Marketing Communications Content Writer at Q2

| Austin | Remote
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Q2 is seeking a Marketing Communications Content Writer with a focus on developing content for brand programs and communications. This role will help us drive more brand and product awareness in the financial services industry while also creating content to inform and inspire Q2’s growing population of team members. As part of our marketing team, your primary focus will be on creating insightful and persuasive content for customer stories, press releases and other awareness vehicles, customer communications, employee communications, and other digitally focused efforts. You will work on our team to develop ideas, research, and write engaging messaging related to our solutions, products, services, business, and corporate culture. Ideally, you are a talented writer who understands the importance of crafting a message that aligns with our brand and invokes the appropriate emotions based on our company mission. You should be able to turn technical features and benefits into compelling content that non-technical folks can understand and relate to while also mastering Q2’s friendly and authoritative voice, both in the market and with our internal community of team members

 

RESPONSIBILITIES:

  • Create and produce high-quality content, consistent with brand and corporate style standards, voice, and tone
  • Understand technical product features, benefits, and client needs and can clearly articulate these in a clear and concise manner
  • Research and leverage the latest insights and statistics on a given topic
  • Work on concurrent projects and ensure that deliverables are achieved on time, while maintaining the highest standards of quality and creativity
  • Support development and evolution of written components that will have an application to a high impact social media and PR strategy
  • Provide input and content when necessary for internal news resources, blog, social media communities, and internal and external campaigns
  • Ensure writing is engaging, easy to understand, and highly informative to our audiences
  • Create and facilitate internal communications, including marketing knowledge center and regular industry news service/summaries for executives/sales
  • Ensure standards and messaging are consistent and maintained across all channels
  • Iterate and update content and materials for accuracy and completeness
  • Ensure all security, availability, confidentiality and privacy policies and controls are adhered to
  • Bachelor’s Degree in communications, marketing, journalism, or English required
  • Minimum two years professional writing experience, preferably in financial services or financial technology
  • Skill in communicating across disparate audiences, including customers and coworkers
  • Proven ability to write with imagination, clarity, and attention to detail
  • Experience writing technical content, promotional copy, and internal messaging is preferred
  • Ability to conduct interviews with customers, thought leaders, and executive staff
  • High attention to detail with excellent spelling and grammatical skills
  • Self-starter with ability to plan and manage projects from start to finish
  • Can-do, highly motivated team player
  • Highly proficient working with the Microsoft product suite, including Word, PowerPoint, and SharePoint, Adobe Acrobat, and project management tools, such as Wrike
  • Skilled in working with templates, styles, and brand standards

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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Technology we use

  • Engineering
  • Product
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • TeradataDatabases
    • ConfluenceManagement
    • TrelloManagement
    • WrikeManagement

Location

Our HQ is in North Austin, near Lakeline Mall area with easy access to multiple highways and the Toll road.

An Insider's view of Q2

What are some social events your company does?

We host a variety of fun events appealing to our community of interest groups, ranging from an annual Dodgeball tournament benefiting JDRF Austin, to celebrating Diwali, to quarterly culture events following our townhalls that include something for everyone!

Kelley

Sr. Community & Culture Champion

How has your career grown since starting at the company?

I started on Helpdesk, after 2 years got training and certification as Salesforce Administrator, now working in that role at Q2.

Andy

Salesforce Admin.

How would you describe the company’s work-life balance?

I had no idea when I decided to come to Q2 how much fun working here would be. While we work hard to drive big results, we also find opportunities to have a great time. This is the first work environment where I truly feel that I have found a supportive work family.

Taylor

HR Business Partner

What are Q2 Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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