Technical Lead - Sr. Staff Software Engineer (Austin, TX or Remote)

| Austin | Remote | Hybrid
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Favor’s mission is ‘Anything Delivered’. Our engineers make high-touch logistics happen. The Favor technology platform is the engine behind the business enabling millions of Favors. Our technology efficiently manages the real-time assignment of Runners to Favors, facilitates communication between customers, Runners, and support, keeps thousands of customer and Runner mobile applications in sync, and more. 

Do you get a thrill when you make an impact on hundreds of thousands of users? Do you want to work for a purpose and value driven company in a high growth environment? Our engineers create the tools and applications necessary to connect our customers, Runners, merchants, and support teams. You will work closely with our product and operations teams to understand customer needs, build simple solutions to complex problems, and deliver delightful experiences to all our users. 

At Favor, we are committed to building a world class team that shares a passion for modern, clean code and products that make a difference. We need engineers like you to help us achieve our mission of ‘Anything Delivered’. As a Senior Staff Tech Lead at Favor you will be responsible for all phases of development, testing, and deployment of our applications.

What you'll do:

  • Responsible for defining solution architecture to include evaluation, selection and integration of necessary technical components that realize the defined functional, non-functional and security requirements. 
  • Act as the technical point of contact for your given pillar of Favor Engineering. 
  • Collaborate with other technical leads and engineers across all disciplines to design unified cross-squad solutions and help manage the technical debt roadmap. 
  • Work with product partners across multiple squads to understand and solve complex business problems, by presenting various solutions and technical concepts in a comprehensible manner and then be able to break them down into manageable iterations for a smooth product flow.
  • Get hands-on coding with a strong emphasis on prototypes, proof of concepts and technical spikes. Lead and participate in troubleshooting application incidents, resolving deployment issues, integration failures, ability to mine the logs, coordinate cross functional triage and provide long term implementation guidance.
  • Eliminate barriers to scale through technology and process and providing building blocks of first-class applications and distributed services. 
  • Understand company and squad goals, and develop technical solutions, vision, and strategy to advance the company's priorities. 
  • Challenge the status quo and bring your experiences to look at things differently and Identify new technologies, strategies and processes that can help provide business value.
  • Define and contribute to standards that improve developer workflows, recommend best practices, and help mentor junior engineers on the team to grow their technical expertise.
  • Be an advocate for devops solutions, automation and maintaining our CI/CD pipelines.

Skills you have:

  • Experience or familiarity with one or more of the following technologies: Java, Kotlin, Scala, PHP, Python, Node.js, C#, MySQL, Postgres, DynamoDB, DocumentDB/MongoDB, Kafka, Docker, Kubernetes, Terraform, AWS, Elasticsearch. 
  • Appreciates simple design. 
  • Has experience defining and evangelizing technical solutions and strategies
  • Loves to write clean, well-tested code - test first or TDD approaches a plus. 
  • Enjoys working with other engineers in a collaborative and iterative environment. 
  • Has experience in a high-growth startup. 
  • Communicates well with technical and non-technical stakeholders. 
  • A true full stack engineer who owns every part of engineering including: design, development, deployment, debugging, monitoring and support.

Who you are:

  • A related degree or comparable formal training, certification, or work experience. 
  • 10+ years of software engineering experience. 
  • Ability to get hands on and write clean, well structured code but also be able take a step back to focus on product strategy and execution. 
  • Ability to lead larger initiatives working with the product, design, and engineering teams. 
  • Strong understanding of all aspects of software engineering including test automation techniques, data engineering, security and devops. 
  • Ability to gather and define software requirements considering multiple patterns and strategies to build efficient solutions. 
  • Knowledge of how different parts of a system architecture will work together and can diagnose issues within the system. 
  • Ability to communicate difficult technical concepts in precise, concise, and unambiguous terms. 
  • Ability to interact with Vendors, external Partners, Suppliers to evaluate tooling, products and integration solutions meeting technical and security standards.

Life at Favor:

Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in Favor delivery fee credit and H-E-B discounts!

Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.

Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.

Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), quarterly company-wide events, weekly happy hours, and regular connection opportunities.

Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer.


Flexible work options:

Favor supports an in-person, hybrid, or fully-remote work environment (depending on the job role) from select states across the U.S.!

At this time, we are not able to support employment in the following states: Arizona, California, Colorado, Connecticut, Illinois, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington. If you are located in one of these states but are open to relocation, we welcome your application!

