Mid-Level QA Engineer/Tester

| Austin
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Come work with us!

About the Role

Smarter Sorting is looking for a QA Engineer to take ownership of quality assurance testing for our suite of software and hardware products. This person will apply past experience in scaling QA for a growing client base, understand the right types of automation that improve results while reducing effort, and have the technical chops required to assist in the debugging of escalated issues reported to our support team by end users. We’re looking for a player/coach type who is comfortable as an individual contributor but also able to grow and lead a team as this department continues to evolve.


What You'll Be Doing:
  • Work with the QA team to ensure product quality
  • Work closely with the Product, Technology, and Support teams to launch new features, minimize issues impacting users, and efficiently triage and resolve bugs that make it to production.
  • Expand and execute on the current regression library, favoring automation when practical.
  • Champion ongoing improvement of QA processes and best practices that lead to better customer experiences.
  • Assist in triaging escalated customer issues from our support team as needed

Your Experience + Skills:
  • 3+ years of experience as a Quality Assurance Engineer
  • 3+ years of experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies and other
  • 3+ years of experience with software QA tools and processes
  • 2+ years of experience with automation testing
  • A sense of ownership and pride in your performance and its impact on the company's success
  • Critical thinker and problem-solving skills
  • Team player with great interpersonal and communication skills
  • Good soft skills

Your 1st month: 

  • Learn our products and our processes. Get familiar with our ticket management tool and sprint methodology and release process.

Your first 3 months: 

  • Maintain a current suite of regression and acceptance tests and expand test coverage for our main products.
  • Serve as a valuable middle layer between the frontlines and our technical leads in triaging escalated support issues of a more technical nature.

Your first 6 months:

  • Introduce more automation into our testing, as well as canned realistic data sets in lower environments. 
  • Get involved in all company products.

If this sounds like you, apply now!


Your Benefits & Perks

Competitive Compensation Packages

401k program

Medical, dental & vision insurance 

Short-term disability insurance

Generous Parental Leave

Unlimited Paid Time Off

Continuing Education Sponsorship

Bi-Annual All-Hands, Volunteering & Special Events (with baby goats in attendance)

Unlimited snacks & drinks


Why Us?

You choose us not only because this is the role you’ve been waiting for, but also because we are a purpose-driven company committed to our mission. You’ll be joining a group of machine learning experts, successful serial entrepreneurs, data scientists, sustainability experts, recovering consultants and national account program managers whose passion for data-driven sustainability drives us. You choose us because our values resonate with you. At Smarter Sorting this means: We do what it takes. We begin from a position of curiosity. We are driven to become experts. We are real. We have grit. You share our belief that a healthy culture is key to the company’s success and more importantly our employees’ happiness. 

Better decisions. Better data. Greener planet. All made possible by the best people. Come join our team!

At Smarter Sorting, we understand that a workforce that includes a robust mix of genders, ages, ethnicities, religions and socioeconomic backgrounds is more likely to reflect a variety of perspectives and thought patterns - leading to more innovation, brainstorming, problem-solving and strategizing. That is why we are committed to building a diverse and inclusive environment and strongly encourage candidates from historically underrepresented groups to apply.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Vue.jsFrameworks
    • Google CloudFrameworks
    • IonicFrameworks
    • SinatraFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • DockerDatabases
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • WrikeManagement
    • MailChimpEmail

Location

We are in the heart of East Austin right next door to Sawer, Central Machine Works and all the best food.

An Insider's view of Smarter Sorting

What's something quirky about your company?

We always have baby goats, bunnies and chickens attend all of our company events because they've been scientifically proven to sharpen business acumen and bolster synergy.

Jared Robertson

Software Engineer

What's the biggest problem your team is solving?

My team is working to develop a product that will bring back of store technology into the 21st century. We are helping clients better manage all of their back of store processes by providing tools that work for them instead of tools that they have to work with. It's fun to be a part of a team that is building out a revolutionary product!

Maya Lozada

Product Manager

What does career growth look like on your team?

Smarter Sorting is extremely supportive of our career growth. One of our values is 'We will become experts.' This year, Smarter Sorting sponsored my professional HR certification exam fees and a class at UT. Our company is always willing to support continuing education.

Valerie Lara

Director of HR & Recruiting

What is your vision for the company?

My vision for Smarter Sorting is to revolutionize the industry with smart technology. I truly want to maximize the salvation of unsold or unwanted items and force people to second guess the word “waste.” Internally, I want to create a culture where genuine, talented people can learn and grow.

Katy

VP of Customer Success

How do your team's ideas influence the company's direction?

At our fast-paced startup, idealistic ideation, sales, & product development are largely one in the same process. It has been gratifying to see ideas and observations communicated in 1:1's or team meetings turn into Smarter Sorting products. Now, these products have been implemented across many of the US's largest companies!

Scott

VP of Strategy and Sustainability

What are Smarter Sorting Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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