Software Engineer at Q2

| Austin | Remote
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Q2’s Software Engineer – Premier Services will help Q2’s Cloud Lending customers achieve success on our powerful cloud-based lending platform. As part of our Continuous Delivery Premier Services team, you will help Q2 Cloud Lending customers on their journey to success.   You will help perform detailed design of technical solutions and perform all necessary technical activities through the project’s development, testing, and deployment phases. You will solve complex, technical issues for mission critical customers, as they unlock the value of the Cloud Lending platform and help them expand and grow their business. Working with application administrators, ensure adherence to support best practices.  and Professional Services teams, to deliver the best user experience with the Cloud Lending platform.

RESPONSIBILITIES:

 

· Cloud Lending Software Engineers – Premier Services, provide white-glove technical services to customers across our global support geographies, including India (Bangalore), Australia (Sydney), Europe (London), and North America (Austin, TX/San Mateo, CA).

· Serve as the subject matter expert for Cloud Lending’s products, while enabling clients to maximize utilization of the Cloud Lending Product suite, easing product adoption.

· Help customers extend their capabilities on the Cloud Lending Platform through implementation services, leveraging the Salesforce platform.

· Analyze business requirements and develop technical solutions, create test scripts, and implement custom solutions, when necessary to meet customer satisfaction.

· Review customer code and recommend revisions to improve application performance and/or deliver custom code changes to mitigate governor limits and timeout restrictions.

· Be a quality advocate throughout the product life cycle, collaborating with Product, Development, QA and Clients for new releases.

· Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to.

 

 

EXPERIENCE AND KNOWLEDGE:

· Bachelor’s degree with 3 plus years of experience working in Computer Science or related field.

· Java/JavaScript, APEX, Object Oriented Programming, API Framework

· Experience of Salesforce and Force.com technology is a plus

· Experience with Software Development Life Cycle principles and production support.

· Demonstrated ability to manage multiple cases, and work on assigned tasks and meet deliverable timelines consistently

· Strong analytical, problem-solving, and decision-making skills

· Demonstrated ability to work effectively in cross-functional teams

 

PREFERRED:

· Familiarity with JIRA and Confluence

· Experience in the FinTech or Banking Industries like Loan Origination, Servicing.

 

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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