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Technology we use

  • Engineering
  • Product
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • MySQLDatabases
    • NoSQLDatabases
    • RedshiftDatabases
    • AWS (Amazon Web Services)Services
    • FigmaDesign
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • SlackCollaboration
    • ZoomCollaboration
    • TrelloProject Management

Location

Our HQ, the Eastside Tech Hub, is located in the heart of East Austin with close proximity to downtown and easy access to I-35. In addition to dynamic work areas, our fully customized two-story office space boasts a coffee bar, lounge area, large events space, library, and more!

An Insider's view of Favor

How would you describe the company’s work-life balance?

Favor truly talks the talk and walks the walk when it comes to prioritizing team members’ personal lives, mental health, and work-life balance. Favor creates opportunities for team members to relax, recharge, and focus on mental health and overall wellness.

Amanda Going

Account Executive, Sales

What does your typical day look like?

My typical day differs depending on whether or not I decide to go into the office. I appreciate that I have the flexibility to switch it up and work in the office some days and work from home others based on what makes sense for me. No matter where I’m working, I spend my days coding, collaborating on projects, and connecting with my peers!

Shruthi Krish

Software Engineer II

How does the company support your career growth?

I’ve been lucky enough to pivot my career from Sales to Product Management and even luckier to have been able to do that at Favor. I couldn’t think of a better place to foster the foundation of my career as a PM than among such a unique and caring group of product leaders!

Demi Young

Associate Product Manager

How do you make yourself accessible to the rest of the team?

I’m a HUGE believer in the power of 1:1s, and the importance of keeping a regular check-in on the calendar with my team members. If we are able to have that baseline of consistent, reliable check-ins, I find that my team members are more comfortable reaching out and scheduling additional time with me if they need it.

Kim Klask

Director, Engineering

What makes someone successful on your team?

Favor is a healthy place for an engineer for many reasons, particularly because of the high level of trust and autonomy. There is zero micro-management, zero gate keeping, and big opportunity for high impact. A successful engineer will need to be a self starter, with a high degree of ownership in their work. 

Adam Reidelbach

Software Engineer II

What are Favor Perks + Benefits

Favor Benefits Overview

Favor Benefit Offerings:
-Medical PPO
-Medical HDHP
-Health Savings Account ($600 annual contributions directly from Favor!)
-Medical Flexible Spending Account
-Dental
-Vision
-Short Term & Long Term Disability
-Basic Life Insurance & AD&D
-Voluntary Term Life
-Cancer Supplemental
-Partner Guidance
-Dependent Daycare Savings
-Roth, Pre-Tax & After Tax 401(k) (1.6 match from Favor up to 2.5% of salary)
-Commuter Expense Reimbursement ($150 per month)
-Unlimited PTO
-Partner Stock Plan
-Adoption Assistance
-H-E-B VPP & Perkspot Discounts

Partner Stock Plan:
H-E-B has recently included Favor in this program! In short, this is essentially an internal equity program where the company grants dividends based on company performance. Generally about 3% of an employees salary per year. Employees become eligible for the Partner Stock Plan after one year of employment.

H-E-B VPP & PerkSpot:
Favor team members are eligible day one of employment to receive H-E-B Valued Partner Perks discounts! You can use your card at any H-E-B, H-E-B Plus!, Central Market, Mi Tienda, or Joe V's store to receive 10% off own brand items. Also, Favor team members now have access to Perkspot, a team member discount program! You can find discounts on a wide variety of categories on a national and local level. You can find discounts on all types of things. Honestly, it would be easier to list the discounts that aren't offered!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Hiring Practices that Promote Diversity
Our diversity in hiring efforts focus on hiring candidates using a process that is free from biases for or against any individual or group of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Partner Guidance is a FREE benefit ALL Favor team members (medical-enrolled or not) and family members living in their household can use for help with any of life's concerns.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Favor allows all team members the choice to work remotely.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Catered lunches are provided Tuesday - Thursday at our office at ETH.
Happy Hours
Head on over to the bar at ETH for drinks and good vibes every Thursday for Happy Hour. Cheers!
Parking
Professional Development Benefits
Lunch and learns
Learning Labs are a diverse set of skill building classes and workshops centered around personal and professional development.
Cross functional training encouraged
Promote from within
Mentorship program
To put it simply, the Favor Intern(al)ship program allows team members to develop new skill sets and interact with other teams.
Time allotted for learning
Online course subscriptions available
Customized development tracks

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