Arrive Logistics is one of the fastest-growing freight brokerage firms in the US, with over $2 billion in annual revenue and plans to grow significantly year over year.

Technology powers everything we do here, which is why we’re investing $30M per year over the next five years to make ours the absolute best in the industry. Our team is dedicated to innovation, building digital solutions to help our partners do business the way they want to — with a seamless experience powered by tools, integrations and processes designed for efficiency. As one of the few brokerages with a proprietary transportation management system, we leverage our wealth of data to improve processes, provide insights to our partners and deliver unparalleled service.

We are looking for experienced candidates willing to go above and beyond to build technology products that deliver results for customers and drive our business forward!

Who We Want

So who is our next UX designer? Ideally you are just starting your career in UX, either changing careers, or perhaps have 1-3 years experience already. You’re looking for the opportunity to be an integral team member as we build a new interface from scratch. This will be an in-depth product education from research, concepts, iterative testing, detailed design, to production. Here you will experience how software products are made and shipped, working side-by-side with other designers, product managers and developers. You bring a passion for working hard, getting the job done and chasing the details to the finish line. You are intrigued by complexity, are dedicated to the call of bringing a consumer-style UI to enterprise software. You thrive in connecting and collaborating with the people who use our software daily and industry experts, who are both on-site and an integral part of our research, design and testing process.

What You’ll Do

Support design for your product area from concept to development, while working collaboratively across the organization with product managers, business analysts, industry executives, user groups and our product training team
Collaborate with other design team members through group design reviews to keep interrelated parts of the platform aligned from a content, design, and experience perspective
Help develop best practices, a design language system, patterns, and standardized components
Conduct in-house generative user research to understand user needs, requirements, and opportunities, and document with personas and journey maps.
Build high-level process flows, interaction models and information architecture.
Create and iterate from wireframes to visual design to prototypes
Lead in-house testing sessions with users to test and iterate concepts
Produce production-level specs and variants for different data shapes and states

Education and/or Experience:

2 - 4 years professional experience delivering in UX design
Bachelor’s degree in design related field or equivalent experience
2-3 portfolio examples showing some of the following: business problem, research, personas, journey maps, process maps, information architecture, design language system, development of concepts, testing, production specs, and final product
Strong visual design and content hierarchy skills
Expert knowledge of design software Figma, Invision, Material UI, and Adobe products
Knowledge of prototyping tools (Adobe XD, Invision, or others)
Experience in the freight industry is a bonus but not required!
Ability to prototype in HTML, JavaScript and CSS preferred

The Perks of Working With Us

Take advantage of excellent benefits, including health, dental, vision, and life coverage.
Invest in your future with our matching 401K program.
Enjoy the flexibility of a hybrid work-from-home schedule based on position and tenure.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Get recognized through our employee rewards program.
Leave the suit and tie at home; our dress code is casual.
Eat for free on Mondays & Fridays…lunch is on Arrive! Snack and lunch options are also available daily.
Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
Park your car for free on site!
Sweat it out using local gym discounts or with the team at our onsite gym.
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area, we offer relocation packages and have a Relocation Specialist who can help you along the way.

Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve already earned “Best Place to Work” honors from Inc. Magazine (three years in a row!), Austin Business Journal and the Chicago Tribune. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, PRISMS, Black Logistics Group, and Salute.

Apply Now

By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Save job

Email For Later

loading ...

Emailed

Where we are

Our headquarters is located at the MetCenter, a business park in Central Austin that is minutes from downtown Austin and the airport.

Technology we use

Engineering

- C#Languages
- JavascriptLanguages
- PythonLanguages
- RLanguages
- SqlLanguages
- SwiftLanguages
- ReactLibraries
- GraphQLLibraries
- ASP.NETFrameworks
- Node.jsFrameworks
- RedisDatabases

Seiji Osawa

Business Development Manager

Building future success through a hands-on approach

When it comes to Seiji Osawa’s journey at Arrive, one factor has continuously fueled his growth: transparency. “At every point in my career, I was given the opportunity to expand my comfort zone and innovate new initiatives,” he said. By learning from his manager what it meant to build client relationships through boots-on-the-ground fundamentals, Osawa has been able to teach those same essential hands-on skills as he has risen through the ranks. “That is why I am in the seat I am today, to build a framework for teams that can elevate Arrive to its next billion, and beyond!”

