Senior Business Analyst, Marketing Operations

We’re looking for a Senior Business Analyst, Marketing Operations to join our team. In this role, you'll design, prioritize, and drive marketing process improvements to completion. You’ll work with internal stakeholders to understand priorities, initiatives, and KPIs impacting the revenue process. In partnership with our Senior Business Systems Analyst, you’ll design solutions and coordinate implementations with technical resources on the team. You'll manage communications related to revenue systems and processes, including training materials and business process documentation.

This position is based in downtown Austin, TX office. We’re looking for someone to join our team immediately. We are interested in every qualified candidate who is eligible to work in the US. However, we are not able to sponsor visas/work authorization for this role.

What you’ll do:

  • Provide Senior VP's, management team, and relevant stakeholders with analysis of key metrics including revenue cycle KPIs, and team and individual performance metrics
  • Constantly iterate and review metrics ensuring current department needs are supported
  • Manage and maintain data within and across systems, ensuring accuracy and reliability, while providing internal stakeholders with insights to guide tactical and strategic decisions
  • Partner with teams to document current business processes, and identify, prioritize, and document opportunities for future optimizations
  • Design, implement, and project manage process improvement initiatives to increase efficiencies, ensure reliability and foster a seamless, end-to-end customer lifecycle
  • Serve as the main internal point of contact for marketing processes, data, and systems and provide day-to-day end-user support including delivering training where needed
  • Collaborate with the analytics department to gather data needs and requirements, communicate best practices and data resources, explain analytical outputs, and build and maintain reports and dashboards

What we’re looking for:

  • 3+ years experience in a marketing analytics function or extensive revenue operations experience
  • Marketo Certification
  • Working Knowledge of Salesforce, Looker/Tableau workflow and reporting
  • Ability to develop a strong partnership with business stakeholders across a wide variety of operational, functional, and technical disciplines
  • Ability to consider the end-to-end process and advise on downstream effects of process changes
  • Ability to quickly and effectively triage, prioritize multiple requests and escalate when necessary, keeping the company’s strategic goals in mind
  • Advanced problem-solving, critical thinking, and visual modeling skills
  • Experience with relational databases, structured data, data management, transformation, data cleansing, de-duplication, and supporting toolsets
  • Experience with 3rd party SaaS application integration, ongoing maintenance, and support
  • Excellent written and verbal communication skills with a pleasant, supportive, and customer-focused personality
  • Experience with a ticket/task tracking system; JIRA is a plus
  • Refined facilitation and elicitation (JAD) skills
  • Advanced Excel skills
  • Basic to Intermediate SQL knowledge

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore. Our headquarters is located on the bluffs above the Pacific Ocean in Carpinteria, CA, with growing offices worldwide. To learn more about our team, click here.

We are an equal opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.

Perks & Benefits

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we believe in providing benefits that not only match our Procore values (Openness, Optimism, and Ownership) but enhance the lives of our team members. Here are just a few of our benefit offerings: competitive health care plans, unlimited paid vacation, stock options, employee enrichment and development programs, and friends & family events.

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavascriptLanguages
    • RubyLanguages
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SalesforceCRM

Location

Procore Austin is the second largest of our offices, occupying three floors in the Chase Tower at the center of downtown Austin.

What are Procore Technologies Perks + Benefits

Procore Technologies Benefits Overview

You are a person with dreams, goals, and ambitions—both personally and professionally. That's why we invest in our people through Learning & Development opportunities, Enrichment Programs, and providing the encouragement and resources to own your role.

Our offices are largely wall-and-door-free, and the company culture reinforces and celebrates creativity, autonomy, and ingenuity. We aim to create a work environment where our employees can say this is the best job they’ve ever had.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Diversity Program
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