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Product Manager

| Austin

New Knowledge is a SaaS product that monitors and detects disinformation campaigns as they surface online. This helps our users, which include major consumer brands and national security customers, take action against these brand attacks and propaganda campaigns.

We’re looking for Product Managers to join our product team. In this position, you’ll work with engineers, designers, security experts, and data scientists to build software solutions that help our clients take action against disinformation attacks.  This position is full-time, and will work out of our new office in downtown Austin, TX.

What you’ll do:

You’ll be the person responsible for researching and defining the workflows and strategies our users need to use to identify and take action on disinformation. To that end...

  • You’ll lead and collaborate with a cross functional agile product team that will include designers, engineers, data scientists, and security/propaganda experts.
  • You’ll define the roadmap, priorities, and success metrics for a core part of the New Knowledge product.
  • You’ll work with sales and marketing to communicate the business impact of your work to less-technical users.
  • You’ll help guide what the product team looks like at New Knowledge. We’re a small team, and you’ll have a huge impact.

Who you are:

  • You have at least 3 years experience in product management. Ideally you’ve worked on enterprise B2B SaaS products, especially products that lean heavily on data science-led insights.
  • You get energy from iterating, and figuring out undefined problems. We’re exploring brand new problem spaces, which involves a lot of quick iterations, prototyping models and UX alike. You know what to iterate and test next week, all while knowing where your product’s going in the next year.
  • You’re excited to be one of the first PMs on a growing product team. You’re eager to influence a team and a product from the ground up. Maybe you’ve worked at a growing startup before.
  • You care about the space and the problem. We take our mission seriously. We work at NK because we know that this is one of the most important problems out there to solve.

About New Knowledge:

New Knowledge is an enterprise SaaS product that’s taking on disinformation online. Our product and solutions help our customers identify, understand, and take action against disinformation attacks. It’s not just about fake news or misinformation - we see disinformation as a major cyber security problem. Our customers include Fortune 100 customers and national security customers, and our research has been published in the New York Times, Forbes, and Wired.


We have revenue and are VC-funded, and are poised to grow very quickly in the next year. As a company, we value trust and accountability. Our leadership team wants to do things right, and is open to new ideas. The kind of people who work with us have to be passionate about that challenge and mission. While we take our mission very seriously, we are also a team of fun-loving, laid-back, self described nerds.

Why we love working here:

  • We offer amazing Fortune 500 level company healthcare plans, vision and dental
  • We offer a 401(k) plus a 4% company match
  • Unlimited vacation
  • Stock options
  • Free parking in our downtown office
  • Membership to onsite gym and pool
  • $2,000 annual gadget policy to buy tech tools, from a computer to headphones to iPads, anything you need to do your job. You own these gadgets (not the company)
  • $200 annual budget for books and any subscriptions you’d like
  • Annual budget to purchase books and literature subscriptions
  • Weekly catered lunches
  • Stocked kitchen full of healthy snacks and an endless supply of bubbly water
  • Bi-monthly office events like happy hours, Alamo Drafthouse movies, escape rooms, stand up paddleboarding
  • And most importantly, meaningful work. We all love coming to work everyday and making a difference to make this world a better place
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • Node.jsFrameworks
    • SalesforceCRM

Location

We're located downtown, we're not in Capital Factory, there are 8 bars in a 1 block radius from our office, and we pay for parking. Mic drop.

An Insider's view of New Knowledge

What’s the vibe like in the office?

The vibe in the office is genuine and welcoming. Too many times tech companies try to contrive their culture, and tell people how they need to act. This couldn't be more different from New Knowledge. It's an environment that celebrates individuality, and welcomes new ideas.

Chelsey

Demand Generation Marketing Manager

What's the biggest problem your team is solving?

New Knowledge’s research division, NK Labs, is responsible for driving discoveries in emerging artificial intelligence and machine learning research through open-source DARPA programs — Data-Driven Discovery of Models (D3M) and Active Social Engineering Defense (ASED) — which we use internally to build tools to fight disinformation online.

Numa

Machine Learning Engineer

What are some things you learned at the company?

I have learned how to incorporate feedback from users to make models and statistics to answer multifaceted questions about communities on social media. I have also had the chance build APIs around my models in order to make them more accessible to users.

Becky

Data Science Manager

What is your vision for the company?

To bring authenticity to the internet. Most people believe the internet is a cocktail party at scale. In reality, the conversation online is driven by hyperactive mobs, or factions as we call them, that exploit platform dynamics to manipulate the narrative.

Jonathon

CEO

What's something quirky about your company?

A slightly unhealthy obsession with a futuristic cat that guides how we proactively pounce on this problem. Integrity, obsessive pursuit. nerdiness, collaboration, accountability, and teamwork are the DNA of our company. We are relentless in our pursuit, and IONCAT leads the charge.

Ryan

COO

What are New Knowledge Perks + Benefits

New Knowledge Benefits Overview

We are a startup company in the fun sense, we move quickly and get a lot done, but an established company when it comes to benefits. We have funding and revenue and we know the value of investing in our employees to grow New Knowledge. We offer Fortune 500 level health care benefits, vision + dental, free parking, a 401(k) + matching, and professional development opportunities.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Our leadership team is 50% female! New Knowledge is an autonomous company staffed with a diverse array of passionate, brilliant people who trust each other and love what they do.
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 14 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Quarterly.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Free parking in our downtown office
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.

Additional Perks + Benefits

People love working here because they get a chance to do purpose-driven work with smart, dedicated colleagues. We like to treat our team by doing monthly team-wide events like Alamo Drafthouse movie screenings, escape rooms, and stand up paddle boarding. We take care of our employees by providing healthy lunches once a week and a variety of snacks and beverages throughout the week. We also offer an annual stipend to purchase the gadgets, books, subscriptions, and other tools you need to be successful and happy at work. There are many more benefits to working here at New Knowledge, apply to find out!

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