The Director, Cloud Computing/Infrastructure Operations is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment. The Manager, Infrastructure Operations will be responsible for Cloud Infrastructure, Cloud TechOps, and Cloud Networking.

YOUR RESPONSIBILITIES

• Manage Azure Infrastructure team and act as point person for initiatives across the organization by managing and hiring the Cloud Engineering team, building roadmaps and setting priority, managing work and tickets to facilitate Team success, evaluating spend in Azure and report to leadership weekly, assist team members in removing roadblocks as the come up, and periodically providing senior management with an overview of performance and initiatives
• Set Azure architectural standard for our environment moving forward, design automation for Azure infrastructure (Infrastructure as Code), work closely with our technology partners to design best in class Azure system implementations, ensure adherence to our SOC2 compliance
• Work closely with our Lead Network Engineer to deliver great system performance for our users
• Manage and support Barracuda firewall
• Build, administer and maintain Windows Server environment
• Maintain and support Tableau environment and SAS server environment
• Manage and support Fax solution, WVD environments, and SFTP environment
• Manage Jira ticket system for team and run Agile ceremonies and establish and maintain documentation for our Azure environment
• Manage projects and gathering requirements for team

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent experience required
• Three (3) or more years of experience managing a team of Cloud Systems Engineers required
• Eight (8) or more years’ experience providing technical/security support to end users required
• Five (5) years’ experience with Azure or Azure Solutions Architect Certification required
• Five (5) years’ experience with Windows Server management and support required
• Experience with PowerShell scripting
• Good understanding of ARM Templates and/or Terraform
• Demonstrated ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activities

PROFESSIONAL COMPETENCIES

• Ability to manage team members to help resolve issues
• Strong mentoring abilities
• Creative thinker and passionate about innovating and pushing the engineering teams forward
• Team player and an adept problem solver
• Strong knowledge in MS Tech Stack

ABOUT US

At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.

We’re Making Healthcare Right. Together. 

We've won some fun awards like: Great Places to Work, Modern Healthcare, Forbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!

As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

BRIGHT ON!