Q2 is seeking a Product Release Manager with a passion for the release of well-built and highly tested software, as well as a sense of compassion for our customers. Reporting to the Director of Software Development, the Product Release Manager will work closely with Product Owners, Designers, Developers, Implementations, Support, and other internal teams, as well as third-party vendors to drive efficiency, transparency, quality, and predictability in our software release process.

RESPONSIBILITIES:

• Management of the product release cycle to new and existing clients including the build release process and any hotfix releases

• Support end-to-end process for production issue resolution including impact analysis of the issue, identifying the client impacts, tracking the fix through dev/testing, and deploying the fix in various production branches.

• Manage execution of client upgrades, conversion, and new deployments.

• Ensure proper documentation is developed and maintained for internal and external teams.

• Work with the engineering team to understand the impacts of branches and code merges.

• Identify, communicate and mitigate release delivery risks.

• Measure and monitor progress to ensure product features are delivered on time.

• Lead recurring release reporting/status meetings to include discussion around release scope, risks, and challenges.

• Responsible for planning, monitoring, executing, and implementing the software release strategy.

• Ensure successful delivery of new features which will include: Planning release/features lifecycle, version control management, and change management.

• Responsible for overall relationship and deliverables of all product features.

• Identify and track changes to the configuration, ensure training documents are updated and maintained to reflect the latest configuration options.

• Establish QA completeness criteria for release of a successfully tested software component and their dependencies to gate the delivery of releases to Implementation groups

• Serve as a liaison between business units to guarantee smooth and timely delivery of software packages to our Implementations and Support teams

EXPERIENCE AND KNOWLEDGE:

• 3+ years in a software release management role

• Excellent understanding of software delivery lifecycle.

• Deep knowledge of software development processes, CI/CD pipelines, and Agile Methodology

• Experience with tools like Jenkins, Bitbucket, Jira, and Confluence.

• Must be high-energy and detail-oriented, with the ability to function in a fast-paced continuous delivery environment.

At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.