Staff Software Engineer - Site Reliability at Realtor.com (Austin, TX or Remote)

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This positon is open to work remotely in US and Canada

Realtor.com is seeking a Staff Site Reliability Engineer to support our rapidly growing business. You’ll have a pivotal role in designing and implementing performance and test engineering culture, systems, and tools in a fast-paced environment. The key to this role is your proven ability to influence, mentor, and coach engineering teams to build robust and scalable web solutions with an eye for performance.


If you’re keen to contribute to the delivery of high performance, high traffic applications, with built-in scalability and monitoring in the AWS cloud, then read on! Our exciting vision is to transform the real estate industry in supporting people to ‘love where they live’! We provide real estate professionals with the content, tools, and data intelligence they need in order to provide unparalleled service to their clients who are making big real estate decisions.


You will touch on all aspects of the product delivery including understanding acceptance criteria, designing the application, writing/testing/deploying code, and monitoring the system.  You will be able to make an impact, leveraging your highly developed collaboration abilities to deliver on broad cross-organization initiatives, producing industry-leading web applications and services.


Challenges you will be pursuing:

  • Expected to be a champion of reliability, performance, and test automation, improving backend and frontend performance and quality metrics.
  • Expected to be a champion of quality on the team and within the organization, and drive the quality mindset with coaching and mentoring.
  • Be a team player: Everything happens within a team; you will have the opportunity to work with domain experts,  product managers and the broader engineering team.
  • Ability to pick up engineering tasks designing, developing, and maintaining product features, at a similar capability to an equivalently leveled software engineer.
  • Develop and lead solutions that are of high quality, scalable, cloud-based, reliable, and reusable.
  • Champion test automation solutions and testing tools across the organization with reporting and alerting in place.
  • Identify performance bottlenecks in the product and platform; work with other engineers to analyze and remediate issues.
  • You will contribute to and lead process improvement initiatives to improve performance.
  • Support over 100 million unique monthly consumer visitors.
  • Manage [email protected] service handling 600M requests a day.

Skills and Experience:

  • Bachelor degree in Computer Science/Engineering or related field or equivalent professional experience.
  • 8+ years experience putting in practice sound software engineering fundamentals (frontend and backend) 
  • Expert knowledge of Linux OS, networking, DNS, and SSL.
  • Knowledge of software performance, security, E2E testing concepts, and DevOps best practices
  • Experience with programming languages and frameworks like JavaScript, React, Node.js or Java
  • Experience with the AWS stack  (EC2, ECS, Lambda, SQS, Kinesis, RDS, MongoDB, DynamoDB, Redis, S3, CloudFront CDN)
  • Experience with API and micro service testing and NoSQL databases, preferably GraphQL or Elasticsearch
  • Extensive experience monitoring, triaging, and mitigating enterprise scale applications including experience optimizing CDN, application, and browser cache layers 
  • Experience with performance testing tools such as K6, Lighthouse, New Relic, WebPageTest, SpeedCurve and SiteSpeed.io
  • Familiarity with BDD/TDD and test automation at the unit, component and system test levels using test automation tools (ex. Cypress, Selenium, Nightwatch, Playwright, Jest, Mocha, Jasmine)
  • Coach, mentor, and guide junior team members to deliver the best solution.
  • Lead in the delivery of key initiatives and enablement of individuals and teams across the organization.
  • Evangelize and coordinate Site Reliability Engineering practices amongst teams and collaborate on product design and execution.
  • You will identify cross-team dependencies, communicate clearly with other teams and seek collaborative solutions.
  • Develop and maintain documentation to benefit teams by capturing and sharing knowledge relevant to product and service reliability including runbooks, knowledge bases, and wikis.
  • Partner with engineering leadership to build data-driven roadmap items to address performance in critical areas.
  • Track record of driving positive change, collaboratively implementing SRE processes that have improved quality metrics

 

About realtor.com

At realtor.com®, we believe that everyone deserves a home of their own. We’re a community of nearly 2,000 employees who work hard to ensure that from the moment someone starts dreaming about a new home, to the moment they walk in the door and beyond, we’re there to lend a helping hand. Every month, over 85 million people trust us with their journey home by visiting our site and mobile apps, and we’d love to have you join our team to help.


We’ve got great offices in the U.S. and Canada with lots of sweet jobs to choose from, so we’re hoping you’ll join us on our journey to make buying, selling, renting, and living in homes easier and more rewarding for everyone.  


Let’s make a difference, together. For Real.

#LI-DW1
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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • FlaskFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • GITDatabases
    • AWSDatabases

Location

Cool downtown office nestled in the bars and restaurants of East 6th Street

An Insider's view of Realtor.com

How does your team reward individual success?

We reward success through recognition and appreciation. We often celebrate wins loudly and with fun events. It's one of the best parts of our culture!

