DevOps Engineer at RapidDeploy

| Austin
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Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring a DevOps Engineer, based in our Austin, TX office. At RapidDeploy our mission is to reduce response times for all and improve first responder safety by increasing situational awareness.

Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve signed major customers and have increased our recurring revenue more than twentyfold. In this new stage of growth, we’re looking for passionate, dedicated team members who will play a critical part in building the foundation of our team. 

We are looking for experienced DevOps engineers to join our Enablement team with experience building and scaling cutting edge DevOps solutions that will aid us in developing scalable solutions that are highly available, secure & easy to deploy.

What You’ll Be Doing At RapidDeploy: 

  • Implementation, improvement & maintenance of the perfect CI/CD pipeline for our cloud services allowing developers to push their changes to code with high confidence
  • Infrastructure management
  • Design, implement, manage and orchestrate container clusters
  • Assist with Application deployments to various Azure locations.
  • Investigate and resolve technical issues
  • Write process & technical documentation
  • Work with your Engineering Manager, Principal Engineer, Senior Engineers & CTO to understand priorities and roadmap
  • Share your knowledge and ensure the security, operability, quality, and scalability of your work
  • Form part of an after-hours on call rotation to address critical downtime after hours

What you’ll need to be successful in this role:

  • Minimum 5 years’ hands on DevOps experience
  • Working experience with Cloud Infrastructure (Azure, AWS, or Google Cloud) – we use Azure
  • Minimum one-year development experience with Kubernetes in a large scale a Production Environment
  • Experience with developing continuous/rapid release engineering (CI/CD)
  • Experience implementing secure and highly available distributed systems/microservices
  • Experience implementing automated deployment tools and techniques
  • Experience with containers, microservice architectures and orchestration frameworks like Kubernetes
  • Experience in supporting, maintaining and monitoring of DevOps related environments
  • Experience in managing Linux & Windows Infrastructure
  • Strong knowledge in relational, non-relational, and time-series data stores (MS-SQL/PostgreSQL/MySQL) implementation and Administration
  • Knowledge of two or more of the following languages: C#, YAML, PowerShell, Terraform, JavaScript
  • Experience with infrastructure as code & utilising Terraform an advantage
  • Ability & desire to research new tools, technologies and best practices
  • Advanced ability to craft clear and concise documentation
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Interpersonal and communication skills

About RapidDeploy 

  • Raised Series A financing from GreatPoint Ventures, Samsung NEXT & Tao Capital 
  • Strong revenue growth (20x+ in last 12 months) & huge recent customer wins (e.g., State of California) 
  • Fast-growing, passionate, mission-driven team – we care about saving lives through technology! 
  • Offices in Austin, TX and Cape Town, South Africa 
  • Medical, dental, and vision insurance options, with benefits that kick in on your first day! Benefits are highly subsidized by RapidDeploy Inc.  
  • In addition to 8 observed holidays, RapidDeploy employees receive 20 days of PTO and unlimited sick leave. 

RapidDeploy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status 

Notice: RapidDeploy’s hiring policy prohibits hiring from existing or prospective customers.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Microsoft SQL ServerDatabases


RapidDeploy has a new HQ! Located downtown on 7th and Brazos, we are neighbors with Austin's most infamous attractions.

An Insider's view of RapidDeploy

What’s the vibe like in the office?

The vibe in the office is very easy-going. We have snacks, a ping-pong and pool table, and an open-door policy for collaboration.


Marketing Manager

What makes someone successful on your team?

Success on our team is all about how well you collaborate to solve problems. Although each team member has individual responsibilities, architecture, design, code reviews, and troubleshooting tasks are shared among the team. This takes concise, effective communication delivered in a manner that makes everyone feel like a valued contributor.


Engineering Manager

What is your vision for the company?

We are building an ecosystem to enable every part of the public safety workflow, from 9-1-1 to disaster response, to improve situational awareness of first responders and reduce response time. We believe that every public safety agency, regardless of size, geography or budget, should have access to cutting edge, life-saving technology.


Co-Founder & CEO

What are RapidDeploy Perks + Benefits

Friends Outside of Work
Eat Lunch Together
Open Door Policy
Team Owned Deliverables
Group Brainstorming Sessions
Open Office Floor Plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Acme's health insurance policy covers up to 75% of out of pocket expenses.
Life Insurance
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Acme Co. also provides 4 weeks of leave for the secondary caretaker.
Return-to-Work Program Post Parental Leave
Company Sponsored Family Events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
RapidDeploy covers the cost of parking for all employees, as well as offers Transportation Spending Accounts.
Company Outings
Acme Co. hosts company outings Monthly.
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted Once per month.
We offer employees Free on-site garage parking.
Pet Friendly
Acme Co.'s pet policy is dog friendly daily.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and Learns
Acme Co. hosts lunch and learn meetings weekly.
Cross Functional Training Encouraged
Promote from Within
Online Course Subscriptions Available
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