Marketing Programs Specialist at Khoros

| Austin
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We are looking for a Marketing Programs Specialist on the Demand Generation team at Khoros. Demand Generation is responsible for generating quality leads by creating and placing marketing messages that stand out amongst the noise and clutter in the customer experience software space. This is a dynamic, highly trending space where enterprise brands are looking for help on how they can not only meet but exceed their customer's expectations in order to retain and earn their loyalty. That's our mission at Khoros and what we help our customers do -- create customers for life.

Is this you?

You enjoy leading and bringing together cross-functional teams to come up with big, integrated ideas.

You like to speak in front of people and believe your ability to clearly communicate is one of your strengths.

You have a head for business and grasp the technical bits but can ladder it up to a bigger story with a creative idea.

You are able to juggle multiple projects but realize focus and multi-tasking are a balance to strike in order to be efficient and productive. 

You are always asking yourself and others questions and feel more alive when you are learning. 

You like solving problems and figuring out the why behind successes or failures.

You are good at motivating people and helping them see the bigger picture.

You like to see points on the board and have clear, measurable results to show for your work, but realize its a team effort all the way.

You enjoy stepping into other's shoes and thinking about how to solve a business problem with a creative approach.

You want to feel passionate about what you get out of bed to do every day.

 

Job Duties:

  • Develop ideas for programs supporting Marketing Managers on the Demand Gen team and other marketing teams (Marcomm, Product Marketing, Marketing Ops). 
  • Help define and create the marketing mix per program, in partnership with the channel owners.
  • Manage the program calendar and keep projects running in coordination and on schedule.
  • Partner with Product and Content teams to create thoughtful, compelling content and experiences for prospects and customers.
  • Collaborate with the design and digital marketing team to develop and roll out coordinated programs across social, digital display, email, in-person activities, direct mail, and more!
  • Work with Marketing Operations to align channels, automate processes and drive program efficiencies.
  • Partner with Sales Development Reps to execute lead engagement tactics.
  • Track and report campaign progress through Salesforce, Marketo, and Domo
  • Analyze the campaign results and recommend improvements through messaging changes, new tools, vendors or tactics.

 

Minimum Requirements:

  • 1-3 years of experience in marketing or a marketing-related field 
  • This position is also open to high performers who want to break into marketing -- just show us your potential + strong desire to do so!
  • Strong attention to detail, organization skills, and ability to prioritize projects·
  • The ability to work cross-functionally 
  • The ability to look at data, draw insights from the numbers and use it to decide how we start, pivot or stay the course!
  • You write well, and enjoy it, and have great speaking skills - 1:1 or in front of groups
  • Determined, positive and proactive attitude - a thinker and a doer.
  • B.A. or B.S. (or higher degree) is required.
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • RedisDatabases

Location

7300 Ranch Road 2222 , Austin, TX 78730-3204

An Insider's view of Khoros

What are some social events your company does?

Khoros Austin embodies cultural diversity through inclusivity and team engagement. Not only do we offer daily catered lunches and weekly bootcamp and yoga classes, but we organize unique monthly happy hour experiences, (mixology contests, candle making, mindfulness classes) quarterly volunteer opportunities and partnerships with local non-profits.

Laura Whitefield

ATX Senior Executive Assistant & Cultural Specialist

How does the company support your career growth?

After trying on quite a few different roles, I feel so fortunate to have found the perfect one for me. My managers have always been so helpful in making sure to elevate and help me prep for the right opportunities to provide value for the company and help me transition into a role that I love.

Sidney Gomez

Sales Engineer

How has your career grown since starting at the company?

I've had multiple opportunities to learn and grow at Khoros. I began as a Recruiter and was promoted to Recruiting Lead within a year. Having worked in recruiting a while, earlier this year, I was interested in a career shift and was supported through a transition into Sales Engineering. My career has grown exponentially since being at Khoros.

Kristine Lim

Associate Sales Engineer

What are Khoros Perks + Benefits

Khoros Benefits Overview

Khoros offers a competitive benefits plan that empowers employees to make decisions that best benefit themselves and their families. By incorporating exceptional benefits with office-specific perks and a work-life balance, Khoros delivers an exceptional employee experience for its global team.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
We provide breakfast tacos on Tuesday with light breakfast items available everyday (yogurt, etc.). Employees get free lunch on Monday, Wednesday, Thursday and we have lunch drop available Tu and Fr.
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
$50/month offered for employee wellness
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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