VP of Marketing

| Austin
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Social Solutions is driven to empower communities to improve human life. Our mission is to transform the role that technology and data play in advancing the mission of the social good landscape.

As the Vice President of Marketing, you will be responsible for setting the vision and building a strategically oriented and high impact marketing engine. This role reports directly to the Chief Growth Officer and is based in Austin, TX.

As the Vice President of Marketing, you'll perform work you can feel proud of in an environment full of passionate collaborators. You'll find a team of like-minded growth leaders who live for helping our philanthropic clients drive unprecedented outcomes for the communities they serve. If you can't wait to make an impact beyond yourself and the team your lead, put your talents to work in a purpose and mission company, and change the philanthropic landscape, this is where you belong.

What You'll Do

  • Brand: Define brand architecture, brand drivers and brand voice.
  • Brand: Define critical differentiators and ROI value messaging aligned to relevant buyer personas.
  • Content: Build and manage a high performing creative team that can execute on developing and executing effective and highly engaging content strategies to prospective and current clients.
  • Communications: Drive strong external communications (PR/AR), thought leadership/ content platforms and integrated campaigns to extend brand differentiation and value.
  • Demand: Create demand generation and lead management engine using an optimal mix of offline and online mediums to drive overall growth goals throughout the funnel.
  • Demand: Optimize strong digital presence via mobile, website, SEO, SEM, and peer-review communities.
  • Demand: Oversee the full lifecycle of marketing with our customers, from pre-opportunity to close and post-sales to achieve company ARR objectives
  • Sales Enablement: Drive improved sales win rate with compelling offer management, field enablement tools, competitive messaging.
  • Client Advocacy: Ensure company engages existing customers and new prospects in ways aligned to buyer preferences to build qualified pipeline for the sales organization.
  • Client Advocacy: Support growing LTV through building user community advocacy and customer engagement.
  • Leadership: Develop strong relationships with sales leaders and individual sales reps to approach challenges collaboratively and align activities to sales team goals.
  • Metrics Owned: Brand Awareness, Consideration/Preference, Close Rate, MQL vs plan; MQL to SAL conversion; Marketing-Originated Bookings %; Return on Marketing Investment, and CAC.

Example work in this role:

  • Drive the evolution of our brand positioning, bringing it to life in a clear and consistent way that resonates with and motivates the social good market and our clients.
  • Drive launch and promotion of new products and product features with the product team. You will set clear objectives and goals, research and define target audiences, develop marketing and communication strategies, and measure adoption.
  • Set the example for leadership in our team. Lead and mentor a growing team of marketers across a broad set of functions including demand generation, product marketing, content, PR, and brand.
  • Build a world-class marketing department. Identify talent needs, hire and manage a high-performing integrated marketing team.

  • 10+ years' experience desired and at least 7 years of senior marketing leadership. Scaled marketing teams to at least $200M revenue.
  • Track record of successfully creating and implementing growth strategies in software market targeting both transactional and enterprise customers.
  • Ability to manage multiple projects in an agile and deadline-driven environment.
  • Strong verbal communication, proven team collaboration skills, and demonstrated leadership and influence abilities.
  • Excellent presentation/advisory skills – clear, concise thinking and ability to deliver meaningful advice to senior leaders on communications strategy
  • Strong project management skills – must be able to organize work in a methodical and rigorous manner; comfortable in a deadline-driven, fast-paced environment
  • Demonstrated capability to research/understand a market and its priorities, challenges, opportunities, drivers and influencers
  • A strong self-starter who is willing to make their mark in a fast-paced, entrepreneurial organization
  • Ability to define key metrics and goals related to both functional and project level progress and success
  • Demonstrated ability to develop trust and credibility with a sales organization
  • Understanding of how software is ideated, developed, sold, and supported
  • Demonstrated capability to research/understand a market and its priorities, challenges, opportunities, drivers and influencers

 Why We're Awesome

Recently named one of Built In Austin's Best Places to Work for in Austin. At Social Solutions, we're mission focused and results oriented! We're a diverse team of innovators, creatives, and digital architects that come together to help organizations transform lives. Our clients affect countless lives every day. That's why we go above and beyond to provide tools to get the job done. We help non-profits get to the heart of their data so they can maximize their efforts to be more impactful. In essence, we help those that are changing the world.

What You'll Get

  • Amazing coworkers
  • Flexible PTO
  • 100% employer paid benefits for employees
  • 8 hours per quarter of paid volunteer time
  • Company sponsored events and happy hours
  • Career advancement opportunities and more!

To ensure candidate and employee health, Social Solutions is conducting the interview process remotely via Zoom for the foreseeable future. Thank you in advance for your cooperation!

In order fulfill Social Solutions' mission to "help people transform lives," we seek to build teams that leverage diverse perspectives to create an innovative and welcoming environment.

To that end, we make employment decisions based on qualifications, merit, and business need. Social Solutions does not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PHPLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • TrustRadiusAnalytics
    • AsanaManagement
    • ConfluenceManagement
    • SmartsheetManagement
    • WordpressCMS
    • ZapierCMS
    • SalesforceCRM
    • DrawloopCRM
    • TenfoldCRM
    • DocuSignCRM
    • OutreachCRM
    • MarketoLead Gen
    • BizibleLead Gen
    • TableauLead Gen

Location

10801 North Mopac Expressway, Austin, TX 78759

An Insider's view of Social Solutions

How does your team reward individual success?

