DISCO is a legal tech software company. Our objective is to own the legal tech market and become the leader in legal as Salesforce has done in the sales technology space. Given the massive growth of data over the last 20 years, poorly built legal technology products have severely decreased lawyers' ability to practice the law.  

Our fundamental mission includes building a unified technology platform for the practice of law, composed of 7+ products released over the next 10 years. Great technology can solve problems of scale in data, in law, and in business operations that have distracted lawyers from doing what they went to law school to do. DISCO is fixing the law by automating the parts of the practice that can be automated so that great lawyers can focus on tasks that really do require human legal judgment.

To date, we have substantially disrupted the legal tech market with a lawyer inspired consumer-grade interface and a cloud-enabled technology platform that offers unprecedented performance and cost savings. Thoughtful product planning and product design are core tenets in our “product first” business strategy and culture. 

Your Impact

Great products need great architecture. This team is focused on providing engineering leverage so that we can scale the business. We build tools, libraries, and distributed systems that enable DISCO developers to be efficient and consistent. As Director of the DevOps and SRE within our Shared Services platform team, you’ll lead the architecture and development of tooling and systems to support availability, disaster recovery, automated deployment, security, and observability, including distributed tracing, logging, monitoring, and alerting. These systems will be used by all engineering teams throughout the DISCO Product Delivery group. 

We are hiring people that approach design from a systems perspective and aspire to craft their systems well. A great candidate can drive real customer value while pursuing architecture quality in availability, scalability, interoperability, modifiability, performance, security, and testability.

What You’ll Do

• Lead the DevOps and SRE team, including security and observability.
• Drive technology and solutions that focus on high availability, disaster recovery, automated deployment, security, and observability.
• Work with engineering teams throughout the DISCO Product group to identity developer friction that slows engineering velocity and collaboratively design solutions that realize platform-wide efficiencies.
• Work with other engineering leaders to provide dashboarding solutions for reporting and analyzing systems.
• Work with engineers to diagnose and gain insight into platform reliability and performance issues.
• Write documentation and training materials for effective site reliability, deployment, system security, and platform observability.

Who You Are

• 10+ years of relevant experience. 
• Able to design and communicate external and internal architectural perspectives of well-encapsulated systems (e.g. Service Oriented Architecture, Docker-based Services, micro-services) using patterns and tools such as Architecture/Design Patterns and Sequence Diagrams.
• Prior experience dealing with high volume distributed technical architectures with a high cost of failure, i.e. focus on reliability and availability
• Experienced with telemetry tooling and observability systems such as: Jaegar, Prometheus, OpenTracing, OpenTelemetry, DataDog, NewRelic, Lightstep, Grafana.
• Experienced with some amount of ‘Big Data’ technologies such as: ElasticSearch, NoSql Stores, Kafka, Columnar Databases, DataFlow or Pipeline Systems, Graph DataStores.
• Experience with leveraging common infrastructure services like Enterprise Message Bus, Configuration Services, Toggles, Logging Systems, Telemetry for Observability (e.g. OpenTelemetry).
• Experienced with design, implementation, and operation of data-intensive, distributed systems. (The book, Designing Data-Intensive Applications, is a good reference)
• Embraces the discipline of Site Reliability Engineering.
• Experienced using Continuous Integration and Continuous Deployment (CI/CD) with an emphasis on automation tools like Terraform, Jenkins, CodePipeline.
• Experienced in API / Data Model Design and Implementation, including how to scale out, make highly available, or map to storage systems.
• Experienced with multiple software stacks, have opinions and preferences, and not “married to” a specific stack.
• Experienced with AWS architecture or similar cloud providers, Azure, GCP
• Familiar with serverless architecture such as Lambda and container architectures such as Kubernetes and ECS 
• Experience identifying, selecting, and extending 3rd party components (Commercial or Open Source) that provide operational leverage but do not constrain product and engineering creativity.
• Possess the ability to rationalize all activities from a business bottomline point of view.
• Prior experience leading teams of 5 or more

Even Better If You Have…

• Experience designing, modifying, and operating multi-tenant systems.
• An understanding of how to design from a security perspective.
• Experience using feature or release toggles as a code branching strategy.

