Senior Solutions Architect
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Job Description
As a Sr. Solutions Architect, you will work directly with clients and client's project champions to deliver best-in-class solutions utilizing the Atlassian product suite and ancillary products:
- Manage and develop client relationships
- Manage and deliver multiple projects
- Identify and leverage technologies, frameworks and best practices to apply appropriately given the client's goals, industry, customer values, etc
- Lead in client requirements gathering, process analysis, deployment and user acceptance testing
- Design, develop, and modify product add-ons and plug-ins based on functional and system requirements
- Provide documented guidance and recommendations proactively by consistently leveraging experience and judgement to identify potential blockers
- Manage scope, project deliverables, assignments and billing ensuring all client deliverables and expectations are met and exceeded
- Deploy and manage complex Atlassian and ancillary product implementations onto staging and production environments
- Lead and manage the configuration and testing of product implementations
- Identify and clear technical and other blockers for team members
- Work independently on medium to large projects and assignments, taking the leadership and project management role
- Some travel necessary to assist remote clients; most work completed remotely
Requirements
- University degree in Computer Science, Computer Information Systems, Management Information Systems or equivalent
- Over seven experience with software development, technology management and delivery, Business and IT operations
- Proven experience building and delivering n-tier solutions
- Prior experience developing software in small and large team environments
- Process design and management expertise; SixSigma or related coursework and certification a plus
- An strong understanding of relational databases
- Working knowledge of software version control systems such as Git, Subversion, and/or Mecurial
- Expert-level knowledge in Agile Development Principles and Team Software Development; Scrum Master a plus
- Expert-level knowledge in test case development and test management
- Clear breadth and knowledge across various technologies with a clear depth in a handful of areas
- Experience and practical application of ITSM best practices such as ITIL in areas of service transition and operations (release management, validation testing, incident management, change management, service desk)
- ITIL certifications a plus
- Experience with Linux OS Administration a plus
Other Competencies
- Ethics and Values – Adheres to a set of core values and beliefs during good times and bad, acts in line with those values. Practice what you preach.
- Integrity and Trust – Is widely trusted and is viewed as direct and truthful.
- Problem Solving – Solves difficult problems logically and with effective solutions.
- Self-Development – Is personally committed and actively works to continuously improve himself/herself.
- Humor – Has a positive and constructive sense of humor, is appropriately funny and can use humor to ease tension.
- Discretion - Has the ability to respect sensitive information.
- Intellectual Drive – Bright and intelligent, deals with concepts and complexity with ease.
- Composure – Remains cool under pressure, does not become defensive or irritated when times are tough.
- Drive for Results – Can be counted on to exceed goals and steadfastly pushes self and others for results.
- Fast Learner – Learns skills quickly with facing new problems, a relentless and versatile learner, open to change, and analyzes both success and failure for clue to improvement.
- Decision Quality – Makes good decisions based on a mixture of analysis, wisdom, experience and judgment.
- Perseverance – Pursues everything with energy, drive, and a need to finish.
- Creative – Finds solutions and new and unique ideas, easily makes connections and tends to be seen as value-adding in brainstorming sessions.
- Proactive – Thinks ahead and prevents potential issues and problems. Routinely takes initiative and is adept at influencing decision makers to stave off potential pitfalls.
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