Marketing Operations Analyst

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Spredfast + Lithium isseeking a highly motivated, detail-oriented, and professional MarketingOperations Analyst to join the Digital Operations Team. The Digital OperationsTeam is a dynamic organization, responsible for implementing, administering,scaling, and supporting all tools, processes, and reporting needs required tosuccessfully run a fast-moving global marketing department. The Marketing Operations Analyst will report to the Sr. Manager of Marketing Operations &Automation and will serve as a key member of the organization.

Responsibilities:

  • Evaluate and optimize marketing and SDR workflows through improvements to Salesforce processes and third-party tools
  • Manage and ensure all marketing and SDRs are adhering to mandatory marketing processes
  • Improve scalability in processes
  • Provide day-to-day support of our CRM - Salesforce
  • Provide ongoing administration and training of critical third-party tools
  • Create documentation to guide the use of marketing tools
  • Support the development and implementation of new data policies
  • Work with marketing, sales, finance, and business operation to ensure an accurate view of marketing performance and business contribution
  • Support other marketers in achieving their goals

Requirements:

  • 4+ years of experience in either sales or marketing operations
  • Quick learner who thrives in a fast-paced collaborative environment
  • Able to effectively handle multiple tasks and projects simultaneously
  • Excellent organizational skills and attention to detail and accuracy
  • Passion for data integrity, always finding ways to improve data quality and insights
  • Excellent written and verbal English communication skills
  • Strong knowledge of Salesforce.com (Sales Cloud specifically), Excel, and Google Apps
  • Gong, Outreach or Salesloft, 6sense, and Marketo experience a plus
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Location

Khoros’ headquarters is in Northwest Austin. As a flex-first company, we offer our employees the flexibility to work remotely, in-office, or a combination of the two.

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