Sr. Product Manager
Kazoo is the only all-in-one people management solution in the market that takes recognition, engagement, and performance and delivers them in one powerful platform. Through its Recognition & Rewards, Performance Management, and Surveys offerings, Kazoo is an award-winning, employee-first solution that increases productivity, retention, and revenue, and enables companies to build a purpose-driven culture of high engagement and high performance. With over 500 global customers, the Kazoo platform puts actionable analytics in the hands of business leaders, connecting them to what really matters. Kazoo is when work is working.
Our approach is employee-driven, not top-down. We built our platform, and our company, with a promise to give employees what they need to deeply engage in their work and with their colleagues, and to drive results for the company. Our focus is on building teams, cross-functional collaboration, and purposeful perks. We practice transparency, provide a culture of continuous feedback, and promote regular service to our community.
Overview of the role:
We are looking for an experienced Product Manager who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
What awesome stuff you'll do:
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Create buy-in for the product vision both internally and with key external partners.
- Develop product pricing and positioning strategies.
- Translate product strategy into detailed requirements and prototypes.
- Scope and prioritize activities based on business and customer impact.
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
- Drive product launches including working with the public relations team, executives, and other product management team members.
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed.
- Act as a product evangelist to build awareness and understanding.
- Represent the company by visiting customers to solicit feedback on company products and services.
- Gather requirements from internal and external stakeholders to develop product roadmap.
- Cross-functional collaboration through the entire product development lifecycle.
- Understand the market and customer needs to prioritize roadmap
- Ability to deliver on complex projects, manage timelines on deliverables
- Be data driven and has experience creating long-term value for customers through product
What you'll need to be successful:
- 4-6 years of product management work experience
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software -development and web technologies
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
- Skilled at working effectively with cross-functional teams in a matrix organization
- Excellent written and verbal communication skills
- MS/BS degree in Computer Science, Engineering or equivalent preferred
- Experience with analytics a huge plus
- Experience in HR or performance management preferred
- Strong communication and presentation skills
- Should be a strong team player who believes in collaboration and is passionate about building products that customers love
- Experience with Agile and tools like JIRA and confluence highly desired
- Ability to travel about 15% of the time
When you work at Kazoo, we provide competitive benefits to make your life better both in and out of the office, which include: health, dental and vision insurance; open vacation policy; flexible wfh policy; 11 paid holidays; 401k program; Stocked kitchen; Mac Laptop; Transportation/Parking Stipend; Generous Parental Leave; Fertility benefits; Breast milk delivery; EAP & more!
At Kazoo, diversity and inclusion are fundamental to how we grow and operate our business. We’re building a diverse workforce that cultivates and supports all individuals. We believe a culture of equality creates a stronger work environment for all employees and that we are all accountable for encouraging and celebrating diverse voices. Kazoo commits to promote and recognize principles of fairness, equity, and social justice in relation to, and across, intersections of race, age, color, disability, faith, religion, ancestry, national origin, citizenship, sex, sexual orientation, social class, economic class, ethnicity, gender identity, gender expression, and all other identities represented among our diverse membership.
We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, and individuals with disabilities to apply. Kazoo is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.