Director of Communications at SparkCognition

| Austin
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SparkCognition's award-winning AI solutions allow organizations to predict future outcomes, optimize processes, and prevent cyber-attacks. They partner with the world's industry leaders to analyze, optimize, and learn from data, augment human intelligence, drive profitable growth, and achieve operational excellence. Their patented AI, machine learning, and natural language technologies lead the industry in innovation and accelerate digital transformation. The solutions allow organizations to solve critical challenges - prevent unexpected downtime, maximize asset performance, optimize prices, and ensure worker safety while avoiding zero-day cyber-attacks on essential IT and OT infrastructure. The company has a marquis client list of Fortune 100 customers, a world-class board of directors, globally recognized advisors, and has experienced exceptional growth (CAGR 100%+) since its inception in 2013.
Position Summary:
The Director of Communications will oversee all communications involving the organization, including developing and implementing a communications strategy. The individual will manage all aspects of internal and external communication, including public relations, traditional communications, and social media. They will work closely and collaboratively with senior leadership and their respective counterparts to develop and deploy effective and impactful communications for all stakeholders.
Key Responsibilities:
  • Plan, develop and implement communication and social media strategy for internal and external communications, including digital and traditional mediums.
  • Oversees corporate communications and branding in various online and print platforms such as LinkedIn, Twitter, Facebook, and industry magazines.
  • Collaborate with peers, including the content team and external agency(s), to execute a communication plan.
  • Assists executive leadership in developing presentations, speeches, and other critical corporate messages. Serve as a market-facing ambassador for the brand.
  • Utilize public relations (PR) to increase brand awareness and positively influence public perception.
  • Build and maintain media relationships, crafting key messages, press releases, and monitoring metrics.
  • Create a media training program to prepare spokespeople and craft by-lines, presentations, and talking points representing their voice and SparkCognition's vision, mission, and narrative.
  • Work with internal stakeholders to plan, create, and launch communication campaigns and compelling stories around SparkCognition announcements and initiatives.
  • Organize and author short-form content including blogs, posts, and tweets to promote community following and thought leadership,
  • Makes sure all company material has consistent messaging and branding, ensuring quality control across all forms of communications.
  • Responsible for the brand's social media activities that include social media planning, automation, advertising, content creation, publishing, engagement, and analytics.
  • Provides consistent and timely information to employees through various communications programs, including the intranet, newsletter(s), town halls, surveys, and e-mail communication.

Requirements:
  • Bachelor's or Master's in marketing, communications, or related discipline, with strong public relations and social media knowledge.
  • 7+ years of marketing communication management experience.
  • Exceptional writing, editing, storytelling, and speaking skills
  • Experience in creating, editing, and promoting written and visual content
  • Deep experience building and maintaining high-value relationships with media
  • Ability to offer sound media relations advice to senior leadership
  • Results-oriented - proven ability to prioritize, drive, and achieve results through self and others under time pressure, volume considerations, and an uncompromising approach to hitting deadlines.
  • Ability to manage multiple projects and juggle priorities based on the needs of the business.
  • Demonstrated ability to work productively with counterparts in a cross-functional capacity.
  • Highly organized with an ability to manage resources, budgets, and personnel.
  • Data-driven with the ability to draw insights from complex data and qualitative input.
  • Self-starter with entrepreneurial mindset, exceptional managerial and organizational skills
  • Comfortable working in B2B technology-based business. SaaS, AI, and analytics knowledge a plus.
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • CanvaDesign
    • IllustratorDesign
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    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
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    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
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    • HootsuiteCMS
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    • DocuSignCRM
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    • DemandbaseLead Gen
    • PardotLead Gen

Location

Our office is located near the Domain and the Arboretum in Northwest Austin. Plenty of restaurants, shopping centers, gyms, and grocery stores nearby. We will be moving to a newly built-out office space in the Riata neighborhood come December.

What are SparkCognition Perks + Benefits

SparkCognition Benefits Overview

SparkCognition offers a combination of benefits + perks that align with our brand and culture. This includes: competitive medical benefits, employer HSA contribution, employer-paid STD & Life Insurance/AD&D, 401k match, 4+ weeks of PTO, and parental leave.

