IT Specialist - Intern at Cerity

| Austin
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At Cerity, we’re pushing the boundaries to bring small business owners an innovative approach to workers’ comp insurance. In the modern business world, we’re helping you operate smarter. We are a different kind of company, one that wants to make insurance easy because it should be. Our goal is to make it easy for small business owners to protect their business. We believe small business owners need a simple no-hassle way to buy workers’ comp insurance. Using innovative digital solutions, we created a product that made the process simple while being transparent about what our customers are buying. Our top priority is to provide a product that helps small business owners protect their business when the unexpected happens. At Cerity, we are a team of advisors, educators and partners working to help small business owners save more in the long run. We are going further to help your business move forward.

Description

Immediate hire opportunity. We are seeking a highly motivated individual, a self-starter and team player, with a strong drive for results and continual improvement. This is a part-time, entry-level position designed to develop and grow the right candidate with possible full-time option after 6 months. The IT Specialist's job entails providing support and coordination in the consistent and effective application of policies, procedures, and practices of G Suite products. The position encompasses planning, organizing, and managing administrative activities related to G Suite products and other Information Technology duties. This position requires working in a fast-paced environment with time constraints. A professional and positive image must be consistently displayed by the team member.

Responsibilities:

  • Assist with day-to-day IT administration with focus on G-Suite Apps.
  • Coordinate and assist with tasks related to the IT Department.
  • MacBook device management.
  • Field basic requests from team members and elevate when necessary.
  • General network troubleshooting and maintenance (DHCP, firewall/router, AP, IP troubleshooting).
  • Other Information Technology duties as assigned.

Requirements:

  • B.S. Computer Science and/or 2+ years of experience in a technology setting.
  • System Administrator level knowledge of Linux/Unix or Windows systems (from kernel to shell and beyond, file systems and client-server protocols)
  • Experience with G Suite administration
  • General understanding of one or more Internet technologies: web-tech (HTTP, DNS, TLS), email (SMTP, anti-spam, anti-phishing), networking (routing, TCP/IP), IP telephony (SIP, H323), Identity (AD, LDAP, SSO, OAuth, AuthSub) and HTML5
  • Understanding Databases
  • Outstanding troubleshooting, attention to detail, and communication skills (both verbal and written) in a fast-paced setting
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Location

We're in the heart of downtown, at the corner of 10th and Congress, one block away from the capitol building with easy access to shops & restaurants.
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