Leadership recognizes hard work and talent and rewards their top performing employees - I've been promoted, named "Rookie of the Year", and been placed into a program to accelerate my growth even further with my other high potential colleagues.

Joel

Software Engineer

What's the biggest problem your team is solving?

I joined Social Solutions Global to work on updating and innovating a key part of the product offering. My team is handling the inefficiency of developing for parallel monoliths by introducing cutting edge tools and cloud scaling. The technical potential will enable great rewards for our clients!

Chris

Software Developer

How has your career grown since starting at the company?

Since joining Social Solutions, I’ve been pushed to learn & develop faster than in any previous role. I was paired with a mentor to guide my development and make sure I was focusing on the right areas. This lead to my promotion into a team lead role where I’m being tasked with managing a team while continuing to thrive in my day-to-day duties.”

Michael

Team Lead, Renewals

What is your vision for the company?

As the leading provider of outcomes software to the philanthropic community, we are changing the way that data and analytics are used. We're able to do this because we hire smart and passionate employees. We envision a world where organizations can see their impact in real time, and can take action on those insights to transform human lives.

Kristin

CEO

How does the company support your career growth?

My favorite part of working at Social Solutions is that I get to stay connected to my nonprofit roots while working at a rapidly growing tech company. There’s so much room for professional growth and promotion which is highly motivating!”

Sarah

Mission Sales Specialist

What are Social Solutions Perks + Benefits

Culture
Volunteer in local community
Receive up to 8 paid hours per quarter to volunteer with a non-profit organization of your choice.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
The Dependent Care FSA allows you to set aside up to $5,000 per plan year to cover expenses such as day care, after-school programs, and mroe so you and your spouse can work or go to school.
Disability Insurance
Our benefits include short and long-term disability, as well as $50K of coverage provided by the company for employees.
Dental Benefits
We pay 100% of medical insurance for employees. Dental and vision is free for employees and family. We offer an HSA match for employees and family.
Vision Benefits
We pay 100% of medical insurance for employees. Dental and vision is free for employees and family. We offer an HSA match for employees and family.
Health Insurance Benefits
We pay 100% of medical insurance for employees. Dental and vision is free for employees and family. We offer an HSA match for employees and family.
Life Insurance
Our benefits include short and long-term disability, as well as $50K of coverage provided by the company for employees.
Pet Insurance
Wellness Programs
Our Wise and Well program offers monthly events incorporating physical, intellectual, emotion, financial and social well-being – like chair massages, financial planning workshops, and happy hours.
Onsite Gym
Our building, Braker Point, is currently building an onsite gym.
Retirement & Stock Options Benefits
401(K)
We offer a 401K match to help our employees invest in their future retirement.
401(K) Matching
Social Solutions' 401(K) retirement plan matches 50% of an employee's contributions up to 3% of their annual base salary.
Performance Bonus
Many individual contributor roles at Social Solutions are eligible for an annual performance bonus. Bonuses are based on a percentage of the employee's salary and are paid during performance reviews.
Child Care & Parental Leave Benefits
Generous Parental Leave
We recognize the importance of bonding with a new baby, so new parents receive paid off for both birthing and non-birthing leave.
Flexible Work Schedule
Social Solutions employees are encouraged to work with their manager to establish a schedule that works both for them and for the business.
Family Medical Leave
Social Solutions will provide up to 12 weeks of unpaid, job protected leave to eligible employees for a variety of reasons.
Vacation & Time Off Benefits
Unlimited Vacation Policy
To enhance our work hard, play hard culture we offer a Flexible PTO policy which means that employees are able to take as many days off as they need, provided they have pre-approval from their manager
Paid Volunteer Time
Social Solutions provides each employee with 8 hours of paid volunteer time per quarter. Employees are encouraged to volunteer with an organization of their choice.
Paid Holidays
Social Solutions offers all employees 9 paid holidays.
Paid Sick Days
Social Solutions employees are able to take paid sick days as a part of our Flexible PTO policy.
Perks & Discounts
Beer on Tap
Social Solutions is expanding our Austin office and has plans to have draft beer available on both floors in our office.
Casual Dress
Social Solutions' culture is laid back and our dress code matches that. Employees dress in casual clothing every day.
Company Outings
Social Solutions has an annual summer party and a holiday party for all employees and a guest. Past parties have included a casino night, a shrimp boil, and of course eating BBQ.
Game Room
The Social Solutions break room includes an arcade machine with over 1000 games, a ping pong table, pop a shot basketball, and corn hole. We're very competitive and regularly hold gaming tournaments.
Happy Hours
We work hard and we play hard. Social Solutions hosts happy hours once per month either in our office break room or at a local bar.
Parking
We recognize that Austin isn't known for it's public transportation, so we have on-site parking for all employees.
Recreational Clubs
Social Solutions offers a variety of groups for employees to join that range from sports leagues to breakfast clubs and book clubs.
Professional Development Benefits
Job Training & Conferences
We offer a 2-Day New Hire Orientation, monthly professional development training, a High Potential program that accelerates growth of our top talent, and the LEAD program which is offered to managers.
Tuition Reimbursement
Social Solutions offers $1,500 per year toward role related graduate and undergraduate programs or $500 per year for continued education courses.
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