ScaleFactor Accounting Manager

ScaleFactor needs a tech-savvy problem solver that loves coaching. Certified rockstars only.

My name is Andrew, I am the Director of Solutions at ScaleFactor, and I am seeking an exceptional Accounting Manager looking for the next chapter in their career and life. I am looking for someone who can manage the monthly accounting cycle for numerous customers while providing solutions and navigating the myriad of needs of startups. We are working to pioneer big change in our industry, and we need people that enjoy venturing into uncharted territory and blazing a trail with innovative solutions. ScaleFactor is a high-growth organization that combines trusted experts with intuitive software to solve business’s accounting and finance needs.

I am seeking an emotionally intelligent, highly energetic, positive individual who has a penchant for teaching and thrives when confronted with obscure issues. You have to absolutely love the challenge of growth and recognize the beauty of the journey. If you leap out of your bed every morning, consider yourself as tenacious, unflappable, and motivated with a sheer grit to be at the top of your game, you may be the be the right fit. If this sounds like it might be for you, please keep reading. If not, not a worry, please do not apply.

Here are 7 core characteristics that describe the exceptional person I am looking for. You must resonate strongly with each characteristic to a be a successful match.

• You have a customer-first mentality and enjoy interacting with people
• We exist because of our customers, and we establish ourselves as trusted partners of the business. Understanding and being able to empathize with the entrepreneur journey is a must, and our customers should be excited about interacting with you.
• Accountability / Review of Work
• The Account Manager provides quality control and is ultimately responsible for deliverables customers receive. A keen eye for small mistakes and attention to detail is a must to ensure the high-quality standards ScaleFactor sets for our customers’ financials.
• Excel in teaching & leadership
• This role is required to teach on two fronts. First, it is an Account Manager’s responsibility to sharpen the technical skills of the Accounting Analysts on their teams. Second, an educational mindset is needed to interact with our customers; they are great at whatever it is they do, and rely on us to help them understand their financials and the KPIs that can be measured to drive the business’s performance.
• Manage customer and team expectations
• Setting clear and realistic expectations is a must; internally and externally. Customer happiness is largely driven by effective communication, and, AMs must be able to enunciate what needs to be done, how it can get done, and on what timeline actions will happen. All with a respectful and cheerful demeanor. The analysts on your team deserve the same.
• Own customer relationships
• You are your customers’ trusted partner. Be invested in their mission and journey as an entrepreneur. While we cannot solve all of the problems their businesses face, we always want to at least point them in a positive direction. Their satisfaction relies on you.
• Financial analysis + Technical accounting skills
• You should be able to skim a P&L and identify trends and point to outliers. It is second nature to analyze a P&L horizontally and top-down. Putting together a pro forma is fun. Complete understanding of the Balance Sheet is a must. You can do inventory accounting, deferred revenue calculations, and manage the equity section in your sleep.
• Problem-solver
• An exceptional Account Manager thinks in terms of solutions. You recognize that anything can be solved and are capable of shedding light on the path forward and steps that need to be taken for your customers and your team.

Qualifications:

• Bachelor’s degree in Accounting required, Master’s degree & CPA preferred
• 3+ years experience in accounting environment; public accounting preferred
• Technological optimist; troubleshooting pro
• Experience with cloud accounting tools including, but not limited to Xero, QBO, Gusto, Bill.com, and Abacus
• Understanding of the accounting life-cycle and all that it entails for startups and growing businesses
• Sound financial statement understanding including knowledge of Generally Accepted Accounting Principles (GAAP)
• Exceptional written and verbal communication skills with customer-facing work experience
• Exceptional resourcefulness and problem-solving abilities

Special Requirements:

• Stand out in the crowd for your ability to be the best at what you do
• Detailed oriented and an expert common sense navigator
• Entrepreneurial spirit with incredible motivation
• Incredible level of attention to detail
• Awesome juggler of tasks and changing priorities
• You enjoy working really hard and fully immersing yourself in your craft
• You naturally get anxious when there is no internet connection
• You understand work hard, play hard and have the wisdom to know how to enable all areas of life
• You are looking for a long-term role and ultimately desire to work together for many years
• You are a competitor at heart

When applying:

1. Your cover letter should tell me why you are such a rockstar, explain your ideal situation, and how your unique skill set will become essential to the team’s success.
2. Submit a one-page resume and exemplify why you are the expert I am looking for.
3. Provide two professional references. At a later stage in the interview process, we will certainly want to talk to people that know you well. Please provide people relevant to this role.