Everybody wants something different from their job, but you never know unless you ask. Being in touch with my team and where they are versus where they want to be helps me manage them as people.

Ashley Menger

VP of Product Design

Charting the course to innovation

Ashley Menger is working on building a journey map of all of the people, software and business processes from lead generation to payment. “It’s a map I wish I had when I started — I slowly gained this information over time, but needed a way to pass it on to my team,” she said. Being able to better identify efficiencies in their data grants her department the additional time to host an annual Hack Week, where employees stop all sprint work and tackle projects that will impact workflow. “The more we know about current and future strategy, the more our designs can deliver in the present.”

We support a shadowing program where any designer can spend an hour per week with someone in our logistics operations, watching how they use the software and learning more about their daily tasks.

Lauren Mach

Business Development L&D Manager

Unlocking employee potential through continuous learning

When she isn’t leading an in-depth training experience or teaching new hires the complexities of being a broker, Mach is most likely praising Arrive’s dynamic to her friends. “There are so many opportunities to shape the culture,” she said. One way is supporting co-workers through the Women in Logistics ERG. “It’s something that gives exposure to minorities in the transportation industry, and shows them how they can grow in a space where they might not see many people like them.” To Mach, helping unlock every employee’s potential is embedded in Arrive’s culture of learning.

Our main goal has always been to support new hires, but expanding to give our more tenured employees extra leadership and professional development will have a big impact on the culture and retention.

What are Arrive Logistics Perks + Benefits

Arrive Logistics Benefits Overview

We know that attracting and retaining top talent takes more than happy hours and breakroom ping-pong tables. (But yes, we have those too.) That’s why we strive to make Arrive the kind of place we all want to be every day. We invest heavily in every facet of the employee experience, and that starts with the full suite of benefits enjoyed by each and every team member.

Competitive base salary and quarterly bonus opportunities
Excellent health, vision and dental insurance
Matching 401(k) plan and vesting opportunities
15 days PTO plus two floating holidays in your first year
Professional development tools like LinkedIn Learning at your disposal
Investments in your health, including an on-site gym and access to Calm and Class Pass
Sales and employee rewards programs
Free lunch on Mondays and Fridays
Free on-site parking
On-site coffee bar
Relocation assistance no matter where you’re moving from

Culture

Volunteer in local community

Arrive supports community outreach opportunities throughout the year. Most recently, we supported a canned food drive for the Central Texas Food Bank!

Partners with Nonprofits

Arrive supports nonprofit opportunities throughout the year. Most recently, we participated in an Angel Tree to provide holiday cheer children & adults with disabilities through Easterseals.

Friends outside of work

Eat lunch together

Intracompany committees

Arrive currently has a party planning committee that takes ownership of our semi-annual company-wide events. We are always looking for leaders to start committees of their own!

Daily sync

Open door policy

Team owned deliverables

Team based strategic planning

Group brainstorming sessions

Pair programming

Open office floor plan

Diversity

Dedicated Diversity/Inclusion Staff

Highly diverse management team

Arrive's leadership is comprised of individuals with diverse backgrounds, experiences, and ideas. Our Chief People Officer is focused on the constant creation and improvement of our D&I initiatives.

Unconscious bias training

Diversity Employee Resource Groups

We recently created a diversity and inclusion committee led by 10 diverse members with various roles and responsibilities at Arrive. They meet once a month.

Hiring Practices that Promote Diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability Insurance

Dental Benefits

Vision Benefits

Health Insurance Benefits

Life Insurance

Pet Insurance

Wellness Programs

Onsite Gym

Team workouts

We are looking forward to Wellness Month in January! Over the course of the month, we will have fitness professionals on-site to educate our employees on how to set themselves up for a healthy 2020!

