About Us:

Cart.com is an ecommerce software, services, and brand holding company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands (and a few of our own) move faster, grow more quickly, and deliver on their promises more completely.

The Social Media Coordinator is responsible for collaborating with other marketing and sales professionals to develop successful social media campaigns for Cart.com. The duties include communicating with the corporate marketing team and various internal stakeholders, overseeing social media campaign schedules, and pulling KPI data to determine social media campaigns’ success. 

Responsibilities:

• Understanding KPI’s and defining them specifically for social media 
• Collaborating with designers or copywriters to provide attractive and informative campaigns 
• Creating and executing social media campaigns 
• Monitoring all social media content 
• Tracking the performance of the campaign 
• Keeping up with technologies used in social media 
• Using social media marketing tools 
• Tracking customer engagement and SEO to optimize campaign content 
• Establishing relationships/networks of industry professionals or influencers on social media 

Experience:

• Experience managing (posting and evaluating performance) content on social media channels including LinkedIn, Twitter, Facebook and Instagram 
• Demonstrated experience with some emerging social media channels i.e.., TikTok and Clubhouse 
• Experience on optimizing campaigns to maximize performance, evaluating what is working and what is not 
• Managing engagement on social media campaigns including responding to comments in a timely and professional manner 
• Working and collaborating reliably within a team to optimize processes, I.e., helping to create suggestions on content planning, securing graphic assets from creative team, seeking approvals on campaign and then posting and tracking social media posts

Bonus Points:

• Experience in helping to manage a content calendar a plus 
• Experience in working in a B2B environment is a plus, but not required 
• Providing social media updates and suggestions to the internal staff is a plus, therby encouraging community expansion and engagement through our team 

OUR CORE VALUES:

These aren’t just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO:

WE ARE OBSESSED WITH BRANDS

We live for brands and are fanatical about their success.

WE THINK BEYOND THE BOX

We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems.

WE DON'T GIVE UP

No one expected this to be easy. We are resilient— we dig in and keep going.

WE SPEAK UP

Every person here has an obligation to question norms, voice concerns, and offer their perspective.

WE WORK TOGETHER

We work with integrity and respect, ask for help, and extend the same help to others.

WE ARE HUMAN

Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.

Cart.com is deeply committed to building a diverse and inclusive workplace. We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

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