NetSuite Administrator

| Austin
RigUp is changing the way work is done in the energy industry. Each one of our teams exist to move us closer to our north star -- “to empower the people who power the world.” RigUp strives for operational excellence by providing industry leading value to our consultants. RigUp is hiring a NetSuite Administrator that will be responsible for supporting a fast-paced multi-state high growth organization. If you have extensive NetSuite experience, a roll-up your sleeves and get things done attitude, paired with a drive for data accuracy and continuous improvement, this could be the opportunity for you! We’re a team of high-achieving, low ego, detail-oriented problem solvers who come to work every day looking to make a difference in our consultant’s lives. Sound like you? Keep reading.

What you'll be doing:

  • Provide internal, ongoing system/technical support and training to NetSuite users, while consistently working toward best practices and process improvements.
  • Architect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.
  • Provide NetSuite technical context to discussions about business needs to ensure we are leveraging native system capabilities wherever possible.
  • Research, review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems and processes.
  • Build accurate reports/searches as requested by management.
  • Manage configuration changes to fields, workflows, roles/permissions, forms, records, saved searches, and reports and standardize the process that governs these changes.
  • Build stable and automated import templates for externally sourced data that is imported into NetSuite via CSV or flat-file exchange.
  • Create comprehensive technical documentation for our NetSuite instance, including fully documenting existing and new customizations, scripts, workflows, and defined business processes.
  • Build and maintain an internal knowledge base for end-user reference, training, and onboarding. Create and deliver effective end-user training on new processes and system updates that fosters true understanding and user adoption.
  • Maintain proper system access for all users and roles. Design custom centers, tabs, and dashboards that make the system efficiently navigable for each role.
  • Assist in M&A activity to include mapping and overseeing the NetSuite integration plan
  • Monitor and maintain the health of the platform, including system performance, scheduled jobs, and integrations. Ensure system is maintained in a clean and organized manner that is always “audit ready.”

What you should have:

  • Bachelor's Degree in Accounting or Technology related field
  • 4-6 years of NetSuite System Applications/Process experience. 
  • Strong understanding of industry standard business practices in Accounting, Procure to Pay, Order to Cash.
  • Advanced Microsoft Office skills required; SQL database and reporting/query tool experience a plus. This includes data validation, pivot tables, and advanced functions.
  • NetSuite Administrator certification very strongly preferred.
  • 1+ years of hands-on experience with object-oriented programming. SuiteScript or JavaScript preferred. This is a functional administration position, but the ideal candidate has programming exposure, a demonstrated aptitude for coding, and a strong interest in building out his/her development skills.
  • Abilities should include: Advanced SuiteFlow, SuiteScript (read and modify; basic write a plus), main-line-false searches, formula-driven search criteria, financial reporting, custom records, advanced HTML/PDF templates, dashboard design, third-party integrations, and CSV imports.
  • Experience integrating outside data sources into NetSuite through an integration platform (e.g. Celigo, etc.)
  • Ability to learn quickly, self-teach when required, and effectively seek out resources and information as needed. This is an essential skill for this role.
  • Track record of being highly resourceful and comfortable working in an entrepreneurial environment with a high level of autonomy. Very strong problem-solving and root-cause identification skills.


  • Flexible PTO policy
  • 401k Program with 4% match
  • Fully paid employee health insurance for employee
  • Open office space in the heart of downtown Austin

RigUp is a technology company that's building a platform to better support the energy workforce. Through the industry’s largest marketplace, we’re improving the lives of contractors and helping service providers and operators find the people who will get the job done. Headquartered in Austin, TX, and backed by a16z, Founder’s Fund, Quantum Energy Partners, and Silicon Valley Bank, we’ve raised $423.8 Million in funding to support our mission to change the way work is done in the energy field.
Our goal is to make RigUp an environment where any and all people feel welcome, respected, and free to be their authentic selves. We welcome applicants of all gender identities, sexual orientation, educational background, religion, ethnicities, veteran status, and citizenships. We’d love to learn what you can add to our team!

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • ReduxLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks


RigUp is located in downtown Austin right next to Lady Bird Lake. We're close to a ton of restaurants, coffee shops, bars, and trails along the water!

An Insider's view of RigUp

How does your team reward individual success?

We are rewarded with a promise. At the end of a season of ambiguity and strife, apart from any monetary or material items, we will always be able to say there was joy, encouragement, and meaning.


Customer Support Specialist

What's the biggest problem your team is solving?

One of the coolest things we’ve been working on has been parsing resumes to gather information about employment history and references so that our consultants don’t have to spend a ton of time filling out confusing forms. We hope to get quicker, more accurate data while making the platform easier to access and more useful for our consultants.


Engineering Manager

How has your career grown since starting at the company?

RigUp has fostered my career growth by coupling my strengths and interests with the company’s needs. I’ve gotten the opportunity to fill a variety of different roles that I’ve gained an invaluable amount of experience from and that will increase my marketability down the road.


Business Process Analyst

What is your vision for the company?

At RigUp, we're building the largest job marketplace in the energy industry by making it easier for contractors to find work and for companies to staff up by hiring ready, qualified workers. As CEO, I want to grow an organization that creates value in the world and ensures RigUp is an environment where our employees feel empowered to make decisions



What’s the vibe like in the office?

The energy at the RigUp office is contagious. We work on interesting problems and are truly making a difference in people's lives. Work is simply better when you love what you do!


Talent Lead

What are RigUp Perks + Benefits

RigUp Benefits Overview

Competitive salary
Full health, dental, and vision coverage
Unlimited vacation
401(k) with 4% match
$2,000 annual vacation stipend starting on your 3rd anniversary
Regular off-site activities such as happy hours, team building events, intramural sports leagues, etc.
Catered breakfast, daily lunch stipend, and a fully stocked kitchen
75% tuition reimbursement on continuing education
Office in the heart of downtown Austin
Flexibility to work from home
Onsite gym

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees Paid on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
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