Marketing Coordinator at Khoros

| Austin
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We are looking for a Marketing Coordinator on the Demand Generation + Events team at Khoros. Together we are responsible for building awareness and generating quality leads by creating and placing marketing messages that stand out amongst the noise and clutter in the customer experience software space. This is a dynamic, highly trending space where enterprise brands are looking for help on how they can not only meet but exceed their customer's expectations in order to retain and earn their loyalty. That's our mission at Khoros and what we help our customers do -- create customers for life.

This position will split their time primarily supporting our Event team (~75% of the time) but also aid in supporting some non-event Demand Generation activity (~25% of the time). The Coordinator will provide support for the production and management of events, hosted owned-events and 3rd party sponsorship events designed to promote the Khoros brand and drive demand. In addition, he/she will aid in the execution of marketing programs focused on lead generation in the areas of email, social, paid media, and content development. The Marketing Coordinator will report to the Director or Demand Generation + Events.

Is this you?

You are able to juggle multiple projects but realize focus and multi-tasking are a balance to strike in order to be efficient and productive. 

You like to speak in front of people and believe your ability to clearly communicate is one of your strengths.

You have an interest in business acumen and learning new technologies.

You are always asking yourself and others questions and feel more alive when you are learning. 

You like solving problems and figuring out the why behind successes or failures.

You are good at supporting people and helping them see the bigger picture.

You want to feel passionate about what you get out of bed to do every day.

What you get to do!


  • Support the Events Team, which includes but is not limited to:
    • Assist in marketing of events through marketing channels including, but not limited to: email, website, and social. 
    • Research of new event vendors, and making recommendations (including venues, decor, catering, entertainment, etc.)
    • Assist with contract execution for vendors on all events
    • Assist with invoices and payments for vendors
    • Assist with travel management of employees
    • Oversee and manage registration software for all events
    • Oversee special requests, travel and hotel coordination for Speakers
  • Manage and respond to all Events Email Inbox inquiries
  • Manage and update all internal communication platforms around our events
  • And other support roles and tasks as they come up!

Demand Gen Programs

  • Support the Demand Gen team on the brand program that is designed to generate awareness and support the full platform.
    • Support the team in project management utilizing project management workflow tool, collaborating with design team for creative development, product marketing and brand marketing for content development.
    • Assist with the compilation of digital campaign tracking and reporting (Google Analytics, Twitter, Facebook, LinkedIn, Salesforce), and contribute research & analysis.
    • Assist with social marketing efforts, including writing ad copy (following brand voice guidelines) 


You come with... 

  • You are extremely passionate about marketing and looking for more exposure across marketing areas -- digital (social, display, email), events, content, strategy, partnerships
  • You have a Bachelor's degree in hospitality, marketing, business, communications or related field. 
  • You have some experience in event planning or marketing (personally or professionally).
  • You are maniacally focused on details, highly organized and have proven project management skills. You love spreadsheets and calendars.
  • You are an excellent communicator, and people have complimented you on your verbal and written communication skills.
  • A foundational understanding of social media and digital marketing tactics and KPIs
  • Familiarity with key social platforms including Facebook, Twitter, Instagram, LinkedIn.
  •  Interest in interpreting data and identifying trends.
  • Strong project management skills with the ability to prioritize. 
  • Proven ability to learn new tools and software quickly.
  • Ability to meet deadlines.
  • You are a research pro! You know where and how to search for event-related venues and vendors, not only domestically but globally. 
  • You work efficiently and you are dependable. 

Khoros offers a great working environment and competitive compensation and benefits packages. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, working with the best and brightest in the social media software industry.

At Khoros we encourage our employees to be real. In keeping with this philosophy, we appreciate diversity and welcome all qualified applicants regardless of race, religion, sex, age, national origin, sexual orientation, disability, veteran status, genetic information or criminal history. 


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases


7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Khoros provides Austin employees with free lunch on Monday, Wednesday and Friday and breakfast on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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