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Jr Software Engineer - Java

| Austin

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're helping to build a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear.

We're headquartered in Denver, Colorado, and we have offices and employees around the globe. And we serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It should be one of your greatest competitive advantages.

We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's build on digital freedom. They come to cultivate it.

Ping Identity is looking for a Software Engineer to join their Product Development team to focus on sustaining engineering development efforts. Must have Java experience. Come be part of something extraordinary. 

As a Software Engineer you will work with and across all functional areas of the company to reproduce and resolve customer issues and achieve high levels of customer satisfaction. The right candidate will be an empowered self-starter able to work in a fast pace environment. The position will have the responsibility to work with customer support and development to reproduce and resolve technical and other issues. This position will work within guidance provided by other team members and managers of the group and manage relations between Customer Support, Development and QA organizations to achieve timely resolution and high level of customer satisfaction.

Job Functions:

  • Active participant in the customer escalations, bug-triaging and reproductions, work with customer support organization to provide escalation help on wide variety of technical issues inclusive of ability to troubleshoot, duplicate, and workaround problems to achieve high levels of customer satisfaction and success
  • Design, code and test for customer reported bug fixes as well as new functionality
  • Review functional specs and design documents
  • Support and maintain developed code through system test and customer deployments
  • Implement automated unit and integration tests
  • Participate in peer code reviews and product feature reviews
  • Maintain status of assigned issues in Ping's issue tracker
  • Become a product expert in key areas to facilitate higher quality development efforts

Essential Qualifications:

  • Proficient Java coding skills
  • Proficient in Unix-based environments
  • Experience debugging problems in a distributed system
  • Problem-solving skills
  • 1 - 3 years of experience - this is more of a JUNIOR position; recent graduates welcome

Desired Qualifications:

  • Experience with multi-threaded programming in Java
  • Full-stack Java development experience
  • Experience with AuthZ/AuthN standards such as OAuth (1 or 2), OpenID Connect
  • Experience using JSON or XML technologies
  • Database knowledge is a plus
  • Internship experience is a plus

Education Requirements:

  • Bachelors Degree in Computer Science or equivalent experience
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • SalesforceCRM
    • MarketoLead Gen

Location

13809 Research Boulevard, Austin, TX 78750

What are Ping Identity Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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