Developer Advocate

| Austin

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.

We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

At Ping Identity, we enable secure and seamless digital experiences powered by identity. With the Ping Identity Platform, enterprises can securely connect users to cloud, mobile and on-premises applications and manage sensitive identity and profile data at scale. We're headquartered in Denver, Colorado, and we have offices around the globe including Austin, Texas.

The Developer Advocate will be an evangelist for Ping's API-based cloud offerings that allow developers to rapidly embed identity services into their applications. Responsibilities include advocating Ping's products, responding to inquiries, and addressing issues within Ping's developer community. The Developer Advocate will also represent the voice of the developer community within Ping, conveying their needs and priorities to internal product, marketing, sales, and executive teams as appropriate.

At Ping Identity, we enable secure and seamless digital experiences powered by identity. With the Ping Identity Platform, enterprises can securely connect users to cloud, mobile and on-premises applications and manage sensitive identity and profile data at scale. We're headquartered in Denver, Colorado, and we have offices around the globe including Austin, Texas.

The Developer Advocate will become familiar with and evangelize Ping's API-based cloud offerings that allow developers to rapidly embed identity services into their applications. Responsibilities include advocating Ping's products, responding to inquiries, and addressing issues within Ping's developer community. The Developer Advocate will also represent the voice of the developer community within Ping, conveying their needs and priorities to internal product, marketing, sales, and executive teams as appropriate.

As a key stakeholder in the overall success of Ping's Identity-as-a-Service (IDaaS) solutions, they will engage, speak and evangelize Ping's offerings at third-party developer events, webinars, blogs, and other mediums. This role will combine your technical background, passion for enabling developers, communication skills to manage and collaborate with a developer community, and gained insights to influence the direction of Ping's IDaaS solutions.

Responsibilities:

  • Promote and encourage participation in Ping's developer community, including attending and speaking at developer events.
  • Deliver presentations, webinars, blogs and other thought leadership content to advocate Ping's developer solutions.
  • Engage with developers and represent the voice of Ping Identity in the community.
  • Respond to inquiries from developers and enlist product management or support's help as needed.
  • Work with product teams to ensure that community issues and needs are prioritized in the product roadmap.
  • Work with product marketing to ensure Ping's messaging aligns with developer needs.
  • Identify gaps in documentation that could resolve frequently asked questions.
  • Keep a pulse on competitor communities, products and documentation.

Required Qualifications:

  • Developer experience with Java, Javascript, Postman, and leveraging APIs to get third-party services into applications.
  • Bachelor's degree or Master's degree in Computer Science, Computer Engineering, or Information Systems preferred.
  • Experience with enterprise software preferred.
  • Experience with OIDC and OAuth2 preferred.
  • Highly motivated, self-learner, and technically inquisitive.
  • Proven work experience as the manager/moderator of an active community.
  • Excellent written and verbal communication skills.
  • Ability and willingness to accommodate up to 25% travel.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • SalesforceCRM
    • MarketoLead Gen

Location

13809 Research Boulevard, Austin, TX 78750

What are Ping Identity Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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