Content Marketer - Atlassian Customer Training

| Austin
Atlassian can hire people in any country where we have a legal entity, assuming candidates have eligible working rights and a sufficient timezone overlap with their team. As our offices re-open, Atlassians can choose to work remotely or return to an office, unless it’s necessary for the role to be performed in the office. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.


Job description

Atlassian University offers product training and certification programs for Jira, Confluence, and more Atlassian tools. We are growing our product, brand, and partner marketing capabilities to include an experienced content marketer. We are seeking candidates with 5+ years of content marketing experience to help write and create learning content that will drive enrollment in our full catalog. This unique role will help Atlassian customers to bridge the gap between their day-to-day work and our product education offerings. We are eager to add a driven team member who can build this subject area from zero to valuable in a short period of time!

More about you

As a digital-first marketer, you love seeing the fruits of your labor through increased customer engagement and conversion. You are an outstanding writer by training and trade, and can team up well with visual storytellers to make compelling content. You are able to find the signal in the noise of opposing customer, business, and industry jargon. You get excited by SEO insights, writing content that can teach audiences, and scaling content programs that customers love. And ultimately, you have a love of learning, technology, and teams.

In this role, you’ll get to:

  • outline and champion a content marketing strategy for University
  • develop new content marketing assets (videos, blogs, one-pagers, etc.), in partnership with the Learning Experience team, which both teach and drive enrollment via Atlassian University, Atlassian Community, social, email, and other content marketing channels
  • scale content with an iterative and innovation-focused process
  • be responsible for the SEO channel as a source of new inspiration, competitive analysis, and validation for content marketing efforts
  • engage with subject matter experts across Atlassian to validate the learning moments in the marketing
  • create and maintain content marketing landing pages, optimizing for performance
  • contribute to our team’s overall involvement with product and event marketing

On your first day, we’ll expect you to have experience:

  • using SEO tools to find insights and develop content threads
  • writing both small/medium-sized business and enterprise technology customer-facing content including blog posts, how-to pages, whitepapers, and landing pages
  • working within a SaaS customer sales and marketing organization
  • using CRM and marketing reporting platforms (HubSpot, Salesforce, Mailchimp, etc.)

Are you a perfect fit? You might be if you:

  • Have written tons of content around technology and work management topics such as: agile, ITSM, DevOps, and/or Agile at Scale (or can demonstrate how you’ve quickly learned similar topic areas) 
  • Already enjoy learning on Coursera, LinkedIn Learning, Skillshare, or other platforms 
  • Have a GIF ready for any occasion

More about our team

Atlassian is growing rapidly year over year, and Atlassian University is scaling to help more of our customers learn our products faster. We are a small-but-mighty team of seasoned professionals with diverse skills and work backgrounds. Our distributed team is open, encouraging, and committed to providing outstanding learning experiences to our customers. We live our values, and value what we build for customers.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If your experience looks a little different from what we’ve identified and you think you can rock the role, we’d love to learn more about you.

Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SendGridEmail

Location

303 Colorado St , Austin, TX 78701

An Insider's view of Atlassian

What's something quirky about your company?

Atlassian creates a culture that sees and understands employees as humans. We take time to celebrate how weird we all are, and it shows in the work we do.

Kesha

Product Marketing Manager

What is your vision for the company?

As the world gets eaten be software, Atlassian plays a foundational role: how do we help knowledge leaders articulate how business operates today? How do we engage 'visioneers' to help reimagine an analog process into something digital? And how do we ensure that we enable developers to be as productive and effective as possible?

Noah Wasmer

Head of Tech Teams

What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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