At Volusion, we make products that people love. Our teams are dedicated to providing SaaS ​ecommerce solutions and services for all business types, from startups to well-established companies. If you're a creative professional who loves working with teams, has a passion for driving positive change and wants to better the world with your ​ideas, we want to hear from you!

What do we do here?

We want to help founders and entrepreneurs be the best at what they do. We believe the best way to grow our business is by helping our customers grow their businesses. Most of the time, this means helping them optimize their online store, find new ways to connect with shoppers, or streamline their operations.

Responsibilities

Product marketing is the voice of the product team to our customers.

• Embed yourself into the product development teams so you can deeply understand what we’re working on and proactively identify marketing opportunities
• Craft, test, and refine value propositions
• Establish a consistent tone and language for all customer-facing marketing materials
• Actively seek customer feedback and act as a voice of the customer in product strategy conversations
• Serve as the primary interface between product and the marketing & brand teams
• Build creative go-to-market plans for new features, including internal events to generate excitement amongst Volusion employees
• Own the content calendar for new feature announcements
• Recruit customers to provide feedback on new feature concepts and prototypes

What does success look like?

• Every customer has the opportunity to learn about every new feature that we release, and are informed about what’s coming in the next few months
• All customers and potential customers clearly understand the value that each feature offers
• Our newly released features far surpass our target metrics for adoption
• You know our customers, our personas, and our competitors like you know your best friends
• Be customer focused and learn how to kick butt at product marketing 

What about all those standard job description bullets? We’ve got those too:

• Bachelor's degree desired
• At least 2 years’ of experience in product marketing, product management, or marketing
• Ability to translate technical language into materials that convey value to customers
• Ability to think on your feet and come up with solutions on the fly
• Ability to communicate recommendations to both peers and company leaders
• Strong interest in learning and expanding your personal toolbox of skills
• High emotional intelligence

Cover letter:

• Please give us a brief run down of your product marketing experience and why you are a fit for this role. Not to worry, your cover letter will be read by a real human named Jenna!

Benefits & Perks:

• Competitive compensation packages
• Medical, Dental, Vision, and Voluntary Life Insurance
• Flexible Paid Time Off
• 401(k) with Company Matching
• Paid Parental Leave
• On-site Fitness and Yoga Classes
• Casual Dress and Taco Fridays
• Endless Supply of Coffee and Snacks
• Two Volunteer Days Off
• Bring Your Dog to Work Days
• Chair Massages
• Team Sports and Team Outings