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Sr. Product Manager - Mobile

| Austin

Are you a proven Product Leader passionate about creating amazing customer experiences that will revolutionize the restaurant industry? Love to solve end-user problems while creating new businesses?  Join us and be on the cutting edge of innovation and product experience.  

About the Role  

As the Product Manager, you will be responsible for evolving the HotSchedules Mobile app to improve its effectiveness in the HotSchedules customer environment and to integrate it with the consumer Mobile app of a sister company, Seasoned. The goal is to provide a synergistic experience for users from both environments.

 Responsibilities:  

  • Lead the strategy, vision, and prioritization of product features that elevate HotSchedules and Seasoned businesses, ensuring that the two app strategy provide a synergistic end to end experience.  
  • Understand product experience funnel optimization and KPI optimization strategies.  
  • Gather requirements both internally and across the restaurant, HotSchedules and Seasoned community  
  • Provide UX and design with the context and feedback that they need to build wireframes, prototypes, and high fidelity designs  
  • Work closely with development and QA teams in multiple geographic locations in a collaborative and iterative process to launch projects on a timely basis  
  • Plan and manage product roll-out and assist with the day-to-day operational support post roll-out  
  • Analyze product performance and make sound decisions on what to do next  
  • Prepare the organization for change with product marketing and support resources  

Qualifications:  

  • Ideal candidate will have a minimum of 5+ years product management experience with web  and mobile-based projects and team management in SaaS and software companies  
  • Ability to lead with an enthusiastic, high-energy and motivating approach, who is visibly passionate and is capable of inspiring and motivating a fast growing team  
  • Previous Product Native app experience required (ios and Android)  
  • Ideal candidate will have experience with multivariate testing, KPI driven business decision  making and leveraging data as a product  
  • Demonstrate successful delivery of multiple product cycles  
  • Must be entrepreneurial and have excellent communication skills up and down the organization  
  • Must be capable of managing multiple projects simultaneously  
  • Strong understanding of the latest technical standards and best practices in site usability and  iterative product development  
  • Solution and team-oriented while demonstrating the ability to work independently  
  • Bachelor’s degree or equivalent experience. MBA and plus  
  • Understanding of the restaurant or services industry a plus  
  • Proven and demonstrable success with app delivery in Apple and Google Play app stores  

About Us 

Hotschedules provides the most trusted platform for empowering people and increasing their effectiveness as they serve others.

Our Mission:  We empower service-based organizations to master their operations, engage their teams and recapture work-life balance.

Our Vision:  Make the world a better place by spreading hospitality across the globe.

Our Values: 

  • Hospitality - We go beyond the expected to provide unparalleled experiences and help our customers do the same.

  • Empathy - We started in a restaurant.  Service of others - both externally and internally - is in our blood.

  • Innovation - We never give up seeking creative ways to solve tough problems.

  • Community - We believe in the power of the communities we create and serve, our community of team members and in giving back to the communities we live in.

  • Fun - This isn’t just a job; it’s a calling, and we love it!

  • Accountability -We do what we say we’re going to do.  If something happens to prevent that, we determine the new course and communicate quickly.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • DynamoDatabases
    • S3Databases

Location

Our office overlooks the 360/Pennybacker Bridge in scenic Northwest Austin. From our rooftop deck you can see Lake Austin and beautiful downtown.
6504 Bridge Point Parkway, Ste 425, Austin, TX 78730

An Insider's view of HotSchedules

What are some social events your company does?

We have Culture Day, where everyone cooks something to eat and drink from different cultures, we also build out a booth and dress like that culture. Then we give everyone a passport that has to be stamped at all the different cultures. It's so fun and our teams really get into it, even making up cultures like The Shire and StarWars.

DeeDee

Sr. Technical Recruiter

What does your typical day look like?

Well, I wake up and go to work- but let's be real it doesn't really feel like work! I get to hang out with like-minded people all day and help problem solve for my customers. Being on customer calls is always an adventure for me and I see it as an opportunity to make new connections and friends. Now when I travel, I have friends all over the US!

Brittany

Sales Executive

What makes someone successful on your team?

To be successful at HotSchedules, you have to have an open mind, be self-driven, and willing to go the extra mile. Humility I think is what measures my success. Being able to own your mistakes, figuring out what you can do to improve yourself, and do it.

Jadyn

Project Manager

What kinds of technical challenges do you and your team face?

Every customer is unique and requires their own set of solutions to a wide range of challenges. No two days are alike. I love hearing about these challenges directly from our customers and diving deep to help them find the best path forward.

Vince

Solutions Architect

What are HotSchedules Perks + Benefits

Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
3 different health insurance plans from United Healthcare. The HDHP premium is covered by the company for you and very small cost for dependents.
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
We match .50 on the 1.00 up to 6%, so if you put in 6%, we'll match 3%.
Performance Bonus
We have an annual cash bonus that is based on both company and individual performance.
Child Care & Parental Leave Benefits
Generous Parental Leave
HotSchedules offers 2 weeks of maternity and paternity leave.
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We give everyone 4 community service days per year to go and give back to their favorite charity.
Perks & Discounts
Beer on Tap
Casual Dress
Game Room
Pool table, foosball table, ping pong table, Xbox and PlayStation.
Some Meals Provided
We cater in lunch every other Friday.
Happy Hours
Parking
We have free covered parking for everyone.

Additional Perks + Benefits

Beautiful 2222/360 location with rooftop deck and outdoor patio.

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