Fluker

Consumer Experience Manager

What projects are you most excited about?

I'm most excited about how we're scaling our outreach to consumers which allows us to help more people every day. Not only that, but I love the pace we have in testing new consumer experiences!

Diane

Senior Product Manager

How has your career grown since starting at the company?

I’ve been with Realtor.com for exactly one year and I’ve grown a great deal. I’ve expanded my literacy from AWS to Python to React Native and been mentored all along the way.

Yufeng

Senior Software Engineer

How do your team's ideas influence the company's direction?

With 100 million unique users to Realtor.com a month, we play a leading role in the world's largest real estate network, sitting uniquely in this position of big data, while still being a mid-sized company that is able to democratize the information throughout the business. It’s an incredible position to be in.

Anne

Vice President, Product Management

What unique initiatives do you have that encourage innovation?

Our consumer success model is best in class, yet we continuously strive to build even better services and products for for the Realtor.com consumer.

James

Senior Training Manager

What are Realtor.com Perks + Benefits

Realtor.com Benefits Overview

At Realtor.com we fully embrace the value of having an inclusive culture where people can be their whole selves and do their best work. Having healthy and happy employees is extremely important, which is why we offer all of our employees more than just great basic health coverage. We strive for a culture where everyone feels fully "at home."

Culture
Volunteer in local community
We love our neighbors and think it important to give back to those in need. Our employees come together to volunteer and donate to local and national causes near and dear to their hearts.
Partners with Nonprofits
From our volunteer work with Habitat for Humanity to our employee charitable gift matching per employee, our commitment to our communities is unwavering.
Friends outside of work
Eat lunch together
Intracompany committees
Realtor.com has an Employee Engagement and Culture volunteer committee who come together regularly to plan events, programs and celebrations, from holidays to sports to philanthropy, and more.
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Mandatory company-wide training on Inclusive leadership and inclusive culture.
Diversity manifesto
Diversity Employee Resource Groups
Our Employee Resource Groups invite our employees as they bring their whole, authentic selves to work and engage with one another in taking action to build a more diverse and inclusive work space.
Hiring Practices that Promote Diversity
Unbiased candidate sourcing, diverse candidate pools and removal of referral source data in support of unbiased candidate selection is our approach.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Realtor.com offers both short term and long term disability programs upon your date of hire at no cost to you.
Dental Benefits
Realtor.com® offers two dental plans through Aetna. The Aetna Dental PPO allows flexibility to see in and out-of-network providers, while the Aetna Dental DMO is a low-cost, in-network only plan.
Vision Benefits
Vision coverage is available through the Aetna Vision Preferred plan. It offers coverage for a variety of services both in and out-of-network.
Health Insurance Benefits
For the 2021 plan year, there is a choice of four medical plans offered through Aetna and Kaiser.
Life Insurance
Realtor.com® provides life insurance coverage for both Basic Life and Accidental Death and Dismemberment for all eligible employees.
Pet Insurance
Coverage is available for accidents, illnesses and preventive care.
Wellness Programs
Employees can access unlimited, on-demand, and personalized streaming videos on the topics of exercise, mindfulness, nutrition, sleep, and financial well-being.
Onsite Gym
Mental Health Benefits
News Corp and realtor.com provide a variety of choices for serving and supporting your emotional wellbeing needs.
Retirement & Stock Options Benefits
401(K)
At realtor.com®, there are two retirement saving accounts available; the Traditional 401(k) and the Roth 401(k). You may choose to contribute to either plan to participate in the employer matching.
401(K) Matching
The News Corp 401(k) Savings Plan provides a matching program of 100% of the first 1% and 50% of the next 5% to help you make the most of your money.
Performance Bonus
Match charitable contributions
Realtor.com offers charitable gift matching of up to $500 per employee annually.
Child Care & Parental Leave Benefits
Child Care Benefits
A dependent care FSA reimburses you for eligible child and adult care expenses such as day care, before/after school care, nursery school, preschool, and summer day camp.
Generous Parental Leave
Paid Parental Leave to include bonding, adoption, & surrogacy (20 weeks for primary caregivers and 4 weeks for secondary caregivers)
Flexible Work Schedule
Austin Tech Center employees have flexible start and end times.
Family Medical Leave
There may come a time when you need to begin a leave of absence to cover needs such as disability, caregiver leave, Family Member Leave Act (FMLA). MetLife will be your main point of contact.
Company sponsored family events
Annual events including friends and family members are a company highlight.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Pop-a-shot is an Austin favorite. All net!
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Realtor.com reimburses up to $5,000 annually, for graded courses/degree programs from accredited institutes. We also offer 50% reimbursement up to $2500 per year for job skill programs/certifications.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our HomeGrown Mentoring Program is available for all full time employees.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

When we show up to work each day, regardless of title or tenure, we all want to be heard, be valued, and know that our contributions matter.

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