Mental Health Benefits

Retirement & Stock Options Benefits

401(K)

You will be eligible to make 401K contributions the quarter following 60 days of employment with Arrive.

401(K) Matching

Arrive begins matching 50% of your 401K contributions up to $4,000 at the beginning of the quarter following one year of employment.

Performance Bonus

Arrive awards annual performance-based bonuses for certain roles. Additionally, Arrive uses an internal rewards & recognition tool where earned points can be redeemed for gift cards, cash and perks!

Match charitable contributions

Child Care & Parental Leave Benefits

Generous Parental Leave

Flexible Work Schedule

Remote Work Program

Family Medical Leave

Company sponsored family events

Open House events, Holiday Parties, and other Arrive sponsored events are all family-friendly!

Vacation & Time Off Benefits

Generous PTO

Our Technology department enjoys an Unlimited Vacation Policy, as do our People Managers and employees with 5+ years of tenure. Our PTO policy allows for 7-15 days of accrued time off and 5 sick days.

Paid Holidays

Paid Sick Days

Arrive employees receive 5 hours per year of paid sick leave.

Perks & Discounts

Casual Dress

Company Outings

Departments across Arrive Logistics offer various opportunities for outings throughout the year.

Free Daily Meals

Employees get free lunches every Friday from different vendors around Austin!

Stocked Kitchen

We provide a variety of soft drinks, sports drinks & sparkling water at no cost. If you are looking for a caffeine fix, we have an on-site cafe where you can order specialty espresso & coffee drinks.

Some Meals Provided

Employees get free lunch every Friday!

Happy Hours

Parking

We offer free on-site parking at our Austin Headquarters.

Recreational Clubs

Relocation Assistance

For candidates re-locating from out-of-state, we offer $1,000 relocation reimbursement. For candidates re-locating from in-state, we offer $500 relocation reimbursement.

Fitness Subsidies

Professional Development Benefits

Job Training & Conferences

Arrive Logistics offers a variety of professional development opportunities like online courses, networking events, and conference attendance.

Diversity Program

Lunch and learns

Departments at Arrive Logistics hosts lunch and learn meetings once per month.

Cross functional training encouraged

Promote from within

Mentorship program

Time allotted for learning

Online course subscriptions available

Customized development tracks

Paid industry certifications

View full list of perks + benefits

An Insider's view of Arrive Logistics

What’s the vibe like in the office?

The vibe is a mix of relaxed and high intensity... Relaxed in a sense that its very easy to talk to anyone in the company (including leadership) and everyone is approachable. High intensity in the way that everyone is striving for the same goals and the work is exciting, challenging, and high impact.

Gary

Associate Product Manager

How do you collaborate with other teams in the company?

We take a very hands on approach to collaboration. Arrive is made up of very knowledgeable people that are passionate about the company and what we do. Our best collaboration happens when we all get in a room to brainstorm, share ideas, and challenge each other until we come up with the best solution.

Tyler

Principle Product Manager

What makes someone successful on your team?

The easy answer is to deliver a valuable yet efficient Product to the business and it's stakeholders. However, within our team dynamic, I believe someone's success is seen when they correctly assess the business' problem(s), deliberate on a possible solution(s) to address that problem, and execute the plan to fix it.

Rob

Product Manager

How do you empower your team to be more creative?

Hire talented people and then take a step back and let them do what they do best. I encourage my employees to aim high and embrace the company vision. Failure happens, but I'm there to remind them that falling short is the price of aiming high - This is almost always a price worth paying. My job is to provide mentorship and celebrate innovation!

Marc

VP of Software Engineering

How has your career grown since starting at the company?

Since starting at the company a year and a half ago, I moved from a mid-level role to a managerial role. Arrive recognizes your achievements and also takes into consideration your career aspirations. Managers work with you to help you develop the skill-set needed to take you to the next level in your career and challenge you to reach your goals.

Heather

Product Manager

Photo Gallery

More Jobs at Arrive Logistics