Sr. Product Manager, Platform API

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 Are you passionate about Platforms, SaaS, APIs and the Developer Experience? Would you enjoy working with the tools that support massively scalable systems? Do you have experience in discovering requirements for APIs and Developer Portals? Are you comfortable writing API documentation? 


In Platform, our mission is to provide Babylon Engineers with a global platform that has an unrivalled developer experience. These are exciting times - we provide tools and APIs to build the next generation of digital healthcare products at a pace that’s unprecedented in the healthcare industry.

 

We are building a world class enterprise API platform for use by its developer community using a mix of tooling and custom development as required. Internal users will rely on the API platform to take a “Design First”, self service approach to creating API contracts using the latest API technologies such as GraphQL, OAS3 and JSON Schema which will then drive the rest of the process and toolchain to accelerate and automate the creation of mocking, testing, and documentation services for Babylon’s API estate. The goal is for developers to be able to rely on the Babylon API “platform aaS” to help them achieve their deliverables with minimum toil.


In addition, Babylon’s API “Platform aaS” will deliver a collaborative governance framework for allowing all of the cross cutting teams to ensure that the APIs are consistent, secure, compliant, and performant throughout the API lifecycle.


Overview


We’re looking for a Technical Product Manager with the expertise and ambition for leading the development of our API Platform. The role will encompass the API tooling, documentation and governance to enable our Engineering Teams to build compliant APIs, quickly and easily.


Role


As the Technical Product Manager, you will gather requirements from across the business to arrive at meaningful decisions for our API tooling and documentation. As such, it is expected that you have experience working with APIs and are comfortable writing technical API documentation for a Developer Portal.


Skills


It follows that you will be responsible for driving sound product principles throughout the development process. You are user-focused with good facilitation and requirements gathering experience and comfortable influencing stakeholders at all levels. You focus on value and outcomes and are able to prioritize accordingly. You thrive in bringing people and ideas together to define a product strategy and meaningful objectives from which to drive our engineering teams forward. Experience in Business Analysis and requirements management will be advantageous. 


Interests


As a Technical Product Manager, you will work closely with a team of highly skilled software engineers to set objectives for evolving a platform that will enable us to scale our engineering teams. As such, you are passionate about technical products and have ambitious plans for improving the Developer Experience. You have a strong interest in APIs, Developer Portals and the tools that help software engineers build fast.


This team puts a strong emphasis on delivering inclusively designed and accessible products. We recognize that inclusive workforces create better products for all of our users. We actively encourage applications from disabled candidates, particularly people who use assistive technology in their daily lives.

WHAT YOU’LL WORK ON

  • Responsible for the developer experience and overall success of our API Tooling, Developer Portal, and documentation, for both external and internal users.
  • Co-authoring and maintaining our developer portal and documentation.
  • Supporting set-up and onboarding for our API users.
  • Structure and facilitate an appropriate Governance framework to manage API federated across business groups.
  • Lead requirements discovery, conducting user-research across internal and external users. Arrive at objectives that move us toward a ‘best-in-class’ developer experience.
  • Define and own a prioritized Product Roadmap for the API Platform, based on user-insights, managing stakeholder expectations throughout.
  • Instill Lean and Agile Product principles throughout the development process, focusing on continuous discovery, experimentation, planning and development.

WHAT WE’RE LOOKING FOR

  • Passionate about software products, with 2-5 years experience managing technical products (APIs, Cloud, Developer Portals, PaaS).
  • Strong experience working with APIs and co-authoring API documentation. 
  • Strong problem solving and analytical mindset. Able to understand the developer experience within a highly regulated and scaled system. 
  • Adept at constructing hypotheses, validating assumptions, and breaking up solution designs into a manageable backlog for development.
  • Able to understand and prioritize user problems and engage cross functional teams to arrive at outstanding solutions.
  • Competent at using data and evidence as the basis of decision making. 
  • Able to communicate well across Software Engineers, Product Managers and Senior business stakeholders.

WORKING AT BABYLON 

Whether you work in one of our amazing offices or a distributed team, Babylon is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.


WHO WE ARE

We are a team on a mission, to put accessible and affordable healthcare in the hands of every person on earth. Our mission is bold and ambitious, and it’s one that’s shared by our team who shares our values, to dream big, build fast and be brilliant. To achieve this, we’ve brought together one of the largest teams of scientists, clinicians, mathematicians and engineers to focus on combining the ever-growing computing power of machines, with the best medical expertise of humans, to create a comprehensive, immediate and personalized health service and make it universally available.


At Babylon our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…


DIVERSITY AT BABYLON

We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all Babylonians can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.

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Location

801 Barton Springs Road, Austin, TX 78704

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