Product Program Manager

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Spredfast + Lithium is seeking a Product Program Manager to join the Product Portfolio Management team. This team is responsible for guiding our product investment strategy, managing our data-driven approach to making product decisions, and ensuring our product investments are achieving sufficient ROI.

 

The Product Program Manager will support the Product Portfolio team and the broader Product Organization by orchestrating the delivery of new products to market by coordinating with early adopter customers and our R&D organization. This role will be at the cutting edge of our newest and most exciting products and is critical for Spredfast + Lithium's success. Spredfast + Lithium has a start-up mentality, will take smart risks, adapt & iterate quickly, and solve important problems. Ideal candidates are comfortable with collaborating with our most demanding innovative marquee brands. They have excellent time and project management skills, and are customer-facing with strong presentation and communication ability. They are process-oriented but can adapt quickly to change and pivot as needed to find creative solutions. They've had to navigate complex organizations in the past, relying on both relationships and process to meet their team's needs. And as the "go-to" person on early adopter programs, they must have strong interpersonal skills with the ability to manage conflict, competing needs and varying personality types. We are looking for someone who is passionate about products that solve real customer needs and obsessed with making customers succeed.

 

What you'll be doing: 

  • Working collaboratively to support our product managers in working with our early adopter customers, product management, engineering, sales, services, business development, and marketing to bring new products to market
  • Leading customers through early access implementation projects
  • Leaning in on new products and loosely defined use cases to help prove product - market fit
  • Tracking progress on different products, projects, and customers including action items, next steps, deliverables, and product requests
  • Helping to define and document product features and implementation steps to create a sustainable and scalable product launches
  • Identify patterns from early access feedback/issues for product enhancement opportunities
  • Discern upsale opportunities vs. early access engagement scope

What you'll need:

  • 5+ years of experience with program or project management, management consulting, or a related discipline
  • Previous customer-facing experience is required.
  • Proven track record for successful project deliveries with strict deadlines
  • Fluent in SSO, data migration,
  • Proven ability to work cross-functionally in a highly collaborative environment
  • You quickly establish trusted partnerships across various stakeholders
  • Experience with working directly with customers in a loosely defined environment and an ability to influence and manage customers in this environment
  • Excellent written, communication, and presentation skills (communicate your insights)
  • Great work ethic: Able to manage multiple assignments and context switching
  • Self-starter: You have excellent time management skills with strong attention to detail and are results driven
  • Client Temperature Judgement: When to say "Yes" and when to say "No."
  • Travel Required up to 30%
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • MySQLDatabases

Location

Our office is near plenty of places to grab a bite to eat or a cup of coffee to get you through the afternoon.

An Insider's view of Lithium Technologies

What are some social events your company does?

Lithium strives to create a spirit of teamwork with events such as the Master Mixologist contest, family trick-or-treating, ranch picnics, Top Golf, and various opportunities to Give Back to our community through donations to Salvation Army Angel Tree and Austin Cup Bowl-A-Thon.

Tori

Office Manager

What are Lithium Technologies Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We offer a great wellness perk of $50 a month that you can use for acupuncture, art and/or cooking classes, massages, ski or snowboarding passes/lessons, yoga and pet sitting services (...plus much more!). We've hosted healthy cooking classes alongside having healthy fruit and veggies delivered to the office. Oh, and cold brew, we have some of that too!

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