Advertising Account Operations Specialist

| Austin

The Advertising Account Operations Specialist will be responsible for providing guidance and proactive support, to our clients throughout the initial stages of their advertising initiatives with Digital Turbine’s Platform.

The goals for the Advertising Account Operations Specialist  positions are to successfully support the entire onboarding process for each advertising campaign’s launch, into growth stages. This position work closely with Account Managers to deliver greater value to our customers looking to grow their investment with digital turbine across multiple products. The Advertising Account Operations Specialist position is responsible for managing creating, analyzing and presenting weekly data driven insights, proactive customer outreach, and the day-to-day tactical tasks their assigned customer base.

The Advertising Account Operations Specialist position offers an opportunity for growth throughout an industry leading company, that provides world-class customer service to top advertisers throughout the world.

Key Responsibilities:

  • Responsible for the initial launch of advertising  campaigns, that includes  trafficking, monitoring, analyzing and         optimizing advertising campaigns with the goal for continued spend
  • Proactively monitor campaign delivery, investigating discrepancies with clients, agencies, and third-party                    platforms
  • Operate the ad-serving system to manage deliver of advertising campaign targets and budget
  • Manage day-to-day servicing needs of clients, including campaign optimizations, daily & weekly reporting, and          follow up with any additional requests
  • Supports Account Managers to drive customer retention, revenue growth, and supports expansion of product            usages.
  • Work cross-functionally to achieve internal initiatives while also meeting partner needs at high volume.
  • Accommodate & communicate quickly & efficiency to support core partner needs for immediate opportunities &        solutions


Required Skills:

  • Bachelor’s Degree in Economics or Data Centric field of study
  • Prior Mobile Measurement Partners (MMPs) or Mobile First Companies or Mobile User Acquisition experience
  • Strong Excel, Microsoft Office and PowerPoint skills
  • Understanding of online advertising and mobile advertising landscape
  • Previous work with using large data sets to craft narratives that influence customer behavior.
  • Ability to build rapport, support and grow client relationships via phone & video conferencing 

Preferred Skills:

  • Curious,  solution driven with high emotional IQ
  • Very strong analytical skills and attention to detail   
  • Comfort and experience with a fast-paced start-up-like environment
  • Outstanding organizational skills and the ability to juggle multiple tasks and relationships


About Digital Turbine, Inc:

At Digital Turbine, we believe there is better way for smartphone users to discover new apps and content. Our Mobile Delivery Platform makes it easier than ever for people to discover new apps frictionlessly, for operators and OEMs to build new revenue streams, and for advertisers to reach users at scale. We are a global mobile technology company that is passionate about delivering the right content to the right person at the right time. Digital Turbine has delivered more than one billion app installs for hundreds of advertisers. More than 22 million smartphone users engage with Digital Turbine's software technology each month across more than 30 global operators and OEMs.

Reasons to Work for Digital Turbine:

  • We’re a leader in an evolving industry – The mobile app business is booming and changing every day, which means that we are always adapting to stay ahead of the curve.   
  • Take an Opportunity to work with the industry’s top talent – Many of our employees have over a decade’s worth of experience in the mobile app space.  We are a company of ‘A’ players and only look for the best people to join our team.
  • We live our values – We regularly Laugh and applaud our Results with our Global partners. 
  • We’re a company that values diversity & inclusion. Everyone has a voice and can make their mark – Every employee has the opportunity to implement new processes, design new programs, and be creative within their unique role.
  • High Growth—We’re growing quickly, which gives our employees exciting opportunities to take on new challenges and have a significant impact on the company’s future.
  • Flexible work environment – Employees enjoy coming to work in jeans, working in an open environment, and lounging on couches with their laptop. We offer an unlimited vacation policy too! We work hard but respect our employee’s work/life balance and general well-being. Freedom is one of our values.
  • Company Equity-- All employees are expected to make an impact, so everyone is granted stock options when they join the company. 
  • Equitable Compensation—we believe in every employee’s impact, giving every employee annual stock option awards, a bonus that is based on both individual and company performance and we pay a basic Living Wage.
  • When we say global, we mean it—Digital Turbine has 6 physical locations around the world and employees in more than 10 countries. 
  • We fuel your “tank”—In addition to a great job with great people, our office kitchens are stocked with plenty of snacks and drinks to help get you through each day.
  • Beer Fridays—Every Friday afternoon, the company breaks away from work to come together and unwind after a busy week. Enjoy coffee, tea, juices, soda and water anytime.

Employment decisions are based on the principles of equal opportunity and affirmative action; without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.

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Technology we use

  • Engineering
  • Product
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We're located right on the Colorado River in downtown Austin! Take a walk to see the gorgeous scenery or to local restaurants.

What are Digital Turbine Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We encourage a positive culture of inclusiveness with Community Action Teams. Employee-led forums drive company-wide improvements.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Everyone is granted stock options when they join the company.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Fridays we cater meals and teams regularly breaks to gab and grab food.
Happy Hours
We host beer Fridays and celebrate wins together.
Pet Friendly
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Everyone has access to the LinkedIn Learning Platform, which provides a variety of video courses with different learning paths.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
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