Senior Product Manager: Build Something Meaningful 

Role Summary:
CrowdStreet is seeking an experienced Senior Product Manager to take a leadership role in defining the direction and product evolution of the company’s marquee commercial real estate investment marketplace.  

The Senior Product Manager will use collaborative skills, B2C fintech experience, technical depth and problem-solving abilities to identify, prioritize and define features that enrich the investor experience and efficiently administer the online fundraising process.  This role will draw on the Senior Product Manager’s e-commerce, marketplace and online transaction management experience to deliver a comprehensive investment and portfolio management experience based on a product roadmap developed collaboratively with the Chief Technology Officer.

The Senior Product Manager will serve as a collaborative member of the Product Team and have frequent interactions with CrowdStreet executives and engage with both internal and external customers.

The Success You'll Build: Primary Responsibilities and Impact 

• Collaborate with the Chief Technology Officer to establish a vision for the evolution of the CrowdStreet real estate investing platform, develop a product roadmap and execute against the product plan
• Contribute to strategic initiatives to grow the business and expand strategic partnerships
• Engage with investors to discover customer needs, validate upcoming designs and gain direct customer feedback
• Collaborate with Designers, Engineers and cross-functional team members to test and validate new feature to confirm that requirements are viable, desirable and feasible
• Manage and evolve our third party vendor partnerships to unlock a seamless transaction experience
• Prioritize  features and enhancements and make trade-off decisions based on company vision and business objectives
• Communicate plans, progress, goals and challenges to internal and external stakeholders
• Mentor team members on Product Management best practices and methodologies
• Model a collaborative and constructive culture of diversity, equity, and inclusion

The Experiences That Will Help You Succeed:

• 7+ years of product management experience identifying customer needs, prioritizing requests, developing roadmaps, defining requirements and releasing  successful software solutions
• Experience being accountable to the P&L of a product line and managing the trade-offs necessary to balance strategic and tactical pressures to both meet short-term financial objectives while guiding long-term strategic growth
• Customer-centric mindset, charisma, and empathy necessary to listen actively to a customer’s product needs, ask clarifying questions and fully understand use cases
• Experience with balancing competing opportunities, making grounded decisions and trade-offs, and managing team/stakeholder expectations to maximize your team’s outcomes
• Experience conducting research studies using varying methodologies to assess customer needs, identify strategic differentiators and determine product development priorities
• Excellent collaborative skills working with a cross-functional team to ideate options to solve complex business problems and create designs that delight users
• Ability to multi-task deliverables across multiple projects in a fast-paced environment, complete assigned tasks on-time and consistently meet high-quality standards
• Experience and comfort managing a large backlog of product requests, defects and strategic initiatives ideally using Jira or a similar tool
• Hands-on experience in SaaS software development, Agile SDLC  and web technologies

The Competencies You’ll Need:

• Experience  managing online B2C fintech or two sided marketplace products and solutions, ideally for a company focused on brokerage services (e.g. eTrade or Charles Schwab), consumer banking, investment management (e.g. Personal Capital or Betterment),  payment processing or marketplaces (e.g. Airbnb or Ebay)
• Deep experience integrating third party vendors through API solutions, specifically with  experience integrating payment processing and or banking API solutions . 
• BS or MS degree in Business, Computer Science or Engineering

The How | Values:

We are a diverse and collaborative organization We are connected and motivated by our common mission and goals:

• Collaboration: Seek diverse input, engage in healthy discussion, commit to decisions
• Respect: Treat others with kindness, practice empathy and inclusion, be a positive influence on others
• Impact: Embrace the entrepreneurial journey, focus on what matters, build something meaningful

Harassment, sexism, racism, bullying, aggression, intolerance & corrosive internal politics are unacceptable. Our values and beliefs are reflected in how we hire, coach, train, lead, reward, recognize and work together as a team.

How to Apply

Please submit your resume via our careers website or the included Greenhouse application. 

Crowdstreet Benefits and Perks

• BE HEALTHY, BE HAPPY
  We support the health of our employees and families through our Medical, Dental, and Vision plans which include HSA and FSA options.
• TAKE A BREAK
  We offer a Flexible Time Off policy to encourage you to take a break when needed. Our policy also provides time off for you to volunteer and parental leave to support your growing family.
• WORK WHERE YOU WORK BEST
  We know that great work can happen anywhere which is why we offer a hybrid work model.  Work from home, anywhere in the continental U.S., from one of our offices (Austin, TX or Portland, OR) or some combination of the two.
• CROWDSTREET EQUITY
  We provide stock option grants for all of our new employees to keep you connected to the ongoing success of our company.
• HOW YOU WORK
  We provide all of our employees with a monthly stipend to use for your home office needs or support how you choose to commute to the office. Need something else to do your job? Our People Ops team can help!
• BUILD YOUR CAREER
  We supply a monthly stipend for your continuous learning and development. Is there a course you’ve always wanted to take? A certification you’ve wanted to achieve? A conference you’ve wanted to attend? Work with your manager to tee it up!
  

Working at CrowdStreet

CrowdStreet is the leading online commercial real estate investing marketplace. Our customer, the individual investor, joins the CrowdStreet community to learn about and invest directly in institutional-quality private real estate deals. Our mission is to deliver the best online real estate investing experience and make it easy for individual investors to diversify their portfolios.

CrowdStreet has been recognized as a leader in the commercial real estate and technology spaces. Recent accolades include:

• Forbes Top 500 Best Startup Employer
• Deloitte Technology Fast 500
• 2020 Top Places to Work, The Oregonian
• 2020 Oregon Technology Awards Accelerate Company of the Year
• #5 for "Fastest Growing Private Companies in Oregon & SW Washington" by the Portland Business Journal.

We are proud to support ‘Work Where You Work Best’ and are enthusiastically adding to our team throughout the US.  We also offer two locations (AUS and PDX) for those who work best in an office.

At CrowdStreet, inclusion, equity, and diversity are critical in achieving our goals. Our differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring a breadth of knowledge that makes us collectively smarter and better able to compete. We are committed to recruiting, developing, and advancing a diverse staff and engaging in the hard work that makes that possible.