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Staff Site Reliability Engineer

| Austin
Company Description

Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the return on investment from digital by up to 10X. Over 26 of the Fortune 100 companies choose Optimizely to power their global digital experiences. Optimizely’s impressive customer list includes eBay, FOX, IBM, The New York Times and many more global enterprises.

Job Description

Optimizely’s Site Reliability Engineers work on improving the availability, scalability, performance and reliability of our production data platform. Our distributed event processing and compute platform powers the results and analytics for all of our Experimentation and Personalization products. This platform processes billions of events a day and is relied on by many Fortune 100 global businesses. We value observability, monitoring, actionable alerting based on SLOs, blameless postmortems and efficient incident response. We work in both the application and systems worlds, instrumenting key parts of core architecture while supporting developers as they do the same.

How you will make an impact

  • As a member of the Data Infrastructure team your work will directly impact the reliability and performance of all of Optimizely’s products.
  • You will deep dive into gnarly operational issues within software deployments, operating systems, network I/O, and Linux processes.
  • You will also work on projects to move away from operational toil and towards improving fault tolerance, automation and SLO driven priorities.
  • Work closely with distributed systems engineers developing new features and services within our data platform
  • Build and scale new infrastructure to meet demand
  • Document system design and procedures
  • Participate in production on-call rotation
  • Contribute to improvements of infra and application monitoring and alerting
  • Develop and improve disaster recovery procedures and automation
  • Work closely with security engineers to develop and improve network ACLs and tests
  • Engage in service capacity planning and demand forecasting

Qualifications

  • 5+ years running 24/7x365 production environments
  • 5+ years of building infrastructure with automation
  • Experience with Cloud Infrastructure (ideally AWS)
  • Deep understanding of Linux
  • You’ve worked with messaging and data storage systems like Kafka, HBase, Spark, Cassandra or similar.
  • Solid grasp of a modern programming language: Java, Python, Ruby, Go, Rust or similar.
  • Proficiency with configuration management and orchestration tools like puppet, chef, ansible or terraform.
  • Solid understanding of fundamental networking technologies and concepts.
  • Knowledge of best practices related to security, performance, and disaster recovery.
  • Experience with infrastructure monitoring, network design, high availability systems
  • Strong interpersonal communication skills and ability to work well in a diverse, team-focused environment with other Engineers, Product Managers, etc.
  • Minimum BA/BS degree in Computer Science, Engineering, or a related degree

Additional Information

At Optimizely, we embody inclusion and embrace diversity. We believe in work/life balance and bringing our true selves to work. To that end, we offer best-in-class perks and benefits that support our Optinauts along their career journey with us. Read more about our culture at optimizely.com/careers.

Optimizely is an equal opportunity employer and makes employment decisions on the basis of merit. Optimizely prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SAP HANADatabases

Location

Optimizely is located in a trendy, downtown area with plenty of restaurants and bars nearby. Public transportation is easily accessible.

An Insider's view of Optimizely

How would you describe the company’s work-life balance?

Optimizely is also a place where work-life balance is a real thing. Unlimited vacation means that I’m trusted to take time off when I need it. I’ve also been able to work remotely from Tahoe so that I can drive up when there’s less traffic, and from Boston so that I can spend time with my family.

Lauren

Client Engineer

What does your typical day look like?

I joined Optimizely to work on a product I loved using. It was fitting that my first project was fixing a pain point I had experienced as a customer! Not only was it satisfying to deliver a feature that I knew was going to help my colleagues at a previous company, but I was also able to use an awesome cloud native AWS tech stack to deliver it.

Ben

Sr. Software Engineer

What makes someone successful on your team?

Software engineering here isn’t about someone going off on their own with a problem and coming back with a solution. We design solutions as a team of individuals, each bringing their perspective to the table. I’ve found this way of designing has helped me grow as engineer over the years and to deliver the best results possible to our customers.

Nick

Backend Engineer

How do you empower your team to be more creative?

As a leadership team, we are deeply committed to creating a culture based on inclusion, experimentation, innovation, and feeling empowered to take risks. To be successful, we have to be exceptional performers. And to be exceptional performers, we have to have passionate people driving the way.

Erin

Chief People Officer

What are some things you learned at the company?

It inspires a lot of pride knowing that I work on the best in class experimentation product and one that brings real ROI to some of the world's largest global brands . I didn't realize how much I cared about products until I joined Optimizely.

Jess

Senior Software Engineer

What are Optimizely Perks + Benefits

Optimizely Benefits Overview

At Optimizely, we offer a wide array of benefits and perks to help our employees strike just the right balance between work time and personal time. We’re all about optimizing productivity by maximizing joy.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
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