  • Execute user experience, interaction, and visual design as a part of a multi-disciplinary team
  • Collaborate directly with product managers and engineers to define and implement solutions
  • Lead usability through standard methods and tools (e.g., analytics, testing, surveys, focus groups)
  • Iterate designs, adjusting to technical requirements, and incorporate usability improvements into design
  • Present and defend designs and key milestone deliverables to peers and team leaders

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

  • MA or MS, BA or BS in User Experience, Interaction Design, HCI, Library Sciences or similar, or have acquired impressive experience that provides similar value.
  • Five (5) years of applying User Experience Design principles to technology products and services
  • Experience with UX practices within Agile software development process
  • Excel at all user experience design, especially mobile and responsive web app design
  • Knowledge of mobile design principles, iOS, Android, and Hybrid approaches
  • Ability to collaborate with user research for prototypes and testing
  • Experience with interactive UX Prototyping
  • Experience with healthcare and related products is preferred
  • Experience with CRM, especially Microsoft Dynamics is desirable
  • Experience with JIRA, Confluence and Aha! a plus

PROFESSIONAL COMPETENCIES

  • Proven process of using data to inform your designs and design decisions
  • Ability to define a project path forward, manage trade-offs, and effectively gather feedback
  • Strong capabilities with visual UI design
  • Familiarity with psychology design principles and/or behavioral design
  • Ability to communicate quickly and effectively and proactively loop in the necessary stakeholders
  • Strong understanding of typical software development processes; working knowledge of agile software development methodology
  • Understanding of the conceptual, strategic and technical aspects of an issue. Capable of grasping these concepts quickly and translating the impacts to the user
  • Must be self-motivated, proactive and able to work well under pressure
  • Outstanding verbal and written communication skills
  • Capable of managing ambiguity, change, and uncertainty
  • Ability to make good and timely decisions with the available information, in the constant pursuit of progress
  • Exhibit flexibility and willingness to jump into any aspect of work to help the team

ABOUT US
 
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
 
We’re Making Healthcare Right. Together. 
We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
 
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
BRIGHT ON!

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • PowerShellLanguages
    • D3JSLibraries
    • ReactLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • TSQLDatabases
    • InVisionDesign
    • SketchDesign
    • Lucid ChartDesign
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We are downtown at 515 Congress Avenue, right in the heart of downtown! Tons of restaurants and close to public transportation.

An Insider's view of Bright Health

What’s the vibe like in the office?

The office has a relaxed and laid back vibe but people are very serious about their work - perfect!

Anthony

Data Engineer

What does your typical day look like?

Our team works within an Agile framework with 2 week sprints. Tasks in my sprint that I tackle daily range from ideation, research, designing wires and mocks in Sketch, UI kit updates, prepping for an engineering handoff, etc.

Diane

Digital Product Designer

What makes someone successful on your team?

A hard-working team player who thinks first and codes next is likely to learn a lot and quickly become a valuable member of the team. Lots of experience with some of our tooling is always nice, but if someone can't knowledge-share well or responds poorly to code reviews and other requests for collaboration, it'll be a tough fit.

Brian

Full Stack Software Engineer

How do you make yourself accessible to the rest of the team?

Modeling after my manager, I like to provide both regularly scheduled one-on-one meetings, where developers and engineers get to set the agenda. We can talk about career development, design and architecture ideas, industry trends, or traditional HR topics like goal setting. It’s up to them. I also have begun setting regular “office hours.”

Amy

VP & Data Platform Architect

How do your team's ideas influence the company's direction?

We hire smart individuals who thrive on accomplishment and purpose. Our teams are exposed to the bigger picture through constant communication and dialogues – that encourages them to come up with innovative solutions to problems. We've made significant adjustments on our direction in technology and process that were initiated by the team.

Abdullah

VP, Engineering

What are Bright Health Perks + Benefits

Bright Health Benefits Overview

We have 3 different health insurance plans, all through Cigna (HDP, Premium HDP and PPO). We cover the majority of the cost for the employee and some cost for family. We have two dental plans and a vision plan as well. We have an open PTO program. We put 3% of your total earnings into your 401K plan and you are immediately vested in that. We have all the latest technology (Mac or Surface laptops – your choice) to use including standing desks. Fully stocked fridge with snacks and drinks.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Bright Health employees can contribute up to $3500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
We will put 3% of your total earnings into your 401K plan, even if you don't put anything in. It's a safe harbor contribution.
401(K) Matching
Bright Health provides employees with a 401(k) plan managed by Vanguard. We provide a ‘safe harbor’ non-elective contribution equal to 3% of your compensation, regardless of participation in the p
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. We also provide 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Bright Health provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
Bright Health sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted on occasion.
Fitness Subsidies
Bright Health employees are eligible for discounts on several gym memberships.
Professional Development Benefits
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