About Main Street Hub:

Main Street Hub is the voice of more local businesses than any other company. Utilizing its proprietary technology, the company offers a unique “do-it-for-you” marketing platform that integrates social media, customer reviews, web, and email marketing to help local businesses get more customers and keep them coming back, while saving them valuable time. Their team of dedicated, bright, positive people from all backgrounds is on a mission to create thriving local economies and help merchants and customers discover community.

Backed by leading investors, Main Street Hub was founded in 2010 and has grown to a team of over 700 colleagues with offices in both Austin, Texas and New York. Main Street Hub provides an essential service for local businesses and has been named one of the fastest growing private companies in the U.S. by Inc. Magazine, the fastest growing startup in Austin by the Austin Business Journal, and a Top Workplace by the Austin American-Statesman. Main Street Hub currently has more than 10,000 local business customers and has published more than 8 million messages across the web.

Our mission is to create thriving local economies. Through technology, creativity, and service, we provide great local businesses across the country with a do-it-for-you solution that helps them drive results, at a price that works for them.

For more information on our culture, check out https://blog.mainstreethub.com/why-our-values-matter.

Job Responsibilities:

As a Senior Salesforce Administrator you will be part of our Sales Data Enablement team in our Engineering organization. Here you will be responsible for everything from system administration for our roughly 450 users to developing improved workflows, object models, and configurations to support the business as it grows and evolves. This role will collaborate with business users, internal stakeholders, and development teams to meet the needs of the business. Candidates must have strong communication skills and thrive in a team-oriented environment.

Responsibilities include, but are not limited to:

• Configure and maintain the Salesforce instance, including but not limited to: creating and modifying Users, Fields, Validation Rules, Workflows, Automated Alerts, Field Updates, Page Layouts, Data Integrity standards and practices and Security functionality
• Create Reports and Dashboards that appropriately represent complex merges and joins of the instance’s data with a care for scalability and longevity
• Maintain all internal documentation regarding how the Salesforce Org is constructed
• Handle all inbound User requests and respond to them in a brisk and appropriate fashion
• Work with a cross-functional team of product managers, analysts, strategists and developers to provide the most pertinent solutions to our business requirements

Qualifications:

• 5+ years of proven Salesforce.com experience in an Administrative and/or Development capacity
• Broad understanding of CRM Best Practices
• Proven ability to assess an existing Salesforce instance and recommend then implement ways to improve the overall scalability and reliability of the system and data model
• Understanding of relational databases and how to optimize Salesforce data for future reporting needs
• Experience migrating a large Salesforce instance over to Salesforce Lightning
• Experience gathering requirements and building custom Salesforce applications
• Ability to prioritize across several stakeholders to focus on what is highest value to the business overall
• Great communicator and team player
• Advanced Salesforce Admin Certification
• Some APEX and Visualforce experience
• Marketo experience a plus
• Agile experience a plus

Benefits:

• Mission-driven, values-based culture.
• Competitive pay and eligibility for stock options.
• 15 days paid time off, plus 8 company holidays.
• 100% paid medical, dental, and vision.
• Paid parental leave.
• 401(k).
• Fun, casual, urban office environment.
• Professional development and experience, including opportunities to grow your career, working for one of most ambitious companies in Austin.