DISCO’s Technology Stack

Cloud Provider - AWS: EC2, Lambda, Aurora, Redshift, DynamoDB, ECS, SQS, SNS, Kinesis, S3, CloudFront, CloudFormation, SageMaker, KMS, CodePipeline, etc.

Visibility: ELK Stack for logging, Datadog, New Relic, Sentry.io.

DSL-based Search: multiple large scale Elasticsearch Clusters searched using our Disco Query Language (DQL).

Event Bus: Kafka and Schema Registry.

3rd Party Vendors: Redis, Auth0 for Cloud Identity Federation (SSO, SAML, etc)

AI: MinHash, FastText, Word2Vec, Convolution Neural Nets, Algorithmia (Lambda with GPUs) for training, PyTorch, Recurrent Neural Networks, Latent Dirichlet Allocation for Topic Modeling, etc.

Deployment: Terraform, Docker (via ECS), Consul for: App Config, Service Discovery, Shared Secrets.

Programming Languages: Python, JavaScript, C#/.NET, Java/Kotlin.

Transport Mechanisms: Protobuf, Avro, HTTP Rest/JSON.

CI/CD: Jenkins, CodePipeline, GitHub, Artifactory.

Why Join DISCO’s Product Delivery Team

We intend to build a multi-billion dollar business and think you should come along for the ride because: 

• We were the first movers to a cloud-based platform that has caused mass disruption within our market.
• Our CEO is a true market visionary. He graduated with a computer science degree at the age of 15 and followed with a JD from Harvard Law School at the age of 19. His unparalleled insights into the fundamental issues in legal and the potential of technology and artificial intelligence to change our market at its core provide the guiding light for DISCO’s long-term strategy.
• We believe that product delivery professionals including product managers, product designers and engineers differ from one another by at least a factor of 10. At DISCO, we only hire the top 1%, pay them well, and with equity, everyone has effectively been getting a raise each and every day. Given our product first mindset, product professionals are very much stars of the show. Our logo, the circle and square, represents the best lawyers and the best product professionals in the world.
• We measure product delivery velocity by dollars of revenue per line of code, vs simply lines of code. This drives a very thoughtful and deliberate product design and development process that ensures we’re going to make money when we ship products. We hire many more product managers and designers per engineer than most companies to ensure that our engineers have a disambiguated product intent when they are building.
• As a rule, we don’t commit to external product delivery dates as we believe that unnecessarily constrains our creativity from both a product and technology point of view.
• At DISCO respect isn’t earned at DISCO it is assumed. Good humans inherently treat everyone respectfully. This is a very important concept at DISCO.
• Given the high caliber of talent, the cutting-edge cloud-based technology stack, and thoughtful and novel product and design approach, you’ll find yourself learning at a rate you’ve not likely experienced in your career. Given that we only hire professionals that are passionate about their craft, you’ll truly enjoy building a great software product and get in the best “career shape” of your life.
• Over the next 4 years, we’ll be growing our product delivery organization. There will be incredible growth opportunities along the way.
• We use the “2 Pizza Team” organization design where small autonomous teams own a piece of a product or platform and ship software at rates comparable to a very lean and scrappy startup. We achieve consistency across these teams in the areas of design, product-wide use cases and technical concerns through a strategically focused set of overlay functions.
• Finally, while we’re an incredibly fast-growing organization, as a rule, we do not work crazy long hours. We believe in continuous product delivery, continuous product planning and design, continuous regular sleep schedules, continuous regular vacation, and continuous fun if you’re passionate about your craft.

If you want to win while getting better than you’ve ever been, come to DISCO.