In addition, we strive for our team to be active in our communities and to focus on leading supportive and healthy lifestyles. We offer health & wellness benefits for local and remote employees through Twic, which provides a quarterly stipend and a marketplace with discounted partnership rates, featuring gyms, equipment and clothing companies, nutrition classes, and more.

As we are in a high-growth stage, we offer support and encouragement for employees' career development, including mentorship opportunities, online course subscriptions, an educational reimbursement program, and more.

To build a truly stellar team, we have a referral program that offers bonus incentives for employees who help us fill open job positions, including our "Hot Jobs" program which offers an increased bonus for high-priority roles.

We also offer employee equity, with the ability to purchase shares in the company.

We offer a dynamic workforce policy that is focused on the individual needs of our employees. Through this, we allow each employee to flex their work schedule as needed for important life events, while at the same time ensuring that the organization is supporting collaboration, communication, and a sense of being a part of a team. This also helps ensure we come together in support of those important components of our culture. We didn't just want to launch a hybrid work environment – we wanted to focus on *how* we work not on *where* we work. Our approach is focused on the dynamic environment of our world, at times our personal needs will warrant working from a home office and at times the business needs will require in-person interactions to ensure we retain a strong sense of team and collaboration as we work together on business initiatives.

Culture
Volunteer in local community
SparkCognition participates in local volunteer activities, most notably with Austin Sunshine Camps.
Friends outside of work
Eat lunch together
Intracompany committees
We have a cross-departmental Culture Committee that ensures the company represents our values and mission. We also have an intranet committee, responsible for communicating info across departments.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
SparkCognition offers 3 health plans through Cigna, including a PPO, EPO, and HDHP. We also offer First Stop Health for telemedicine.
Life Insurance
SparkCognition offers group-term life insurance with a potential payout of 2X an employee's annual salary, up 20 $200,000 for the duration of employment.
Wellness Programs
We offer health & wellness benefits for local & remote employees through Twic, which provides a quarterly stipend & a marketplace with discounted partnership rates, featuring gyms, equipment, & more.
Mental Health Benefits
SparkCognition offers a unique service called First Stop Health Mental Health, which provides virtual counselor visits, and is free for employees and their dependents.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
SparkCognition's 401(k) retirement plan matches 50% of an employee's contribution up to 6% of their annual base salary, with a 3-year vesting schedule for matched contributions.
Company Equity
SparkCognition offers stock options for all employees as a part of the incentive package, including vesting over a four-year period.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
We offer a dependent care FSA option.
Generous Parental Leave
We offer up to 12 weeks of parental leave.
Flexible Work Schedule
SparkCognition offers flexible schedules, allowing each employee to work with their team to determine hours.
Remote Work Program
Our post-pandemic return to office policy will allow employees and their managers to work together and determine if their role will be fully remote, a hybrid work model, or fully in-office.
Family Medical Leave
Adoption Assistance
Our parental leave plan applies to adoptions.
Vacation & Time Off Benefits
Generous PTO
We believe strongly in rest & relaxation and encourage employees to utilize PTO. We offer a bank of 4+ weeks of PTO, sick days, and floating holidays.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
We offer transportation and parking benefits for work-related travel.
Game Room
In our new office space, we have a dedicated recreational room with shuffleboard, ping pong, giant scrabble, board games, and video games. We also have a quiet reading room.
Stocked Kitchen
We offer in-office snacks and drinks, along with kitchen space and fridges for employees to bring their own snacks and food.
Some Meals Provided
Previously, we've had catered Friday lunches and Taco Tuesdays! As we move to a dynamic work environment, we will be assessing our lunch program again.
Happy Hours
In the new office, our recreational space will be set up for teams to host happy hours without having to go off-site.
Parking
Fitness Subsidies
We offer health & wellness benefits for local & remote employees through Twic, which provides a quarterly stipend & a marketplace with discounted partnership rates, featuring gyms, equipment, & more.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
We offer a continued education program for specific Master's degrees in data science and computer science.
Online course subscriptions available

Additional Perks + Benefits

At SparkCognition, we continue to focus on adding and improving perks and benefits. Some of these include offering prorated PTO throughout the year, 401k matching, a technology subsidy for all employees, parental leave (up to 12 weeks), and a choice between Mac or PC work laptops. Additionally, as we look to return to the office, we are offering all employees a dynamic work model, and we are actively hiring remote employees nationwide.

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